Company Blog
At this Christmas Season, Dolphin team are sending all the best wishes to Dolphin users and their families. Merry Christmas! By 2025, Dolphin team have helped Dolphin users fix over 6489 data recovery cases by remote support and many Dolphin users have also fixed more cases by themselves! Congratulations to All Dolphin Users for your […]
After the users used the Dolphin data recovery tools, firmware repair tools and even head and platter swap tools for some time and then come to Dolphin head office or Dolphin international data recovery training centers to attend the training courses and this is the best time for training and get more skilled in fixing […]
Firmware issue is one common failure for different SSDs, to fix the firmware issue in SSD is mainly to fix the translator. The following are the general SSD firmware repair and data recovery steps: 01: SSD short connection if necessary(undetected/busy) 02: Select the SSD controller manufacturer, controller ID and SSD family; 03: Load loader 04: […]
Patient HDD ID: geonix (ST33000651NS) Firmware G009 Heads and Platters: 5 platters and 10 heads Family: MantaRay Patient HDD Failure Symptoms: Patient HDD was dead, no power, pcb had been changed with donor pcb 100611023 REV B, original rom was written to donor PCB Data area was not accessed after PCB swap, data was encrypted […]
“Hello, I need confirmation about compatible SATA PCB for recovery purposes. Here are the details of my drive: Model: Western Digital My Passport Ultra (Metal Edition) Product Number: WDBEZW0020BBA-0A Serial Number: WXC1AC6AS94Z Internal HDD Model: WD20NMVW-59EDZS7 PCB Number: 2060-771961-001 REV (USB native) The drive powers on and is detected via USB, but it is extremely […]
