This patient ST1000LM035-1RK172 HDD is from one DFL user from ivory coast in Africa. The patient HDD has suffered firmware corruption and the HDD ID couldn’t be detected and no data was available.

This is one patient ST2000LM007-1R8174 HDD from one DFL user in Indonesia and its firmware version is EB01.

To recover lost data from these kind of Seagate Rosewood EB01 hard drives, users need to use the new DFL Seagate hdd repair tool with at least software version 3.0 and the latest software is V4.01. If users are still using the old version, please login the Dolphin user-only forum and download the latest software to upgrade.

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When the western digital hard drives have heads damaged, users want to refurbish this hard drive, it’s the best users cut the damaged heads first and then run auto repair, this adds to the success rate. Otherwise, the damaged heads may scratch the platter or cause the failure of other working heads.

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This video will introduce the physical components included in the DFL-SRP USB3.0 data recovery equipment package. New users can learn clearly how the data recovery hardware looks like and then have a clearer image of this tool.

Here is the video: