“Hello,

I’m from Poland in Europe, EU here.
I have a small PC & Apple Repair company for almost 20 years and do get data recovery requests often.

I mainly repair Macs so its mainly apple ssd but from time to time also some hdd and other ssd like samsung 850 , 870, 980, etc

Before I heard about some tools which are very expensive and to be honest not quite ready to recover data from APPLE SSD drives which died completely and disappeared.

At the moment I have an SSD 256GB drive from Macbook A1708 2016 which is model 656-0044A
Laptop worked OK without problems and then drive disappeared completely.
It is not showing under any MacOS (older included), not showing under windows, linux or macOS recovery at all.

Drive disappeared and from I read on the internet it could be controller problem which most companies using existing data recovery tools are not able to bypass.

Not sure if you can but hope so cause your apple adapters set looks promising.
I have a few questions:
1. What would be the b2b price to diagnose and then recover the data in your company from this a1708 Apple SSD 256 ??
2. Do you have any partners in POLAND or in EUROPE using your equipment and available to do this kind of job with success??
3. What would be the price to get your device and Apple adapters required for recovery mainly for 2013-2017 apple ssd but older ones could be a plus. I am very late to this train and regret not finding you sooner but maybe could still get it if the price is affordable.
4. Do you also offer any solution or service to connect to newer onboard 2018-2026 apple ssd which are soldered to the logic board?”
To answer the client above:
For A1708 apple SSD, pls. check the following:
For APPLE SSD drives which died completely and disappeared, this can be controller damage or board issue or sometimes firmware issue.
For newer apple SSD recovery, due to its special design, the success rate is not high especially when the ssd is dead.

Dolphin team have been working very hard to create new data recovery tools and solutions for all data recovery engineers worldwide for their better data recovery success rate and in this new year 2026, Dolphin team have released its first software upgrade-Dolphin DVR V3.94.

Existing users can download the business version from Dolphin user-only forum and new users can download the latest DVR recovery software v3.94 trial version for free here.

What’s new in Dolphin DVR V3.93?

01: Forensic disk image solution is added;
02: Imaging DVR devices to raw image files(.dd/.001/.img) or E01 file is added;
03: Online realtime checksum is added for forensic image;
04: Compression options are added: Fast  Normal  Best;
05: Split image is added, users can set the size to split the image;
06: Video/camera erasing is added, users can set the periods to erase by 0xFF/0x00/random characters;

07: Hikvision BT raid DVR video recovery algorithm improvement is done;
08: SONY ZV-E1 video recovery algorithm is improved;
09: Police Body-Worn Camera (PBWC)‌ video recovery algorithm is improved;
10: SAGRO video recorder video recovery is added;
11: SONY ILCE 7M5 video recovery algorithm is added;

Users can download this latest Dolphin DVR recovery software V3.94 for free here.

Merry Christmas!

Happy New Year of 2026!

Dolphin team are sending all the best wishes to Dolphin users and their families.
Dolphin team wish all the best and greater success to all Dolphin users in the new year 2026!

By the end of 2025, Dolphin team have helped Dolphin users fix over 6489 data recovery cases by remote support and many Dolphin users have also fixed more cases by themselves!

Congratulations to All Dolphin Users for your data recovery success!

Dolphin team are adding more new data recovery solutions and latest DR techs to the existing data recovery tools and new software upgrade will be available soon in the user-only forum!

You can tell us what data recovery tools, solutions you want and Dolphin team will prepare the best New Year’s Day quote for you!

Find out all data recovery tools and solutions Dolphin team have here

Any question is welcome to sales[@]dolphindatalab.com.

After the users used the Dolphin data recovery tools, firmware repair tools and even head and platter swap tools for some time and then come to Dolphin head office or Dolphin international data recovery training centers to attend the training courses and this is the best time for training and get more skilled in fixing different data recovery cases.

Clients from Ethiopia have attended Dolphin clean room data recovery training courses for 3 days and the following physical hdd recovery training and knowledge have been arranged properly:

01: Detect all physical components which may affect head and platter swap success rate;
02: How to find donor PCB, hdd for different head and platter swap;
03: Besides a good head and platter swap, what else needs to be done to increase the success rate;
04: The core head and platter swap success technologies, tips and steps;
05: Firmware related operations to make head and platter swap more successful;
06: Hands on practice on different hdds and real cases for head and platter swap.

Firmware issue is one common failure for different SSDs, to fix the firmware issue in SSD is mainly to fix the translator.

The following are the general SSD firmware repair and data recovery steps:

01: SSD short connection if necessary(undetected/busy)
02: Select the SSD controller manufacturer, controller ID and SSD family;
03: Load loader
04: Regenerate translator
05: Set patient HDD info to enter DFL-DDP for file extraction.

Dolphin All-in-one Data Recovery Adapter USB3.0 Version
Apple SSD Data Recovery Adapter Pro.
For a Better SSD Data Recovery Success Rate
SSD Data Recovery Tools & Adapters

Patient HDD ID:
geonix (ST33000651NS)
Firmware G009
Heads and Platters: 5 platters and 10 heads
Family: MantaRay

Patient HDD Failure Symptoms:
Patient HDD was dead, no power, pcb had been changed with donor pcb 100611023 REV B, original rom was written to donor PCB
Data area was not accessed after PCB swap, data was encrypted

>>
As for this Seagate ST33000651NS dead hdd data recovery case, it is not enough to swap PCB simply to patient HDD, it has also encryption key stored in the Main chip, users need to swap the Main chip from the original dead PCB to donor PCB to decrypt the data.