Seagate ST2000LM007 SP Regen FAIL Update Mask Data Recovery Steps

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This Seagate patient HDD was recovered fully by Dolphin remote data recovery system and the user is one Indian DFL user. When the user connected the patient HDD to DFL-SRP Seagate HDD firmware repair tool,  powered on the HDD and got the “SP Regen FAIL, Update Mask” error and cannot enter F3 T>.The following are the error messages:

Boot 0x80M
Rst 0x80M
Srv DETCR init 0x0000

(P) SATA Reset

RAW OFF

PASS
(DOS Table) Worst Count: 00000EC2 At SU: 0015EE5D NT: 00000000 OT: 00000001
(POR) Recover Secondary MCMT Opened Recovered
(MC POR Duration): 0000000166

Intel 6G->3G

Send Status: COMRESET seen

CSpd= 3Gbps

DSC

Update Mask – 000000002B24DFF0 – 00000008 – 00

Update Mask – 000000002B24DFF8 – 00000008 – 00

Update Mask – 000000002B24E000 – 00000008 – 00

Update Mask – 000000002B24E008 – 00000008 – 00

Update Mask – 000000002B24E010 – 00000008 – 00

Update Mask – 000000002B24E098 – 00000008 – 00

Update Mask – 000000002B24E0A0 – 00000008 – 00

Starting LBA of RW Request=000564855A Length=00001DB0

ProcessRWError -Read- at LBA 0005649C39 Sense Code=43110081
Out: [PRA]!

Update Mask – 000000002B24E2F0 – 00000008 – 00

Update Mask – 000000002B24E2F8 – 00000008 – 00

Update Mask – 000000002B24E300 – 00000008 – 00

Update Mask – 000000002B24E308 – 00000008 – 00

Common path start quit now
ProcessRC: 00000000,00000000
ReadContinuous: 05649C63,00000233
TotalEntries:0000 XfrLen:0233
UnrecovSectorCount:0000,0000
NumUDEs: 00000000,00000000
Failed: 40000087
Out:

SP Regen FAIL

SPRegen [0000|03110488] @LBA=0x05649C64

Setup currentretry count
Hd 3 Err Blk 5649C64 BER pre -1.827226

Out:

Update Mask – 000000002B24E320 – 00000008 – 00

Harden – 05649C64

InitiateMarkPendingReallocateRequest for disc_lba: 0005649C64 CHS: 00013215.03.00C6
Assert 741D – LBA 05649C64!

Starting LBA of RW Request=000564855A Length=00001DB0

ProcessRWError -Read- at LBA 0005649C65 Sense Code=43110081

Common path start quit now
ProcessRC: 00000002,00000000
ReadContinuous: 05649C65,00000231
TotalEntries:000D XfrLen:0231
UnrecovSectorCount:000D,000C
NumUDEs: 0000000D,0000000C
Failed: 40000087
Out:

To fix the patient HDD, the engineer managed to grasp the right time to enter F3 T>, made a backup of the original ROM, generated unlock rom, wrote unlock ROM,powered off and on, send unlock key, grasped the right time to enter F3 T>, backup the NGlist, cleared glist, regenerated translator, initialized ID by ATA.

Users can watch the video case study below:

After firmware repair, the engineer opened DDP data recovery program to recover the lost data.