Physical data recovery cases are very common for Western Digital SMR 8X00XX hard drives. To recover the lost data safely, it is necessary to set up the head map within the data area and then image the patient HDD by selective heads, image the good heads first and then weak heads. Read more →

This is one Seagate hard drive data recovery case study for one DFL user in USA who is one new user of DFL PCIe data recovery equipment. The patient HDD reports SIM Error 1009 and R/W read error.

The hard drive ID can be read properly but the COM port reports SIM error 1009 and R/W read error. Read more →

The WD 8X00XX HDD SED Data Encryption hard drives we are talking about in this article are the Western Digital portable hard drives with USB PCB numbers of 2060-800041, 800067, 800069, 810003, 810012, 810035. Besides 800041, the other USB HDDs above have both MCU and SED lock, 800041 USB HDD has SED lock. Read more →

This is one easy-to-fix firmware corrupted data recovery case for one user from Malaysia who just started their data recovery business and learning how to recover lost data professionally with Dolphin DFL data recovery hardware tools. Read more →

This is one successful Seagate hdd firmware repair and data recovery case study for one DFL user in India.

HDD model number: ST1500LM012-1R817G; SN number: WDZ6KGYA Family: Rosewood A5
Firmware version: SBK2 Read more →

The following COM terminal error messages are from one Seagate ST2000DM001 patient hard drive, the drive is not detected and if users need to recover the lost data, users must fix the firmware failure first.

Boot 0x40M

Spin Up
RECOV Servo Op=0100 Resp=0005 Read more →

To recover lost data from Western Digital undetected portable hard drives is very common data recovery case in all data recovery labs.

This kind of patient hdds are usually corrupted due to the firmware failure or head failure, common pc users or IT engineers without professional data recovery equipment are not expected  to fix the failure and get lost data back. Read more →

This is one successful Seagate 8TB ST8000DM004-2CX188 data recovery case study for one DFL user in Peru.

Patient HDD ID details：
Model number: ST8000DM004-2CX188
SN number: ZCT1A0T1
Head Number: 8 Read more →

The following is one typical Seagate F3 HDD data recovery case study.

Boot 0x80M
MC000Y
0001

SpinUp
TCC:0020 Read more →

Recently Dolphin users in many countries reported one special data recovery case on the new Western Digital WD20EZAZ-00L9GB0 hard drives, the HDD family is CARMEL and the PCB number is WD 2060-810011.

These WD20EZAZ-00L9GB0 hard drives have MCU lock and users cannot access to the ROM and firmware area. Read more →