This is one of success case done by DFL engineer today for a Latin America user. The patient drive-ST1000LM035 cannot get ready, terminal message has been showing the error of “Flash boot code digital signature failure”

HDD ID

Patient drive: ST1000LM035   SN:WDENEFZ5   

This is one nice case study of WD20EZRZ-00Z5HB0 from Dolphin data recovery remote support system and Dolphin engineer used DFL-WD firmware repair tool to fix the case for the user from Vietnam.

Patient HDD ID Details:

Model number: WD20EZRZ-00Z5HB0
SN: WD-WCC4M0EAZ63L
Family: DIABLO3S
PCB: 1945 series

This is one patient HDD fixed by DFL Seagate firmware repair tool from one DFL user in Italy. The user can only access to very small part of the data area and most data were lost.

Patient HDD Details:
Capacity: 1TB
Model number: ST1000DM010-2EP102

Seagate hdd is one of the top hdd brands in the world and 3.86GB wrong capacity is one typical hdd failure and it was not easy to fix such kind of hdd failure.

When the patient HDD got 3.86GB wrong capacity, the HDD failure can be caused by physical platter surface scratches or HDD boot firmware corruption.

This is one successful data recovery case done by DFL engineer today. The user is from India. He mentioned that the patient drive can spin up and no clicking noise. But it stays busy, unable to IDed, even cannot read ROM.

HDD ID

Patient drive: WD20EZRX-00D8PB0
PCB Number: 2060-771945-001

According to the feedback from DFL users, many data recovery engineers have received more and more new WD patient hard drives of Spyglass, Palmer and Charger families and their PCB numbers are 800041, 800022, 800066, 800069, 800067 800065, etc.

This is one of success cases done by DFL engineer today. The drive can get ready, F3 T> is accessible, but suffer from partial access issue.

HDD ID

Patient drive: ST2000DM001   Part Number: 1CH164-302
SN:W1E3GRET    Firmware: CC26
Capacity: 2TB     Manufacture date: February 2013

This is one easy to fix data recovery case from one Indian user. This is one WD Mypassport 2TB patient HDD and the model number is wd20sdzw-11z3cs0 and the PCB number is 2060-800067-001 rev p1.

This WD USB hard drive has one partition lost and the client wants to recover the lost videos and photos but when connecting this USB drive to pc, the drive is not detected and the pc gets stuck there.

This is one common data recovery case of Seagate ST1000LM035 patient HDD with LED failure and cannot enter F3 T> and cannot execute commands to repair damaged firmware modules.

This is another successful data recovery case study on Seagate ST2000DM006 patient HDD and with the help of Dolphin remote system, the user had perfectly recovered all lost data.

The patient HDD was well detected but when trying to access to the data area, the data area was fully locked.