Please be kindly informed that Dolphin Data Lab Headquarter will be closed for National Day holiday from Tuesday, 1 October to Monday, 7th October. And re-open for business on Tuesday, 8th October 2018.

Here are some important notes about our work arrangement during this week long holiday.

How to recover lost data from Seagate SSHD non-spinning patient hard drives, specially the new ST500LX012 ST500LX025 ST1000LX015 ST2000LX001 SSHD hard drives?

DFL Remote support team have been helping more and more users worldwide to recover lost data with DFL data recovery hardware tools and here is a new one.

New successful data recovery case study is being generated each day!

This is one of success cases of Seagate ST1500DM003 done by DFL support team today. It is a typical Seagate drive encountered by a loyal user in US. He was very happy with the remote support and expressed his sincerely appreciation for our great job.

It’s not easy to recover lost data from Seagate Rosewood LM hard drives, specially the latest LM series with FW version of EB01.

Compared with the traditional Seagate F3 hard drives, the rosewood LM series have SED lock and users need to unlock the patient hard drives and then work on the firmware repair and recovery.

Mid-Autumn Festival falls on tomorrow September 13, 2019 this year. Please be kindly informed that our office will be closed from September 13 to September 15. We will resume regular business hours on Monday September 16.

To recover lost data from Seagate HDD ST3000DM001, users need to diagnose the patient hard drives to make sure there’s no physical damage in the PCB, heads or platters.

Next users need to use DFL Seagate firmware repair tool to dignose the ST3000DM001 patient HDD further to see if the firmware modules are corrupted or not by checking the COM terminal reported messages and users can test by the SYS read and write.

This is WD undetected HDD data recovery case study of WD30EZRX-00D8PB0 for one DFL user in the USA. The user has DFL SRP USB3.0 data recovery equipment.

When the user tried to connect the patient HDD to DFL-SRP data recovery hardware, the patient HDD was working very slowly and not detected and the SA and ROM cannot be accessed directly too.

ROM chip or ROM codes are very important for data recovery for all hard drives. It’s very important users can backup the original ROM codes before any operations.

How to recover lost data from one Seagate patient HDD with reported error of ‘Perform a double download without a power cycle’ in the COM terminal.

This is one data recovery case study for one Dolphin user in Sweden.