latest news about Dolphin data lab data recovery tools, data recovery training courses, data recovery solutions.

DJI Drone Lost Video Data Recovery Software and Steps

How to recover deleted videos from DJI Drones?
Dolphin DVR helps to recover lost videos from different Drone DJI models. The lost videos can be caused by accidental deletion, format or device initialization.

The following are the supported DJI models：

DJI Phantom 4
DJI P3X
DJI P3XW
DJI P4
DJI Lingmo Packet 2
DJI Avata
DJI Air2s Short
DJI Air2s Long
DJI Mavic 2 Pro
DJI Mavic 3
DJI Mavic 3 Pro
DJI OsmoAction3
DJI OsmoAction4
Other DJI Models are also supported for lost video data recovery.

Steps to recover lost videos from DJI drones/UAV

01: Select the DJI drone video storage SD card or image file;
02: Select the DJI UAV system, models or unknown models;
03: Select video file type-MP4, MOV, 3GP, AVI;
04: Select video code type: H263, H264 or H265 and the Dolphin DVR software will start to recover lost videos from DJI Drones automatically.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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Dragon Boat Festival Holiday June 8-10 2024

Please be kindly informed that Dolphin Data Lab Headquarter will be closed for traditional Dragon Boat Festival holiday from June 8 to June 10. And resume to office on Tuesday, June 11 2024.

During this 3 day holiday, product delivery service and remote technical support service are not available, but will be handed right after holiday. Sorry for inconvenience caused.

Thank you for your attention.

 

About Dragon Boat Festival

The Dragon Boat Festival is a popular event in China, also it is a national holiday. It takes place on the fifth day of fifth month of the Chinese lunar calendar. This year it falls on June 10, Monday.

This celebration has been in existence for over 2000 years. What do people do to celebrate this Festival? We usually eat rice dumplings, drink realgar wine, and race dragon boats. Other activities includes hanging mugwort and calamus, taking long walks, writing spells and wearing perfumed medicine bags.

Dragon boat racing is the most popular part of this Festival. Boats are decorated to look like dragons. They can be up to 65 feet long. They can hold up to 22 people. Paddlers in the boat race train to paddle very quickly. They also train to paddle in sync with other team members. The team who wins the race believes they will receive good luck.

 

Happy Holiday, wish all Dolphin users good luck in 2024!

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Dolphin DVR Recovery Software V3.83 New Upgrade for Users Worldwide

Dolphin DVR V3.8.3, new CCTV, NVR, DVR, HVR, Digital Camera, Video recorders data recovery software is available for Dolphin users worldwide.
Software upgrade date: 2024-05-31
The following are the new features of Dolphin DVR V3.83:

Raw scan video recovery for unknown DVR is added;
Partition starting address auto detection is added, this one is very powerful for DVR drives suffering device initialization or format;
Other DVR software cannot find any videos back but Dolphin DVR does.

DJI Mavic3Pro h264 h265 professional fragmented video recovery and carving algorithm has been added;
DJI OsmoAction4 h265 professional fragmented video recovery and carving algorithm has been added;

HIKSEMI RAID BT FS professional fragmented video recovery and carving algorithm has been improved;
XinShiAn WJA FS professional fragmented video recovery and carving algorithm has been added;
XingShiJu DVR professional fragmented video recovery and carving algorithm has been added;
TAIWAN SECOM DVR professional fragmented video recovery and carving algorithm has been added;

ZECN Body-Worn Cameras h264 professional fragmented video recovery and carving algorithm has been added;
BYD SONG car driving recorder h264 professional fragmented video recovery and carving algorithm has been added;

Panasonic DC-S5M2 h264 professional fragmented video recovery and carving algorithm has been added;
Canon PowerShot SX220 HS H264 professional fragmented video recovery and carving algorithm has been added;
JVC GY-HM200 H264 professional fragmented video recovery and carving algorithm has been added;
Nikon COOLPIX W300 h264 professional fragmented video recovery and carving algorithm has been added;
Nikon COOLPIX P510 h264 professional fragmented video recovery and carving algorithm has been added;
Nikon COOLPIX P3 jpeg professional fragmented video recovery and carving algorithm has been added;
Nikon COOLPIX S6300 h264 professional fragmented video recovery and carving algorithm has been added;
Nikon Z 30 h264 professional fragmented video recovery and carving algorithm has been added;
Nikon Z9 h265 professional fragmented video recovery and carving algorithm has been added;
Panasonic DC-S5M2X h265 professional fragmented video recovery and carving algorithm has been added;

Canon EOS 200D II H264 professional fragmented video recovery and carving algorithm has been improved for best success rate;
Canon EOS R6m2 H264 professional fragmented video recovery and carving algorithm has been improved for best success rate;
Canon EOS R7 H264 professional fragmented video recovery and carving algorithm has been improved for best success rate;
Canon PowerShot G7 X Mark III H264 professional fragmented video recovery and carving algorithm has been improved for best success rate;
Gopro HERO4 Silver H264 professional fragmented video recovery and carving algorithm has been improved for best success rate;
Sony ILME-FX30 H264 professional fragmented video recovery and carving algorithm has been improved for best success rate;
Panasonic DC-GH5 h264 professional fragmented video recovery and carving algorithm has been improved for best success rate;
Panasonic DC-GH5S H264 professional fragmented video recovery and carving algorithm has been improved for best success rate;

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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Head Replacement Tools for Seagate HDDs Whose Heads Parked on Platters

Recently Dolphin team got some enquiries of Seagate hdd head replacement tools for heads parking on the platters, mainly for Seagate Barracuda 7200.11, 7200.12, etc.

The following are some tools which can do the job:

Seagate 7200.10 11 12 LP SV35.5 Head Unstuck And Replacement Tool Package-P1 Version
Seagate 7200.10 11 12 LP SV35.5 Head Replacement Tool-P2 Version
Seagate Head Replacement Tools For 7200.11 And 7200.12

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ST1000DM003 Physical Head Damage FAIL Servo Op 0100 Resp 0003

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This is one detected Western Digital patient hard drive. When the user tried to scan the data area, it was full of purple sectors which meant no data was accessible.

Next the user entered the COM terminal and got the following error messages:

Vio Mode=0,Voltage=1.8v,DFL

Boot 0x40M

SpinUp
FAIL Servo Op=0100 Resp=0003
0100 0000 0000 0001 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 19C0 004E 04B0 3D00 0008 0000 0000 0000 0E98 0000 0000 0000 0000 0000 0000 0000 38EA 7164 AF37 D066 296A 4F98 4C5F BB86 FFFF 0000 0004 891D FFAA 007F 001D 0004 0000 Loop=007F
FAIL Servo Op=0100 Resp=0003
0100 0000 0000 0001 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 1DC0 004F 04B0 3D00 0008 0000 0000 0000 0E98 0000 0000 0000 0000 0000 0000 0000 38EA 7164 AF37 D066 296A 4F98 4C5F BB86 FFFF 0000 0004 891D FFAC 007F 001D 0004 0000 Loop=007F^z

The user couldn’t enter F3 T> at all.

The user was then suggested to swap heads to continue the hdd repair. After head swap, the patient drive was detected and the data area was accessible. The user set up one disk image project, set up head map and finally imaged all heads by DFL-DDP data recovery software.

Here is the video introduction to above case.

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How to Recover WD10JMVW-11AJGS2 Encrypted Hard Drives

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WD10JMVW-11AJGS2 is one Western Digital SED laptop hard drive. It’s very common to deal with the firmware corrupted cases of these WD SED HDDs.

For this patient WD SED HDD, the firmware area couldn’t be accessed directly, the rom couldn’t be read either. The patient HDD was detected wrongly and running slowly.

To fix the firmware issue, the engineer short connected tv9 and tv10, read rom, disable 02, slow fix, firmware restart and the patient hdd was detected properly by DFL-WD hdd repair tool.

After the firmware repair, the user opened the DFL-DDP data recovery software but the result was bad because no partitions were detected, no folders, no files.

The user viewed the source drive sector 0 and didn’t find any partition mark of 55 AA and other hex data was not normal at encrypted status. The user tried using the auto decryption function but the software asked for inputing the software and finally failed.

The user went back to DFL-WD firmware repair software, went to FW Operations>Module Editing>Edit HDD ID>Security Subsystem, ticked the SED and firmware restart, went to DFL-DDP, the lost partition, folders and files were all available for immediate data recovery.

Video instruction of How to Recover WD10JMVW Encrypted Hard Drives

Any question is welcome to sales@dolphindatalab.com or add Dolphin skype id: dolphin.data.lab

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How to Repair and Recover Seagate SED HDDs

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There’re more and more SED hard drives used in the pc market and when these SED protected hard drives are damaged, users need to diagnose the failure causes, unlock the firmware area, backup firmware modules and then recover lost data.

To repair Seagate SED hard drives, users need to unlock the firmware area first. To unlock the firmware area, users need to backup rom and generate unlock rom. To generate unlock rom, users get three options:

01:  MODE 1
02: MODE 2 (AF, 91, CF)
03: MODE 3 (AF)

MODE 1 is for standard Seagate F3 SED hard drives, Mode 2 is for new generation of AF, 91 and CF families, MODE 3 is for old generation of AF family.

After generating and writing the correct unlock ROM, the DFL Seagate firmware repair software sends unlock key and unlocks the firmware area successfully.

Video instruction of How to Repair and Recover Seagate SED HDDs

 
Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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Dolphin DVR FAQ-DVR Module Works While other Modules not

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More and more data recovery engineers are using Dolphin DVR data recovery software to recover their lost valuable videos.

For some new users, they may meet one issue: when users are trying to open the CCTV/DVR data recovery module, digital camera recovery module, video recorder recovery module and video repair module, only CCTV DVR recovery module works but other modules keep silent and doesn’t respond. This issue is caused by the lack of software running environment below:

X64-VS2015-running-environment.zip
X64-VS2017-running-environment.zip

Users just need to download above files and install them on computers and then Dolphin DVR users can use all software modules successfully.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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WD10EZRX Patient HDD Spin up and Down Data Recovery Steps

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This is one successful Western Digital hard drive data recovery case study from one DFL user in Canada.

The patient HDD ID:

Model number: WD10EZRX-00A3KB0
Family：Trailxlb
Capacity: 1TB

Failure Symptom:
Undetected hdd;
Spin up and down

Hdd repair tool and data recovery tools used in this case study:
DFL-WD hdd repair tool
DFL-DDP data recovery equipment

hdd repair and data recovery steps:

01: Short to enter DFL-WD hdd repair software;
02: Backup rom and disable 02;
03: Firmware restart and re-enter the software;
04: Backup important firmware modules;
05: Fix slow issue;
06: Fix spin up and down issue;
07: Enable 02;
08: Firmware restart;
09: Enter DFL-DDP data recovery software and all the lost partitions and folders were recovered.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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ST500LT012 1SDM1 Data Encryption Data Recovery Steps

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This is one successful Seagate hdd data recovery case study.The patient HDD was detected but the data area was not accessible.

ST500LT012 1SDM1 Data Encryption Data Recovery Steps Youtube Video

Patient HDD ID:
Model number-ST500LT012-1DG142
Family: Yarra_5400(75)
Capacity: 500GB
Firmware: 0001SDM1

With DFL Seagate hdd firmware repair tool, users can easily access to the firmware area, backup the rom and important firmware modules.

When trying to access the data area, all sectors were colored as purple and this meant the data area was encrypted.

The user tried some traditional methods and steps to repair the encryption issue but failed.

Next Dolphin engineer tried one unique firmware repair solution within DFL Seagate hdd repair tool-Remove Password 2(different from the standard password removal function).

Next the engineer powered off and on the patient drive, the data area was fully accessible.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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