You can view the DFL case studies and FAQs here so that you can understand how to use the DFL data recovery tools better

This is one very successful Western Digital HGST helium hdd firmware repair and data recovery case study from one Dolphin user in Turkey. The user has tried other software and solutions but failed to get the lost data back.

Patient HDD ID:

WD141KRYZ-01C66B0
14TB

Patient HDD Failure symptoms:

When trying to access data, full of bad sectors, no sectors are accessible
Status registers report UNC error and some other software report ABR error

WD141KRYZ-01C66B0 hdd firmware repair and data recovery steps

01: Connected patient hdd to DFL-SRP or DFL PCIe data recovery hardware;
02: Open DFL DDP data recovery software;
03: Power on patient HDD and wait until ready;
04: Click HGST translator recovery within the common repair section and wait until the log window reports ‘operation completed’.
05: Power off and on and users can access the data area successfully and all lost partitions, folders and files are available for immediate data recovery.

One new common firmware repair solution-quick fix of WD Hitachi HGST helium drive UNC error is now available within DFL-DDP data recovery equipment.

When users are running the logical scan/bad sector scan, no sectors are accessible with UNC error reported and now this error can be easily fixed by one click in the DFL-DDP data recovery software.

Video demo on How to Recover WD Hitachi HGST Helium Drives by One Click 

For some Toshiba HDD PCBs, it’s not easy to recognize the rom chip because there’re two similar chips which look like the same but actually different.

Example PCB numbers:

G003189A
G003250A
for MQ01UBD100

ROM chip: IC602
Close to main chip

Related Helpful Product: Toshiba HDD USB-SATA PCB Package Pro.

Video case study and free WD SMR hdd data recovery training video: WD40NDZW 11BHVS1 WD SMR 810033 Undetected HDD Data Recovery Steps

Top recommended WD SMR 8x00xx HDD USB to SATA adapters for best success rate.

Must-read WD SMR HDD Data Recovery Cases and Tips

This is one successful data recovery case study for one Dolphin user in India.

Most dolphin users can handle this kind of data recovery cases by themselves but for new users this case study will be very helpful to learn to improve data recovery skills.

Patient HDD ID:
Model-ST5000LM000

Failure symptoms:
Undetected HDD ID;
Data area was not accessible;

ST5000LM000 HDD Repair and Data Recovery Steps

01: make sure the patient HDD enter F3 T> and the com terminal works properly;
02: Unlock the firmware area;
03: Backup important SYS files;
04: View and confirm the nglist entries;
05: Clear glist, smart and regenerate translator;
06: Fix data encryption issue;
06: Open DFL-DDP data recovery software and all lost partitions and folders were recovered.

Users can add Dolphin teams ID: sales@dolphindatalab.com for live support.

USB flash data recovery cases are very common in all data recovery labs but not many data recovery engineers can recover the lost data from these USB flash patient drives efficiently.

Data recovery engineers need to have good knowledge of USB flash drive failure types and how to recover lost data from different damaged flash drives.

USB flash drive failure types:

  • Frequent or wrong connection or disconnection of USB flash drives to computers to get the USB ports unstable or even sometimes physically damaged;
  • USB flash drives are physically damaged and users need to open the usb drives and do some wiring or chip soldering to recover the lost data;
  • USB storage medias are aging and the read and write are very slow with many bad sectors;
  • Data loss caused by accidental power loss/unstable power supply;
  • Data loss caused by accidental file deletion, format, virus attack or system corruption.

Tools suggested for USB flash drives data recovery

Once there’s data loss on the USB flash drives and users wish to recover the lost data, users cannot continue saving any files further or cannot connect or disconnect again and again to avoid permanent data loss.

Any question is welcome to sales[at]dolphindatalab.com.

This is one typical western digital SMR hdd firmware repair and data recovery case study, the patient drive was busy, the firmware area and data area was not accessed, the patient HDD ID was not detected.

To recover the lost data from above busy WD SMR hdd, users need to have the following tools:

01: DFL DDP data recovery equipment;
02: DFL WD hdd firmware repair tool

HDD firmware repair and data recovery steps:

01: Get WD SMR busy hdd ready;
02: Read patient HDD ROM by HDD rom chip pin reader;
03: Generate unlock rom by DFL WD hdd repair tool and write unlock rom by pin reader (sometimes users need to use firmware unlock PCBs to unlock firmware area);
04: Backup important firmware modules;
05: Test firmware modules;
06: Repair module 190 and get repaired t2data file;
07: Load T2data to ram and set auto t2data loading to ram within disk image settings;
08: Data area was accessible and all lost data was recovered successfully.

Any question is welcome to sales[at]dolphindatalab.com.

This is one Seagate ST2000NM012A-2MP130 hard drive firmware repair and data recovery case study from one Dolphin user in Colombia. The user failed to fix this case by other data recovery tools and then applied for remote support from Dolphin engineers.

Patient HDD iD:

ST2000NM012A-2MP130
Family: B5 Cimarron

Patient HDD Symptoms

HDD detected but all sectors are not accessible

HDD Repair and Data Recovery Steps

01: Seagate hdd rom backup and unlock rom generation by DFL seagate hdd repair software;
02: Write unlock rom, power off and on, send unlock key to unlock firmware area;
03: Backup important SYS files;
04: Remove password-2;
05: Repair module 40;
06: Write back original ROM;
07: Open DFL-DDP data recovery software and all lost partitions and folders are available for immediate data recovery.

Any question is welcome to sales[@]dolphindatalab.com or add Dolphin skype ID: dolphin.data.lab

This is one Western Digital SMR patient HDD-WD40EZAX with DWF error and this case study is to explain how to fix the DWF error and get the lost data back.

When this patient drive was received, it’s not possible to access the data area, whenever trying to access the data area, the user got the DWF error.

The following steps are very important and basic to do before firmware repair:

01: Backup rom with pin reader;
02: Generate unlock rom by DFL-WD firmware repair tool;
03: Write unlock rom by pin reader

Next by DFL-WD, users can:

04: Disable 411
05: Backup module 190 and 02 and other important firmware modules;
06: Test firmware modules and find out which modules are damaged

Next users can

07: Repair damaged 02 and 190;
08: Write new 02 and 190;
09: Enable 411 and restart firmware;
10: Open DFL-DDP data recovery tool and all lost partitions, folders and files are recovered.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

This is one very interesting Seagate ST2000LM009 hdd firmware repair and data recovery case study.

When power on the patient hdd, users get continuous error messages:

TotalEntries:0067 XfrLen:0248
UnrecovSectorCount:0067,0066,0248
Retry error:44030094
ReadContinuous: 122F5D09,00000248
CFD twk 59->50

Users cannot enter F3 T> easily.

Here is the video data recovery case study with details on how to fix above COM terminal errors and recover the lost data.