This ST1000VT001-1RE172 is one firmware locked Seagate hard drive and it has firmware corruption and users cannot access to the data area. To recover lost data, users must firstly unlock firmware and then start the firmware repair process. Read more →

Please be kindly informed that Dolphin Data Lab Headquarter will be closed for Chinese National Day from October 1st to October 7th. Our office will re-open for business on Friday, October 8th 2021.

Here are some important notes about our work arrangement during this 7 day holiday. Read more →

This is one successful data recovery case for one DFL user in Indonesia and this client has fixed many data recovery cases with the help of Dolphin data recovery remote support system. Read more →

Physical data recovery cases are very common for Western Digital SMR 8X00XX hard drives. To recover the lost data safely, it is necessary to set up the head map within the data area and then image the patient HDD by selective heads, image the good heads first and then weak heads. Read more →

Mid-Autumn Festival is just around the corner. Please be kindly informed that Dolphin head office will be closed from tomorrow September 19 to September 21. We will resume regular business hours on Wednesday September 22.

During this 3 days holiday, emails will be answered as normal but remote support or live chat is not available. Since DHL carrier will close their office and service during this period, the product delivery can only be made after the holiday. Sorry for inconvenience caused.

About Mid-Autumn Festival

According to Chinese tradition, Mid-Autumn festival is celebrated on the 15th day of 8th month on Chinese lunar Calendar with full moon at night. This year it falls on next Tuesday, September 21.

The Mid-Autumn Festival is one of the largest festivals in China and East Asia. This festival began as a celebration of the moon, we believe a full moon is a symbol of reunion, harmony. Many traditions of the Mid-Autumn festival are centered around family reunion and happiness. Moon cake is the must-have food during this festival, have also appeared in western countries as an exotic sweet.

This is one Seagate hard drive data recovery case study for one DFL user in USA who is one new user of DFL PCIe data recovery equipment. The patient HDD reports SIM Error 1009 and R/W read error.

The hard drive ID can be read properly but the COM port reports SIM error 1009 and R/W read error. Read more →

The WD 8X00XX HDD SED Data Encryption hard drives we are talking about in this article are the Western Digital portable hard drives with USB PCB numbers of 2060-800041, 800067, 800069, 810003, 810012, 810035. Besides 800041, the other USB HDDs above have both MCU and SED lock, 800041 USB HDD has SED lock. Read more →

This is one easy-to-fix firmware corrupted data recovery case for one user from Malaysia who just started their data recovery business and learning how to recover lost data professionally with Dolphin DFL data recovery hardware tools. Read more →

DFL-All in One-V2.2 Software Upgrade Features

Dolphin team have been working hard all the time and now releasing this DFL all in one new software upgrade-DFL all in one V2.2 and all users can get this new software from Dolphin user-only forum. Read more →

Dolphin team have upgraded the CCTV DVR data recovery software further to version 3.01 and all Dolphin users can download this new powerful software from Dolphin user-only forum. Read more →