FAIL Servo Op=0100 Resp=0003 is one common error message in Seagate patient hard drives with head or platter surface damage. But sometimes, this error outputs in the COM terminal and the drive is normally accessed for data recovery and sometimes it is caused by firmware corruption.

Only with professional data recovery hardware tools, users can turn off HDD bad heads successfully and recover the lost data by the good heads.

Right now more and more physically damaged hard drive data recovery cases are received with damaged heads and many of these patient HDDs have clicking noises or sometimes scratching noises.

Seagate LM Rosewood hard drive data recovery cases are more and more common in data recovery labs worldwide. Many of these data recovery cases suffer firmware corruption and some of them get physical head damage.

In the new Dolphin Samsung hdd firmware repair program, users can read and write the ROM properly and edit the head map in ROM efficiently for both Seagate Samsung hard drives and traditional Samsung hard drives.

This is one of success data recovery cases done by DFL engineer today for an Australian user. The patient drive cannot read PCB information and module list.

HDD ID

Patient drive: WD10TMVW-11ZSMS4
PCB:2060-771692-005 REV A
Family: HELIOS Capacity: 1TB     

To recover the lost data perfectly from ST500DM009-2F110A, the user from UK has greatly combined the DFL Seagate HDD repair tool and DFL DDP data recovery equipment with the help of Dolphin support engineer.

This is Dolphin data recovery technique support team and this article is teaching how to recover lost data from HGST HTS541010B7E610 hard drives with DFL data recovery equipment.

Dolphin Data Lab has created one video on how to recover lost data from Western Digital Palmer and Charger families.

Palmer and Charger family PCB numbers and Models:

WD10SPZX-21Z10T0 2060-800066 (SATA)
WD10SMZW-11Y0TS0 2060-800069 (USB)

This is one of success case done by DFL engineer in Korea yesterday. The user mentioned that the patient drive can spin up. But cannot get ID information, cannot back up sys file either. In the meanwhile, The terminal keep showing MCMainPORT failed error message.

HDD ID

Patient drive: ST1000DM003- 9YN162

PCB Number: 100664987

This is one damaged patient hdd with firmware corruption and the model number is WD20EFRX-68EUZN0.

This user was from Ecuador in South America.

This user got used to the standard method to fix the corrupted firmware failure and used the bypass SA function and couldn’t fix the patient HDD and then applied the Dolphin remote support system.