Dolphin Data Lab keeps receiving enquiries on recovering lost data from their WD mypassport smartware protected hard drives after they lose or forget the user password.
These enquiries are from either Dolphin users or end hdd users.
It was impossible to recover the lost data from smartware password protected hard drives but after a lot of research, it is not possible to recover lost data from these drives even if you forget the user password.
Within the new version of DFL-SRP for WD or DFL PCIe for WD, users are able to unlock the smartware password protected hard drives and then use DFL-DDP data recovery program to extract the data.
About WD HDD Password
Western Digital has mainly four types of password:
01: ATA password, users can easily set up the ATA password and users just need to use one click within the DFL-WD hdd firmware repair tool to remove the password;
02: SA password/SED. This password will lock the service area and users cannot access all firmware modules on the platters. Within DFL WD firmware repair program, users can fix this password easily too;
03: WD USB-SATA encryption. Within DFL-DDP data recovery program, users can easily remove this kind of encryption and access to data area directly. Without removing the encryption, all data will be encrypted and useless to recover or impossible to recover;
04: WD mypassport smartware password protected hard drives. This password was generated by the WD portable hdd default security software-WD Smartware and not easy to fix this encryption but in the new version, users can recover lost data from these password protected hard drives too.
Any question is welcome to firstname.lastname@example.org or add Dolphin skype ID: dolphin.data.lab