latest news about Dolphin data lab data recovery tools, data recovery training courses, data recovery solutions.

Dear Dolphin Data Lab Sales Team,

My name is Alessandro based in João Pessoa, Brazil. I am interested in purchasing the DFL-SRP All-in-One USB3.0 data recovery equipment and would like to request a formal quotation including shipping to Brazil.

Please provide full pricing details, shipping options (preferably via DHL or FedEx), and information on licensing, support, and future software updates.

Here is my information for invoicing purposes:
– Country: Brazil
– City/Postal Code: João Pessoa, 58040-260

If there are any recommended accessories or upgrade bundles available, I would be glad to receive your suggestions as well.

Also, could you please confirm whether the DFL-SRP All-in-One USB3.0 supports firmware-level diagnostics and repair for both SATA SSDs and NVMe SSDs?

I am particularly interested in knowing if it can recover drives with firmware corruption or issues at the controller level (e.g., unresponsive SSDs, bad translation tables, or microcode damage), especially for brands like Samsung, Kingston, and Western Digital.

Thank you in advance for your support.
Kind regards,

This is one more successful undetected Western Digital hard drive firmware repair and data recovery case study from one Dolphin user in the USA.

Patient HDD ID:

WD40NMZW-11GX6S1
PCB: 800041

Patient HDD Failure Symptoms:

01: Patient HDD ID was not detected;
02: Firmware modules were not available;
03: Data area was not accessible.

HDD Firmware Repair Tool and Data Recovery Equipment Used in this case study:

01: DFL-WD HDD Firmware Repair Tool;
02: DFL-DDP data recovery equipment

WD40NMZW 800041 Undetected HDD Firmware Repair and Data Recovery Steps:

01: Backup original ROM by HDD ROM chip pin reader;
02: Swap with one 800022 firmware unlock PCB and wrote the original ROM to the unlock PCB;
03: Disable 411 to enter WD firmware repair software and test firmware modules and found key modules such as 03, 31, 40 are bad, 190 module couldn’t be read as well in copy 0 and found out copy 0 had bad sectors;
04: Backup key modules in copy 1, backup valid data of 190 in copy 1 successfully;
05: Shift the bad key modules to vacant tracks and then wrote the backup key modules to copy 0;
06: Fix the SMR slow issue by DFL-WD and DDP;
07: Enable 411 and entered DFL-DDP data recovery software and users could access all the lost partitions and folders.

This is one more successful Seagate hard drive firmware repair and data recovery case study for one Dolphin user in India.

The patient HDD has the following failure symptoms:

01: HDD ID is not detected;
02: Com terminal reports LED error and couldn’t enter F3 T>;
03: Data area is not accessible.

Here is the complete ST1000LM037 Undetected LED HDD Firmware Repair and Data Recovery video case study and users and learn the detailed steps to fix the patient HDD and finally recovered all the lost data.

 

‘Dear Team,

My name is Ezhilkumar, and I am currently exploring professional data recovery solutions..

I am particularly interested in the tools and training programs offered by Dolphin Data Lab that cover:

– HDD recovery
– SSD recovery (SATA and NVMe)
– USB and Flash drive recovery (including controller-based and chip-off cases)
– NAND flash chip-off recovery (if applicable)
– Associated hands-on training (online or onsite)

Could you please provide me with:

1. A catalog or list of available data recovery products and hardware tools
2. Pricing for individual units or bundled packages (starter, all-in-one)
3. Available free / paid training programs
4. Any regional resellers or distributors in India to get the demo.
5. Shipping timelines and payment process

Looking forward to your response and quotation. Please feel free to include any recommendations for a beginner to mid-level recovery setup.

Best regards,  ‘

Dolphin team have suggested the best customized data recovery solution and tools to this client.

‘Dear Sir/Madam,

I hope this message finds you well.

I am contacting you regarding an issue with data loss on my mobile phone. I own an Oppo A96 that was accidentally reset (formatted), resulting in the loss of all photos and personal data. I am urgently trying to recover these files, especially some very important photos that were stored on the internal memory of the device.

I have tried using common data recovery software, but most of them require root access, which I am unable to perform as I am not familiar with the process and the phone is locked.

I would like to know if your center is able to recover data (mainly photos) from a factory-reset Android phone without root access, or if you offer a professional in-lab recovery service that could help.

Could you please provide an estimate of the cost, the expected time required for the recovery, and whether it is possible to send the device from [your city, e.g., Marrakech]?

Thank you in advance for your help. I look forward to your response.

Best regards,’

To answer above client:

Formatted phone devices have small success rate of recovery. You can check your cloud online storage to see if your photos are there?

‘Good Afternoon,

We are trying to remove the firmware lock from some Seagate and WD drives – specifically WD HUH721212LE600 and Seagate ST16000NM00J and found your article below.

https://www.dolphindatalab.com/how-to-recover-seagate-f3-terminal-locked-hard-drives/

What do we need to purchase from you in order to remove this please?  Is the below link the correct product?

https://www.dolphindatalab.com/product/dfl-super-data-recovery-equipment/

If not, can you tell me what I need please?

Looking for an urgent quote on this please…

Thanks in advance,

Kind Regards,’

To answer above client request, these drives are not supported right now for firmware unlock and Dolphin team are still researching on these drives and will update soon.

The following is one returning client from Brazil.

‘Hello, how are you? Mr. Stanley if I remember correctly

I’d like to purchase again (I already bought products from your company before and refer to partners to buy from you too)

I’d like to know my options for buying a Data Extractor hardware clone as well as Seagate and WD firmware repair, I believe something like the DFL-SRP All-In-One USB3.0 or the DFL-PCIe 4X

I only need to recover 2 drives at the same time.

Please advise with quote or similar products, I’m buying this in addition to other equipment I already have.

I live in Brazil Zipcode(CEP) 54400-170

CPF 079.606.694-90

Thank you, all the best!! ❤️

Atenciosamente,’

This is one very successful data recovery engineer and business in Brazil with high success rate of Dolphin data recovery equipment and wish to set up new data recovery lab in different city.

Dolphin team will always do the best for all Dolphin users and has already given the best quote to the client.

This is one very successful Western Digital HGST helium hdd firmware repair and data recovery case study from one Dolphin user in Turkey. The user has tried other software and solutions but failed to get the lost data back.

Patient HDD ID:

WD141KRYZ-01C66B0
14TB

Patient HDD Failure symptoms:

When trying to access data, full of bad sectors, no sectors are accessible
Status registers report UNC error and some other software report ABR error

WD141KRYZ-01C66B0 hdd firmware repair and data recovery steps

01: Connected patient hdd to DFL-SRP or DFL PCIe data recovery hardware;
02: Open DFL DDP data recovery software;
03: Power on patient HDD and wait until ready;
04: Click HGST translator recovery within the common repair section and wait until the log window reports ‘operation completed’.
05: Power off and on and users can access the data area successfully and all lost partitions, folders and files are available for immediate data recovery.

One new common firmware repair solution-quick fix of WD Hitachi HGST helium drive UNC error is now available within DFL-DDP data recovery equipment.

When users are running the logical scan/bad sector scan, no sectors are accessible with UNC error reported and now this error can be easily fixed by one click in the DFL-DDP data recovery software.

Video demo on How to Recover WD Hitachi HGST Helium Drives by One Click 

For some Toshiba HDD PCBs, it’s not easy to recognize the rom chip because there’re two similar chips which look like the same but actually different.

Example PCB numbers:

G003189A
G003250A
for MQ01UBD100

ROM chip: IC602
Close to main chip

Related Helpful Product: Toshiba HDD USB-SATA PCB Package Pro.