‘Dear Sir/Madam,
I hope this message finds you well.
I am contacting you regarding an issue with data loss on my mobile phone. I own an Oppo A96 that was accidentally reset (formatted), resulting in the loss of all photos and personal data. I am urgently trying to recover these files, especially some very important photos that were stored on the internal memory of the device.
I have tried using common data recovery software, but most of them require root access, which I am unable to perform as I am not familiar with the process and the phone is locked.
I would like to know if your center is able to recover data (mainly photos) from a factory-reset Android phone without root access, or if you offer a professional in-lab recovery service that could help.
Could you please provide an estimate of the cost, the expected time required for the recovery, and whether it is possible to send the device from [your city, e.g., Marrakech]?
Thank you in advance for your help. I look forward to your response.
Best regards,’
To answer above client:
Formatted phone devices have small success rate of recovery. You can check your cloud online storage to see if your photos are there?
‘Good Afternoon,
We are trying to remove the firmware lock from some Seagate and WD drives – specifically WD HUH721212LE600 and Seagate ST16000NM00J and found your article below.
https://www.dolphindatalab.com/how-to-recover-seagate-f3-terminal-locked-hard-drives/
What do we need to purchase from you in order to remove this please? Is the below link the correct product?
https://www.dolphindatalab.com/product/dfl-super-data-recovery-equipment/
If not, can you tell me what I need please?
Looking for an urgent quote on this please…
Thanks in advance,
Kind Regards,’
To answer above client request, these drives are not supported right now for firmware unlock and Dolphin team are still researching on these drives and will update soon.
The following is one returning client from Brazil.
‘Hello, how are you? Mr. Stanley if I remember correctly
I’d like to purchase again (I already bought products from your company before and refer to partners to buy from you too)
I’d like to know my options for buying a Data Extractor hardware clone as well as Seagate and WD firmware repair, I believe something like the DFL-SRP All-In-One USB3.0 or the DFL-PCIe 4X
I only need to recover 2 drives at the same time.
Please advise with quote or similar products, I’m buying this in addition to other equipment I already have.
I live in Brazil Zipcode(CEP) 54400-170
CPF 079.606.694-90
Thank you, all the best!! ❤️
Atenciosamente,’
This is one very successful data recovery engineer and business in Brazil with high success rate of Dolphin data recovery equipment and wish to set up new data recovery lab in different city.
Dolphin team will always do the best for all Dolphin users and has already given the best quote to the client.
This is one very successful Western Digital HGST helium hdd firmware repair and data recovery case study from one Dolphin user in Turkey. The user has tried other software and solutions but failed to get the lost data back.
Patient HDD ID:
WD141KRYZ-01C66B0
14TB
Patient HDD Failure symptoms:
When trying to access data, full of bad sectors, no sectors are accessible
Status registers report UNC error and some other software report ABR error
WD141KRYZ-01C66B0 hdd firmware repair and data recovery steps
01: Connected patient hdd to DFL-SRP or DFL PCIe data recovery hardware;
02: Open DFL DDP data recovery software;
03: Power on patient HDD and wait until ready;
04: Click HGST translator recovery within the common repair section and wait until the log window reports ‘operation completed’.
05: Power off and on and users can access the data area successfully and all lost partitions, folders and files are available for immediate data recovery.
One new common firmware repair solution-quick fix of WD Hitachi HGST helium drive UNC error is now available within DFL-DDP data recovery equipment.
When users are running the logical scan/bad sector scan, no sectors are accessible with UNC error reported and now this error can be easily fixed by one click in the DFL-DDP data recovery software.
Video demo on How to Recover WD Hitachi HGST Helium Drives by One Click
For some Toshiba HDD PCBs, it’s not easy to recognize the rom chip because there’re two similar chips which look like the same but actually different.
Example PCB numbers:
G003189A
G003250A
for MQ01UBD100
ROM chip: IC602
Close to main chip
Related Helpful Product: Toshiba HDD USB-SATA PCB Package Pro.
