latest news about Dolphin data lab data recovery tools, data recovery training courses, data recovery solutions.

Easy Data Recovery Tool for Broken or Dead Surface Laptops

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In many cases, the surface laptops are dead/broken, the laptops won’t boot up at all and users cannot access to the partitions and files at all.

At this kind of situation, users need to solder the data chip(BGA chip) off the motherboard, some users can try to solder these data chips to one donor good motherboard to read data but this is timeconsuming and the cost is not friendly. Some users try to repair the motherboard to read data but this requires very skilled experience of motherboard repair.

In order to make the data recovery easier, Dolphin Data Lab offers the following two professional data recovery adapters:

Surface Pro Data Drive Recovery Adapter Smart
Surface Pro Data Drive Recovery USB Adapter-SK

Users just simply put the data drive chip to the adapter and then connect the adapter to the computer and then users can view the data directly.

Here is the video demo. of the Surface Pro Data Drive Recovery Adapter Smart

Any question is welcome to sales@dolphindatalab.com or add Skype ID: dolphin.data.lab

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DFL Seagate HDD Firmware Repair User Manual 2024

DFL Seagate HDD Firmware Repair User Manual 2024 is available to Dolphin Seagate users worldwide.

Seagate Firmware Repair Manual Index

01: DFL Seagate Hardware & Software P1-2
02: Seagate HDD Types and Working Modes P5-6

03: Look Into Seagate T> Drives(Old Drives) P6-24

3.0 Seagate T>Drive Families P6-7
3.1 Firmware Modules of Seagate T> Drives P7-8
3.2 Identify Corrupted Module P8-10
3.3 How to Fix Corrupted Modules of T> Drives P10
3.4 SMART and G-list P11
3.5 T drives Common Commands and Tips P11-18
3.6 Common Failures and Solutions for T> Drives P18-22
3.7 How to judge if it’s head damage P22-24

04: Look Into Seagate F3 T> Drives (New Drives) P24-64

4.1 F3 Families P24
4.2 How to Identify F3 drives P24-25
4.3 Important Firmware Modules of F3 T> Drives P25
4.4 Important SYS files of F3 T>Drives P25
4.5 General Steps to use DFL Seagate hdd firmware repair software P25-26

4.6 Power on Patient HDD, hdd is not spinning, what to do? P26-27
4.7 How to Repair Weak-Head HDDs by adjusting adaptive temperature P27-28
4.8 How to Edit Head Map in ROM P28-30
4.9 How to Obtain Preamp Type; P30-31
4.10 How to Edit Head Map in RAM P31-32
4.11 Swap Heads Directly if FAIL Servo Op=0100 Resp=0003 Keeps Coming P32

4.12 How to Fix ‘SimError-remaining in BootFW’, ‘Perform a double download without a power cycle’ P32-33

4.13 Patient Drive is Busy or LED and Cannot Enter F3 T>, What to Do? P33-42
>Short connect PCB to enter F3 T> for old F3 drives; P33-34
>Virtual boot by writing adaptive rom and load SYS20D to enter F3 T>; P34-35
>Generate and write adaptive CC49 ROM for 7200.12 3F family and load CC49 loader with the same head number; P35-36
>Load Backup and Write; P36-39
>Disable Subsystem; P39-41
>Grasp the best time to enter F3 T> before the HDD enters LED status; P41
>How swap to access F3 T>; P41-42

4.14 ROM Backup and Write; P42-47
4.15 How to unlock firmware area if locked; P44-47
4.16 Seagate Lombard(70) and Megalodon(63) Firmware Unlock; P47-48
4.17 How to backup SYS files/firmware modules? P48-53
>The sys file table is empty and the sys files aren’t listed, how to backup sys files? P51
>How to Read SYS by Menu-Edit SYS Files P51-53
4.18 How to write SYS file(SYS 35-NGlist) P53-54
4.19 How to fix the partial sector access firmware failure without SYS35 backup(partial sector access auto repair) P54-55
4.20 How to Edit HDD ID; P55-56

4.21 How to fix the data ‘encryption’ issue of Seagate F3 HDD? P56-59
>01: Remove Password or Remove Password 2; P56
>02: Seagate SMR Format Recovery; P56-57
>03: B2 Data Offset Fix; P57-58
>04: Unlock the firmware area permanently; P58-59

4.22 How to Test SYS Files; P59-61
4.23 How to Fix Seagate Slow Issue and Lots of Starting LBA of RW Request Errors P61-62
4.24 Common Seagate HDD Firmware Failure Fix-Quick Firmware Repair Solutions P62-63
4.25 Seagate SSHD(Kahuna_5400) Doesn’t Spin Up, How to Fix? P63
4.26 Functions or Operations Which Can Destroy Data P63-64

Users can get this latest user manual from Dolphin support engineer or your sales representative.
Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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ST2000LM005 Head Replacement Tool is Available within Hard Drive Ramp Toolkit

New head replacement tool is added for Seagate Samsung HDD-ST2000LM005, this drive has 3 platters and 6 heads, users can use this new head replacement tool to separate the heads properly and securely.

This new head replacement tool is available within the hard drive ramp toolkit and there’re many more new hard drives head replacement tools are also added to this product.

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DFL-DDP Data Recovery Equipment User Manual Update 2024

DFL-DDP data recovery equipment user manual update 2024 is now available for Dolphin users worldwide.

The following is the new user manual index：

1.0 DDP Application Range-When Do I Need to Use DDP P4-8
1.1 Universal steps to use DDP for data recovery purpose P4-8
2.0 How to make best use of bad sector scan P5-8
2.1 Few bad sectors’ case P7
2.2 Many bad sectors’case P8
2.3 Full disk bad sectors’ case P8
3.0 Log Window-Important to check P8

4.0 How to Extract the Lost Data Directly P8-22
4.1 If the lost partition is not listed automatically, what to do? P12-13
4.2 If the folders and files cannot be listed, what to do? P14-16
4.3 How to recover selected files? P17
4.4 How to extract lost data from VHD(VHDX) or image file? P17-22

5.0 How to Image the Patient Hard Drive P22-
5.1 General Steps to Start one Disk Image Task P23-27
5.2 Image to Disk or Image to File P25-26
5.3 How to Image Patient HDDs with Weak Heads after Head Swap P27-36
5.4 Run Multi-pass Imaging P32-36
5.5 How to Image Patient HDDs with Many bad Sectors in the Front LBAs P36-37
5.6 How to Image Patient Hard Drives with High Efficiency P37-43
5.7 Recover by File Types P37-39
5.8 Data-only Imaging P39-43
5.9 How to set target disk P41-42
5.10 How to Image Patient HDDs with Bitlocker Protected P43-45
5.11 How to Recover WD USB-SATA Patient Hard Drives P45-46

DFL-DDP Common HDD Firmware Repair Solutions

6.0 ATA Commands P47

7.0 WD Common HDD Repair Solutions P47-51
7.1 Remove Password P48
7.2 Slow Fix P48
7.3 Load Loaders P48
7.4 Show Microcode P48
7.5 Edit Head map in RAM and Load T2Data P48-49
7.6 Steps to Repair Module 190 P49-50
7.7 Change Disk Configuration P51

8.0 Seagate Common HDD Repair Solutions P52-55
8.1 Seagate HDD Firmware Repair Basic but Important Knowledge P53-54
8.2 Seagate F3 Universal Repair Commands P54-55

9.0 Samsung HDD Common Repair Solutions P55-56
9.1 LED 1AXX Fix P56
9.2 Clear-Alist P56
9.3 Remove Password P56

10.0 Toshiba HDD Common Repair Solutions P56-57
10.1 Clear Glist P56
10.2 Toshiba Auto Virutal Translator P56-57

11.0 Hitachi Common HDD Repair Solutions P57-60
11.1 Hitachi Auto Virutal Translator P59-60

Users can download the latest user manual 2024 from the Dolphin user-only forum.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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Seagate 1.8T 2.4T 4T 8T 10T 12T 14T 16T HDD Head Replacement Tool

Seagate 1.8T 2.4T 4T 8T 10T 12T 14T 16T HDD Head Replacement Tool is available with the Seagate HDD head comb suite.

The following are some of the supported Seagate HDD models:

ST16000NM001G, 16TB, STH9;
ST14000NM002G, 14TB, STH9;
ST12000NM0007, 12TB, STH82;
ST10000NM0478, 10TB, STH81;

ST8000NM000A, 8TB, ST5E;
ST8000NM0178, 8TB, ST3-4;
ST8000DM004, 8TB, ST334;
ST4000NM0035, 4TB, ST3-5;
ST4000DM004, 4TB, ST332;
ST4000LM024, 4TB, ST2-5

ST1800MM0129, 1.8T, ST2400MM0129, 2.4T, SST24(Seagate SAS HDD);
More…

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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Data Recovery Tools Request from Brazil

Dolphin data recovery tools have more and more users in Brazil not only because those tools are very cost-effective, but the tools are always targeting at the latest data recovery solutions of new hard drives, SSD, flash drives, DVR drives, video recorders, etc.

The following is one client from Brazil who wishes to use Dolphin data recovery tools:

“Dear Stanley Morgan,

I hope this message finds you well.

I am writing to inquire about the price and shipping cost for the DFL Data Recovery product to Itanhaém (ZIP CODE 11740-000), São Paulo, Brazil.

Could you please provide me with the following information:

  1. The total price of the DFL Data Recovery product.
  2. The shipping cost to Itanhaém, São Paulo, Brazil.
  3. The estimated delivery time.

I would also appreciate any additional information regarding payment methods and warranty details.

Thank you for your assistance. I look forward to your prompt response.

Best regards,”

For all new users from Brazil, it is required to provide the CPF or CNPJ number to arrange the shipment. Dolphin team ships all data recovery tools to Brazil by DHL express, it takes 5 working days around to Brazil.

Detailed quote will be customized for each client and users can add Dolphin Skype ID: dolphin.data.lab or email to sales[at]dolphindatalab.com.

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Helium Hard Drive Head Replacement Tools 8T 10T 12T 14T 16T

The following are the latest helium hard drive head replacement tools with very good price.

STH82 for Seagate 12TB helium drives, ST12000NM0007
ST5E for Seagate 8TB helium drives ST8000NM000A
STH81 for Seagate 10TB helium drives, ST10000NM0478, 8 platters, 16 heads
STH9 for Seagate 14TB 16TB helium drives, 9 platters, 18 heads

W3-9: WD helium hdd of 10T-16T, 9 platters;

Users can get more details on the latest helium hdd head replacement tools here.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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WD SMR HDD WD40EZAZ 810011 Spin Up and Down Data Recovery Steps

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This is one very successful Western Digital SMR hard drive firmware repair and data recovery case study for one Dolphin user in India.

WD SMR Patient hdd id:

Model number-WD40EZAZ-00SF3B0
PCB number: 810011

WD SMR Patient hdd Failure symptoms:

Spin up and down and not possible to access data area

Firmware repair tools and data recovery tools used in this case study:

DFL-SRP for WD firmware repair tool
DFL-DDP data recovery equipment

WD SMR Patient hdd firmware repair and data recovery steps:

01: Backup up original WD SMR Patient hdd ROM by ROM chip pin reader;
02: Generate unlock rom by DFL-SRP for WD firmware repair tool；
03: Write unlock ROM to original 810011 PCB;
04: Connect PCB only, enter DFL-WD firmware repair software by kernel mode and then disable 411;
05: Install the PCB to patient HDD and backup key firmware modules, specially module 190;
06: Repair module 190(unique 190 repair assistant);
07: Fix SMR slow issue;
08: Auto load 190 to ram within DFL-DDP data recovery tool disk image setting;
09: Access to data area and all lost partitions and folders were available for immediate easy data recovery.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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WD82PURX-78GVLY0 DaHua DVR HDD Data Recovery Steps

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This is one 8TB WD82PURX-78GVLY0 DaHua DVR hard drive and the user couldn’t access this DVR drive in their DVR device and all videos were lost.

To recover all the lost valuable videos from this Western Digital helium DVR hard drives, the user selected Dolphin DVR data recovery software to recover the lost videos.

The user mount the DVR drive by DFL-SRP data recovery hardware to PC and the Dolphin DVR data recovery software detected the DVR drive and listed it, the user extended all the lost 4 partitions and recovered all the lost videos. Please note the user needs to select the partition one by one to recover.

Video Guide: WD82PURX 78GVLY0 DaHua DVR HDD Data Recovery Steps

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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Dolphin Data Lab Hosts Comprehensive Data Recovery Training for Kenyan Customer

At Dolphin Data Lab, we pride ourselves on being a leading provider of professional data recovery tools and training. This week, we are excited to host a customer from Kenya for an intensive five-day comprehensive training session.

Focused Data Recovery Training Modules

The training program is designed to cover crucial aspects of data recovery, with a primary focus on:

  • Hard drive, flash drive and SSD data recovery possibilities: Understanding the initial steps to identify issues with hard drives, USB flash drives, M2 SATA, NVME, U2 NVME, etc;
  • HDD Firmware Repair: Techniques to fix firmware-related problems that hinder data access;
  • Identifying Head/PCB Donors: Learning how to find suitable donor parts for damaged drives;
  • Head and Platter Swap Tips: Hands-on experience in swapping heads and platters to recover data from severely damaged drives.

Comprehensive Brand Coverage

Our training spans all major hard drive brands, ensuring a well-rounded understanding and capability in handling various drives. The brands covered include:

  • Seagate
  • Western Digital (WD)
  • Hitachi/IBM
  • Toshiba/Fujitsu
  • Samsung

Specialized Topics

In addition to the general modules, our expert engineer provided in-depth sessions on specialized topics, including:

  • Recovering Data from New Seagate Rosewood Drives: Techniques and tools required for the latest Seagate models;
  • Recovering Data from WD SMR Drives: Strategies to deal with Shingled Magnetic Recording (SMR) technology;
  • Repairing Bad Module 190: Detailed steps to fix common issues associated with module 190;
  • Hex analysis and some special data recovery tips by hex modification;
  • Firmware module analysis to see how different module works and how to repair the firmware modules.

Hands-On Experience

We believe that practical experience is essential for mastering data recovery. Therefore, our training sessions are heavily focused on hands-on practice. Our Kenyan customer actively participated in every step, applying the knowledge and techniques learned to real drives. This approach ensures that the customer can confidently perform data recovery and drive repairs independently.

A Commitment to Excellence

At Dolphin Data Lab, we are committed to providing top-notch training that empowers our customers with the skills and confidence needed for successful data recovery. By offering tailored, hands-on training sessions, we help our clients become proficient in using our advanced tools and techniques.

We are proud to support our global customer base and look forward to continuing to share our expertise with data recovery professionals around the world.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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