This is one of success case performed by DFL engineer on November 6, 2018. The user is from Nepal. This is typical case from Seagate drives, we’d like to share with all of you. Hope it can bring some help or tips when any of you encounter such similar case.

HDD ID

Patient drive: ST500DM002-1BD142 Read more →

This is one remote support case study from an India user.

HDD ID

Model number: ST2000LM007-1R8174
Serial number: ZDZ0862P      Capacity: 2TB Read more →

This is one Seagate ST1000LM035 physical hard drive data recovery case study from one Dolphin user in Canada.

When this Seagate ST1000LM035 hard drive was received, it’s learnt that the drive dropped from the desk and the drive kept outputting error messages showing the heads are damaged. Read more →

This is one Seagate hard drive data recovery case study from one Dolphin user in Vietnam.

This patient hard drive was received by the user without being detected and all data was lost. It is very slow to get ready and when the user opened the COM port, there’re many LBA processing error messages reported in the COM terminal. Read more →

For many Seagate hard drives, the LED errors output when users try to reset the smart using N1 command under  level 1 within the COM terminal.

The following are some common terminal messages:

Boot 0x40M

Spin Up[0x000065B4][0x00006A20][0x00006E8C] Read more →

This Toshiba DT01ACA100 patient HDD has weak heads and when trying to access the data , it is not possible and full of bad sectors.

When the DFL user in India found the hdd full of bad sectors, he was considering it as firmware issue such as the common Toshiba failure: Glist or translator failure. Read more →

This is another successful Seagate hdd data recovery case study with many bad sectors but finally successful with DFL-DDP data recovery tool. This is one remote case study for one Dolphin user in Norway.

Patient HDD ID:

Model number-ST2000LM003 HN-M201RAD Read more →

This is one of users from India, he received a ST1000DM010 drive that was diagnostic port locked, this drive belong to Pharaoh_Oasis family, cannot scan or access to any data. And his client told him that all the files on the drive are very important. Read more →

This is another Seagate ST1000LM035 capacity 0 hdd data recovery case study for one Dolphin user in Greece by Dolphin data recovery remote system.

HDD ID:

Model number-ST1000LM035-1RK172 Read more →

ST500DM002 is very common Seagate hdd data recovery case study in many data recovery labs and there’re many firmware failures on this model.

ST500DM002 has two types: one belongs to Seagate 7200.12 family and the other type belongs to Grenda family-58. The 58 family has sometimes even SA locked. Read more →