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ST5000LM000 Seagate HDD MCMT Corrupted NoHost Data Offset Data Recovery

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This is one very interesting Seagate ST5000LM000 data recovery case study from one DFL user in Mexico.

Originally the patient Seagate HDD had MCMT corrupted failure and no host failure reported in the COM terminal.

Patient HDD ID:

ST5000LM000-2AN170
Family: M11-A1

Patient HDD Failure Symptoms:

Not detected;
Wrong data locations, data offset after translator regeneration with unlock ROM;
All sectors red if writing back original ROM

ST5000LM000 Data Recovery Steps:

Backup ROM;
Generate Unlock ROM;
Write unlock rom, power off/on and send unlock key;
Backup nglist and other important SYS files;
Clear glist and smart;
Regenerate translator;
Fix data offset/wrong data locations/unrecognized data by DFL Seagate HDD Repair Tool;
Open DFL-DDP data recovery software and all lost partitions were found correctly and finally all lost data was recovered.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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HGST HUS726T6TALE6L4 PCB 004-0b36131 6TB Format Data Recovery

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This is one successful Western Digital Hitachi hard drive data recovery case study which suffers accidental format and users cannot find any lost data under the partition.

Patient HDD ID:
Model number: HUS726T6TALE6L4
Capacity: 6TB
PCB Number: 004-0b36131

What Happened to Patient Drive:
Suffering accidental quick format and data was lost, only some system files remained there.

HUS726T6TALE6L4 Data Recovery Steps:

01: Connect the patient drive to DFL-SRP data recovery hardware;
02: Open DFL-DDP data recovery software, set up new file extraction task;
03: Select the partition with target data inside, right click and users can recover by file types;
04: Recover all files found in the RAW folder;
05: Open Dolphin Data Recovery Assistant Pro. software, users can easily delete invalid files, rename all raw files with contents inside the files and then users can easily find which lost files are needed.

Please note: WD hitachi drives with PCB number 00x started have SED lock.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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Dolphin DVR V3.64 Big Software Upgrade

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Dolphin DVR has again been upgraded to support many new brands of CCTV, DVR, digital cameras, UAV, car driving DVR, etc. Either data recovery engineers or digital forensic investigators are able to benefit a lot from this software upgrade V3.64.

The following are the new features added in this new CCTV DVR data recovery software V3.64:
(Professional video recovery means to analyze, collect all fragmented video files, rebuild all fragments to complete playable videos.)

01.Canon EOS M6 professional video recovery is added;
02.Canon EOS 1300D professional video recovery is added;
03.Zero2DB professional video recovery is added;
04.File directory mark and file list mark will match perfectly;
05.File mark will show the total file number and size;
06.Canon PowerShot A2500 professional video recovery is added;
07.Canon PowerShot A4000 IS professional video recovery is added;
08.Canon LEGRIA HF R706 professional video recovery is added;
09.FUJIFILM X-H2S professional video recovery is added;

10.DJ UAV Mavic3 professional video recovery is added;
11.LiYan CCTV professional video recovery is added;
12.Canon EOS 750D professional video recovery is added;
13.FUJIFILM X-T30 II professional video recovery is added;
14.SONY ILME-FX3 H265 professional video recovery is added;
15.FUJIFILM X-T4 H265 professional video recovery is added;
16.Panasonic DC-G9 professional video recovery is added;
17.Improve JVC professional video recovery;
18.SONY PMW-EX1R professional video recovery is added
19.NIKON D7000 professional video recovery is added

20.Canon PowerShot ZOOM professional video recovery is added;
21.Canon EOS-1D X Mark II professional video recovery is added;
22.Canon EOS 5D Mark IV JPEG professional video recovery is added;
23.FUJIFILM S2000HD professional video recovery is added;
24.FUJIFILM X-Pro2 professional video recovery is added;
25.Car driving dvr（0x53）is added;
26.Canon PowerShot G1X Mark III professional video recovery is added;
27.NIKON L320 professional video recovery is added;
28.NIKON Z9(4K) professional video recovery is added;
29.NIKON Z9(8K) professional video recovery is added;

30.SONY ILCE-7RM2 professional video recovery is added;
31.Packing size setting adjustment;
32.Improve SONY ILME FX3 professional video recovery;
33.Improve 360 car dvr recovery;
34.SHFL professional video recovery is added;

Many of above new brands were reported by Dolphin users within their real CCTV DVR data recovery cases. Dolphin engineers added these new brands to support and the Dolphin users got all their cases recovered 100%.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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Upgrade your DFL Data Recovery Tools to Latest Versions

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Dolphin team have released newer software for both DFL hdd firmware repair tools and data recovery tools.

DFL DDP USB3.0 data recovery equipment: V2.31 11.11 2022
DFL Seagate hdd repair tool: V4.211, 11.21, 2022
DFL WD hdd repair tool: V2.991, 11.11, 2022
DFL Toshiba and Fujitsu hdd repair tool: V1.6 11.11 2022
DFL Hitachi and IBM hdd repair tool: V1.4 11.11 2022
DFL Samsung hdd repair tool: V2.0 11.11 2022

The new software works more excellently for repairing firmware corruption and recovering lost data from new Seagate and WD hard drives.

Users can download the latest software from the user-only forum: https://forum.dolphindatalab.com/

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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ST1000DM003-1SB102 Pharaoh_Oasis Family 94 LED PreampFaultStatus Firmware Repair and Data Recovery

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This is one Seagate ST1000DM003-1SB102 Pharaoh_Oasis Family 94 patient hard drive from one DFL user in India.

Patient HDD Symptoms:
1, Busy and not detected;
2, LED and cannot enter F3 T>;
3, Many PreampFaultStatus errors in the com terminal;
4, SIM Error 1002 LBA 0000000000046469 FD FCFFF3FF and RW Error 44440080;

The patient HDD has LED lock and the engineer tried shorting method and couldn’t enter F3 T>.

The following are the com terminal messages:

“Model : ST1000DM003-1SB102
……………………………………….. Serial : Z9AA78H
……………………………………….. Firmware :
……………………………………….. Capacity :
……………………………………….. Heads number :
Boot 0x40M
SpinUp

Trans
Rst 0x40M Thermistor Temp 0019

PreampFaultStatus = 0004
PreampFaultStatus = 0004
PreampFaultStatus = 0004
PreampFaultStatus = 0004
PreampFaultStatus = 0004
SIM Error 1002 LBA 0000000000046469 FD FCFFF3FF
RW Error 44440080

LED:0x000000BD FAddr:0x00006454
LED:0x000000BD FAddr:0x00006454”

By remote support, Dolphin engineer helped the user edit the head map in ROM by DFL Seagate hdd firmware repair tool, generate unlock rom, write unlock rom, send unlock key, enter F3 T>, backup nglist, clear glist, regenerate translator, etc. Finally the user got lost data back by DFL-DDP data recovery equipment.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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ST2000LM009-1R9174 Seagate HDD LED Firmware Repair and Data Recovery

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This is one Seagate ST2000LM009-1R9174 hard drive firmware repair and data recovery case study for one DFL user in Mexico showing how to recover lost data from undetected busy hard drives.

Patient HDD ID:

Model : ST2000LM009-1R9174
Serial : WDZX0FXW
Firmware : SED1
Capacity : 3907029168 (1863.02GB)
Sector size : 4096
Heads number : Obtain failed

Patient HDD Failure Symptoms:

Undetected
Busy
Inaccessible data area
Many read errors output in the com terminal
LED

HDD Repair and Data Recovery Steps

Backup ROM;
Generate unlock ROM;
Write unlock ROM;
Send unlock key;
Enter F3 T>(Important to grasp the right time to enter F3 T>);
Backup NGlist;
View and confirm the NGlist entries;
Clear V4;
Regenerate translator;
Intialize by ID(Fix media cache)
Set up head map and image;
Select target VHD to extract lost file.

Finally all lost data was successfully recovered.

HDD Repair and Data Recovery Tools Used in this case study:

DFL Seagate HDD Firmware Repair Tool
DFL-DDP Data Recovery Equipment

Any question is welcome to sales@dolphindatalab.com or add Dolphin official Skype ID: dolphin.data.lab

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WD10EAVS Kermit 771537 Burnt PCB Perfect Data Recovery

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This is one Western Digital dead hard drive data recovery case study for one DFL user in USA. The patient HDD had the original PCB burnt and the hdd didn’t power up at all.

HDD model number: WD10EAVS
PCB number: 771537
Family: Kermit

HDD repair tools and Data Recovery equipment used in this case study: DFL-WD hdd firmware repair tool and DFL-DDP data recovery equipment.

Data Recovery Steps:

1, The DFL user had one donor hdd, he made a backup of firmware, rom;
2, Installed donor PCB to patient HDD, load donor ATA modules, enter DFL-WD program, original hdd firmware modules were found and read successfully;
3, Loading module 01 to load module list, loading module dir to RAM;
4, Writing donor modules to patient HDD and firmware restart;
5, Writing original key firmware modules 03, 31, 32, 36, 40, 49, 4A;
6, Firmware restart and the data area could be accessed normally.

Please note: the donor fw need to be from the same family, similar microcode.

 

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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WDC WD40EZAZ-00SF3B0 WD SMR HDD Format Data Recovery Case Study

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One more WD SMR HDD WD40EZAZ-00SF3B0 was recovered by DFL-WD hdd repair tool and DFL-DDP data recovery equipment.

Before repairing the second-translator module 190, the hdd had only 0.2GB data remained, the engineer got the following report:

2022/11/02 09:12:43 —T2 analysis—
2022/11/02 09:12:43 —————————-
2022/11/02 09:12:43 Check SIT:
2022/11/02 09:12:43 SIT Check…OK!
2022/11/02 09:12:43 **********Vacant node count = 0 Overlapped node count = 0
2022/11/02 09:12:43 Traversal completes
2022/11/02 09:12:43 ***Tree root node no. error(Tree=7507,File=7942)
2022/11/02 09:12:43 —Param—
2022/11/02 09:12:43 T2 Format:LBA64V2
2022/11/02 09:12:44 Capacity 512:7814037168
2022/11/02 09:12:44 Capacity 4K:976754646
2022/11/02 09:12:44 Root:7942
2022/11/02 09:12:44 Entry pre node:29
2022/11/02 09:12:44 Max entry sects:65535
2022/11/02 09:12:44 Node size:256
2022/11/02 09:12:44 —Summary—
2022/11/02 09:12:44 Node count:198850
2022/11/02 09:12:44 Used count:13005
2022/11/02 09:12:44 Free count:185845
2022/11/02 09:12:44 —T2 modules—
2022/11/02 09:12:44 T2 size:50905696
2022/11/02 09:12:44 Data pos:13C6800
2022/11/02 09:12:44 Block size:4096
2022/11/02 09:12:44 Free Node ID:24183
2022/11/02 09:12:44 Entry Count:14967
2022/11/02 09:12:44 Used Entry:46
2022/11/02 09:12:44 Total node count = 198850 Used:13005
2022/11/02 09:12:50 Sort LBA
2022/11/02 09:12:51 **********Vacant node count = 0 Overlapped node count = 0
2022/11/02 09:12:51 Valid data = 0.20(GB) Unallocated = 3725.83(GB)
2022/11/02 09:12:51 Vacant Nodes:>=0

After repairing the module 190, the report change to repaired status as below:

2022/11/02 09:12:43 —T2 analysis—
2022/11/02 09:12:43 —————————-
2022/11/02 09:12:43 Check SIT:
2022/11/02 09:12:43 SIT Check…OK!
2022/11/02 09:12:43 **********Vacant node count = 0 Overlapped node count = 0
2022/11/02 09:12:43 Traversal completes
2022/11/02 09:12:43 ***Tree root node no. error(Tree=7507,File=7942)
2022/11/02 09:12:43 —Param—
2022/11/02 09:12:43 T2 Format:LBA64V2
2022/11/02 09:12:44 Capacity 512:7814037168
2022/11/02 09:12:44 Capacity 4K:976754646
2022/11/02 09:12:44 Root:7942
2022/11/02 09:12:44 Entry pre node:29
2022/11/02 09:12:44 Max entry sects:65535
2022/11/02 09:12:44 Node size:256
2022/11/02 09:12:44 —Summary—
2022/11/02 09:12:44 Node count:198850
2022/11/02 09:12:44 Used count:13005
2022/11/02 09:12:44 Free count:185845
2022/11/02 09:12:44 —T2 modules—
2022/11/02 09:12:44 T2 size:50905696
2022/11/02 09:12:44 Data pos:13C6800
2022/11/02 09:12:44 Block size:4096
2022/11/02 09:12:44 Free Node ID:24183
2022/11/02 09:12:44 Entry Count:14967
2022/11/02 09:12:44 Used Entry:46
2022/11/02 09:12:44 Total node count = 198850 Used:13005
2022/11/02 09:12:50 Sort LBA
2022/11/02 09:12:51 **********Vacant node count = 0 Overlapped node count = 0
2022/11/02 09:12:51 Valid data = 0.20(GB) Unallocated = 3725.83(GB)
2022/11/02 09:12:51 Vacant Nodes:>=0
2022/11/02 09:13:20 —T2 analysis—
2022/11/02 09:13:20 —————————-
2022/11/02 09:13:20 Check SIT:
2022/11/02 09:13:20 SIT Check…OK!
2022/11/02 09:13:20 **********Vacant node count = 0 Overlapped node count = 0
2022/11/02 09:13:20 Traversal completes
2022/11/02 09:13:20 —Param—
2022/11/02 09:13:20 T2 Format:LBA64V2
2022/11/02 09:13:20 Capacity 512:7814037168
2022/11/02 09:13:20 Capacity 4K:976754646
2022/11/02 09:13:20 Root:8192
2022/11/02 09:13:20 Entry pre node:29
2022/11/02 09:13:20 Max entry sects:65535
2022/11/02 09:13:20 Node size:256
2022/11/02 09:13:20 —Summary—
2022/11/02 09:13:20 Node count:198850
2022/11/02 09:13:20 Used count:22503
2022/11/02 09:13:20 Free count:176347
2022/11/02 09:13:20 —T2 modules—
2022/11/02 09:13:20 T2 size:50905696
2022/11/02 09:13:20 Data pos:13C6800
2022/11/02 09:13:20 Block size:4096
2022/11/02 09:13:20 Free Node ID:22504
2022/11/02 09:13:20 Entry Count:476879
2022/11/02 09:13:20 Used Entry:475696
2022/11/02 09:13:20 Total node count = 198850 Used:22503
2022/11/02 09:13:22 Sort LBA
2022/11/02 09:13:22 **********Vacant node count = 0 Overlapped node count = 0
2022/11/02 09:13:22 Valid data = 3708.95(GB) Unallocated = 17.07(GB)
2022/11/02 09:13:22 Vacant Nodes:>=0

After repairing module 190, the user wrote the new module 190 to patient HDD and then users get 3708.95(GB) data back by DFL-DDP data recovery equipment.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype iD: dolphin.data.lab

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WD20NMVW-11W68S0 2060-771801 WD HDD Repair and Data Recovery

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This is one successful WD hdd firmware repair and data recovery case study for one DFL user from Bangladesh and all lost data was recovered by DFL-PCIe data recovery hardware tool.

HDD Model ID: WD20NMVW-11W68S0
PCB number: 2060-771801

Failure symptoms:

External hdd was not detected by pc
Data was not accessed

The user converted the USB PCB to SATA PCB(771823) and then connected to DFL PCIe data recovery hardware for diagnosis.

DFL-WD hdd firmware repair tool was firstly used to diagnose the firmware corruption issue and the common slow firmware issue was detected and this issue was fixed by one click.

Next DFL-DDP data recovery equipment was used to set up one disk image project and auto decryption function was used to decrypt the data. Finally all lost partitions and files were recovered.

 

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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WDC WD40EDAZ-11SLVB0 WD SMR HDD Format Data Recovery

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This is one WD SMR HDD WDC WD40EDAZ-11SLVB0 data recovery case by one client who was using other data recovery tools but failed and finally bought Dolphin data recovery tools to fix the SMR HDD format case and get most data back.

The engineer helped the user to backup the second level translator-module 190 by DFL WD HDD repair tool and then go to DFL DDP data recovery equipment, repair 190.

Before repairing 190, all the data nodes records remained in module 190 indicates the valid data is only 15.01GB after format and the user couldn’t get lost data back at all，the user tried all methods and tools he had.

After repairing the 190 by DFL-DDP data recovery equipment, the engineer got the following result:

2022/10/25 09:41:14 —T2 analysis—
2022/10/25 09:41:14 —————————-
2022/10/25 09:41:14 Checking SIT:
2022/10/25 09:41:14 SIT Checking…OK!
2022/10/25 09:41:15 **********Vacant nodes count = 0 Overlapped nodes count = 0
2022/10/25 09:41:15 Traversal completes
2022/10/25 09:41:15 —Param—
2022/10/25 09:41:15 T2 Format:LBA64V2
2022/10/25 09:41:15 Capacity 512:7814037168
2022/10/25 09:41:15 Capacity 4K:976754646
2022/10/25 09:41:15 Root:8192
2022/10/25 09:41:15 Entry pre node:29
2022/10/25 09:41:15 Max entry sects:65535
2022/10/25 09:41:15 Node size:256
2022/10/25 09:41:15 —Summary—
2022/10/25 09:41:15 Node count:198850
2022/10/25 09:41:15 Uesd count:38690
2022/10/25 09:41:15 Free count:160160
2022/10/25 09:41:15 —T2 modules—
2022/10/25 09:41:15 T2 size in sectors:455808
2022/10/25 09:41:15 Data pos:13C6800
2022/10/25 09:41:15 Block size:4096
2022/10/25 09:41:15 Free Node ID:38691
2022/10/25 09:41:15 Entry Count:781243
2022/10/25 09:41:15 Used Entry:620135
2022/10/25 09:41:15 Total node count = 198850 Used:38690
2022/10/25 09:41:48 Sort LBA
2022/10/25 09:41:51 **********Vacant nodes = 0 Overlapped nodes = 0
2022/10/25 09:41:51 Valid data = 3544.93(GB) Unallocated = 181.09(GB)
2022/10/25 09:41:51 Vacant nodes count:>=0

Finally about 3.5T data was recovered from the WD SMR hard drives.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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