This is one second-hand WD HDD data recovery case from one Indian Dolphin user. The patient HDD was operated by one non-Dolphin data recovery service supplier but failed and then the patient hdd owner brought the hdd to our Dolphin user in India.

Patient HDD ID

WD10TMVW-11ZSMS5
Family: Helios
PCB: 1814

Failure Symptoms:
original rom lost/corrupted
HDD was not detected

HDD Firmware Repair and Data Recovery Steps

01: Found donor firmware modules and rom with very close or same microcode;
02: Connect patient HDD and enter DFL-WD firmware repair software;
03: Write donor ROM, power off and on;
04: Load ATA auto from donor firmware directory;
05: Backup original firmware modules;
06: Load module dir and load dir to ram;
07: Write donor modules, firmware restart and enter software;
08: Write original data modules, power off and on;
09: Enter DFL-DDP data recovery software to extract lost data easily.

Any question is welcome to sales[at]dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

The Christmas season 2024 has arrived and Dolphin team wish all the best to all Dolphin users. We believe Dolphin users have got one fruitful data recovery business in 2024 and will have one bright data recovery business future in the new year of 2025.

In the past year of 2024, Dolphin team had upgraded the existing data recovery tools a lot and released many new head replacement tools and ssd recovery tools too.

Software upgrade in 2024:

DFL All-in-one V2.4 20240117
DFL All in one V2.401 new software upgrade 05-21-2024
DFL All in one V2.401 V20241018
Dolphin DVR V3.78 Software Upgrade 01-11-2024
Dolphin DVR V3.83 Upgrade 06-02-2024
Dolphin DVR V3.85 Software Upgrade 08-14-2024

Users can also find the new data recovery tools, head replacement tools here:

Dolphin data recovery tools official shop
HDD Head Tools shop

In the new year of coming 2025, Dolphin team will continue upgrading all existing data recovery software and hardware tools and will also release new data recovery tools including the ssd firmware repair tools.

Contact us if you are interested in starting a data recovery business, setting up new data recovery lab and you can get the best Christmas offer.

Any question is welcome to sales[@]dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

When you receive one Hitachi patient HDD to recover the lost data, the following questions help to test if you are one qualified Hitachi hdd firmware repair and data recovery engineer.

01: Are you able to recognize the Hitachi HDD family?
02: Are you able to recognize the old and new Hitachi drives and their differences?
03: What’re the Hitachi HDD important firmware modules?
04: How to remove password of Hitachi ARM and IBM hard drives?
05: How to recover lost data from Hitachi hdds with partial sector access issue?
05: How to recover lost data from Hitachi hdds with weak heads?
06: If the PCB, ROM chip or ROM contents are corrupted, is it possible to recover the lost data?
07: How to find donor PCB/firmware/heads?
08: How to fix Hitachi busy HDDs?
09: How to recover Hitachi scratched hard drives?
10: How to fix Hitachi clicking hard drives?
11: How to recover Hitachi contaminated hard drives?

You can test yourself by answering above questions and see if you are one qualified Hitachi hdd firmware repair and data recovery engineer.

When you receive one Samsung patient HDD to recover the lost data, the following questions help to test if you are one qualified Samsung hdd firmware repair and data recovery engineer.

01: Are you able to recognize the Samsung HDD family, PCB number?
02: Are you able to recognize the old and new Seagate Samsung drives and their differences?
03: What’re the Samsung HDD important firmware modules?
04: How to recover lost data from Samsung hdds with weak heads?
05: How to recover lost data from Samsung hdds with LED error?
06: If the PCB, ROM chip or ROM contents are corrupted, is it possible to recover the lost data?
07: How to find donor PCB/firmware/heads?
08: How to fix Samsung busy HDDs?
09: How to recover Samsung scratched hard drives?
10: How to fix Samsung clicking hard drives?
11: How to recover Samsung contaminated hard drives?

You can test yourself by answering above questions and see if you are one qualified Samsung hdd firmware repair and data recovery engineer.

When you receive one Toshiba patient HDD to recover the lost data, the following questions help to test if you are one qualified Toshiba hdd firmware repair and data recovery engineer.

01: Are you able to recognize the Toshiba HDD family?
02: Are you able to recognize Toshiba Hitachi drives?
03: How to edit head map of Toshiba drives?
04: Toshiba sshd is detected but the data area is not accessible, what to do?
05: What’re the Toshiba HDD important firmware modules?
06: How to recover lost data from Toshiba hdds with weak heads?
07: How to recover lost data from Toshiba hdds with full-disk bad sectors?
08: If the PCB, ROM chip or ROM contents are corrupted, is it possible to recover the lost data?
09: How to find Toshiba donor PCB/firmware/heads?
10: How to fix Toshiba busy HDDs?
11: How to recover Toshiba scratched hard drives?
12: How to fix Toshiba clicking hard drives?
13: How to recover Toshiba contaminated hard drives?

You can test yourself by answering above questions and see if you are one qualified Toshiba hdd firmware repair and data recovery engineer.

When you receive one WD patient HDD to recover the lost data, the following questions help to test if you are one qualified WD hdd firmware repair and data recovery engineer.

01: Are you able to recognize the WD HDD family, PCB number?
02: Are you able to recognize the old and new SED drives and their differences?
03: How to enter kernel mode/PCB mode/factory mode of WD drives?
04: How to unlock WD HDD SED drives?
05: How to unlock WD SMR MCU locked drives?
06: What’re the WD HDD important firmware modules?
07: How to test/read/write/edit firmware modules?
08: How to get modules from tracks and convert modules to tracks?
09: How to fix slow issue of old and new WD smr drives?
10: How to fix data encrypted hard drives?
11: How to recover lost data from WD hdds with weak heads?
12: How to recover lost data from WD hdds with full-disk bad sectors?
13: If the PCB, ROM chip or ROM contents are corrupted, is it possible to recover the lost data?
14: How to find donor PCB/firmware/heads?
15: How to fix WD busy HDDs?
16: How to recover WD scratched hard drives?
17: How to fix WD clicking hard drives?
18: How to recover WD contaminated hard drives?

You can test yourself by answering above questions and see if you are one qualified WD hdd firmware repair and data recovery engineer.