latest news about Dolphin data lab data recovery tools, data recovery training courses, data recovery solutions.

This is one successful data recovery case study of Seagate ST10000NM0016 patient hard drive for one Dolphin user in Austria.

Drive Identification
Model: ST10000NM0016
Family: Tatsu (97)
Firmware: SND0
Capacity: 10TB

To fix the firmware corruption, users need to do the following:

01: Connect patient hdd to DFL Seagate hdd repair hardware and connect COM cable correctly;
02: Backup original rom;
03: Generate unlock rom by mode 2;
04: Write unlock rom, power off and on and send unlock key;
05: Backup nglist, SYS1B, 28, 93, 346, etc;
06: view V40 to find out the returned entries, clear glist and then regenerate translator.

For some data encryption cases, users need to use some other functions within DFL Seagate hdd repair tool.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

This is one Seagate ST2000LM009 hard drive capacity 0 firmware repair and data recovery case study.

This patient drive was not properly detected and the capacity was 0 and no data is accessible and there’re no typical com terminal messages of head damage.

To fix the capacity 0 firmware issue, users need to fix the translator corruption.

Before translator repair, users need to backup the rom, generate unlock rom, write unlock rom, power off and on, send unlock key to unlock the firmware area and next users need to back up the most important nglist.

Next users need to clear glist and regenerate translator. If com terminal repair doesn’t work, users can regenerate translator in ATA mode.

Next users need to fix the data encryption issue by DFL-Seagate hdd repair tool.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

Users have different options to read and write ROM from Seagate and Western Digital hard drives.

For many hdds, users can use firmware repair tools to read and write ROM directly.

For some new hdds, firmware repair tools don’t support to read or write ROM due to SED lock, MCU lock or other PCB issue or ROM chip issue. At this situation, users can only use flash programmer to read and write rom from the ROM chips.

For traditional flash programmers, users need to solder the ROM chips off and put the ROM chip to the chip holder to read and write rom.

Not all engineers have good soldering skills and Dolphin team offered Chip-on HDD Flash Programmer Smart, users just need to remove the PCB and then users can use the pin reader to read and write rom without soldering the rom chips off.

Now users don’t need to remove PCB, don’t need to solder the ROM chips off, users just need to install the HDD ROM programming clip adapter to the HDD and then users can use Chip-on HDD Flash Programmer Smart and its software to read and write ROM easily.

Users can read details of HDD ROM programming clip adapters here.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

Seagate hard drive translator regeneration is one very important firmware repair function within all Seagate firmware repair tool.

There’re two modes for Seagate hdd translator regeneration:
01: Translator regeneration in ATA mode;
02: Translator regeneration in COM mode.

Within COM terminal, users need to enter F3 T> to use m0,6,3,,,,,22 command to regenerate translator. But please note: users need to think carefully before using the command. Users need to clear g-list, need to reset smart, need to check the HDD failure symptoms, need to backup important firmware modules, etc.

In some cases, translator regeneration may cause partial sector access issue or data shifting issue and in many cases, users don’t need translator regeneration to fix the cases and recover the lost data. So don’t always use the translator regeneration command.

In some heads read-only cases, users need to use translator regeneration in ATA mode and access to the data area.

Within DFL Seagate hdd firmware repair tool, users can easily use the ATA translator regeneration under defects management and this one is very helpful.

Video instruction to use translator regeneration in ATA mode:
Seagate LM Rosewood Heads Read only Firmware Repair and Data Recovery

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

Hello,

I am an IT consultant, and I have a company that provides IT services in Tunisia.

I have watched several videos about your excellent products, and I want to purchase all the necessary tools for my company to work with all types of HDD, SSD, and NVMe.

Could you please provide a list of the necessary items to buy? Also, is there a way to ship them to my address in Tunisia?

>>Dolphin team are shipping all data recovery tools worldwide by DHL express!
What Data Recovery Tools to Buy
Dolphin Latest Data Recovery Tools and Features PDF Download
Must-have Data Recovery Adapters Package
Top Rated Data Recovery Hardware Tools in 2024

The following new hard drive head replacement tools are available within the Hard Drive Ramp Toolkit Pro. 

Newly added head replacement tool on March 17, 2024
STH81 for Seagate 10TB helium drives, ST10000NM0478, 4 platters, 8 heads

Newly added head replacement combs Jan.3rd, 2024:
T3-7: Toshiba desktop hdd, 7 platters, MG06ACA800E, 8TB;
W3-9: WD helium hdd of 10T-16T, 9 platters;
ST3-4: Seagate ST8000NM0178, 8TB, 4 platters;
ST3-5: Seagate ST4000NM0035, 4TB, 5 platters;
SST24: Seagate SAS HDD, ST1800MM0129, 1.8T, ST2400MM0129, 2.4T;

Newly added Toshiba hdd head replacement tool on November 1 2023: T21, for laptop toshiba hdds with 1 platter, please note the existing T22 is used for 1-platter toshiba laptop hdds for many cases;

Newly added Western Digital Head Comb for WD 6T 800001 and 4T 810011 on November 1 2023:
W3S, example supported models-WD60PURX-64T0ZY0; WD40EJRX-89AKWY0

Newly added Toshiba Head Combs July 14, 2023
T312: Toshiba 3.5″ HDDs, 1/2 platters
T3-3: Toshiba 3.5″ HDDs, 3 platters
DT01ACA100, DT01ACA200, DT01ACA300, DT01ABA100V, DT01ABA200V, DT01ABA300V, etc

Users can find more hard drive head and platter swap tools here.

Section 1: Repair Modes
DFL Samsung firmware repair tool
can do both hdd repair and hdd refurbishing, hdd repair is to fix firmware failures without affecting data but hdd refurbishing will remove bad sectors and destroy data.

Section 2: Number of HDD Supported by the DFL Samsung Hardware

Users can connect 3 drives to DFL-SRP Samsung Portable hdd repair tool and 4 drives to DFL-PCIe Samsung hdd repair tool.

Section 3: Operating System to Install the software
Win 7, Win 8, Win 10, any of them is ok. DFL tools have unique driverless technology. No need to install device drivers.

Section 4: Biggest Advantages over Competitors

Easy to use and install on any pc, powerful with best technique support and data recovery resources. Free data recovery training videos: http://www.youtube.com/user/datarecoverytools

Section 5: What Kind of Samsung HDD Failures DFL Samsung can Fix

01: Samsung HDDs with many bad sectors;
02: Samsung HDDs with ATA locked;
04: Wrongly detected Samsung hard drives;
05: 0 capacity detected Samsung hard drives;
06: Non-detected/Busy Samsung hard drives;
07: Dead Samsung hard drives, to fix this kind of dead Samsung drives, users need to have flash programmer, donor PCB and firmware sources or physical head and platter swap tools to work with DFL Samsung firmware repair tool.

Section 6: Common Samsung HDD Firmware Failures-Quick Fix

01: Fix LED Error
02: Clear A-list

Section 7: ROM Operations-Firmware on PCB
01: Read ROM;
02: Write ROM;
03: Write Burn Resources;
04: Get ROM Info.

Section 8: Service Area Operations-Firmware on Platters

01: Soft Reset;
02: Hard Reset;
03: Zero Fill;
04: Auto HDD family detection;
05: Read/write modules and module testing;
06: Edit HDD ID and password removal;
07: Read/write tracks.

Section 9: Defects Operations

01: View G/P list;
02: Clear A-list;
03: View/Reset Smart;
04, Enable/Disable Smart;
05: Format.

Section 1: Work Modes

Toshiba drives work in both ATA and COM modes, Fujitsu drives work mainly on ATA mode, for password removal, need to work in COM mode.

Section 2: Repair Modes
DFL Toshiba/Fujitsu firmware repair tool
can do both hdd repair and hdd refurbishing, hdd repair is to fix firmware failures without affecting data but hdd refurbishing will remove bad sectors and destroy data.

Section 3: Number of HDD Supported by the DFL Toshiba/Fujitsu Hardware
Users can connect 3 drives to DFL-SRP Toshiba/Fujitsu Portable HDD Repair Tool and 4 drives to DFL-PCIe Toshiba/Fujitsu HDD Repair Tool.

Section 4: Operating System to Install the software
Win 7, Win 8, Win 10, any of them is ok. DFL tools have unique driverless technology, no need to install drivers.

Section 5: Biggest Advantages over Competitors

Easy to use and install on any pc, powerful with best technique support and data recovery resources.

Section 6: What Kind of WD HDD Failures DFL WD can Fix

01: Toshiba/Fujitsu HDDs with many bad sectors;
02: Toshiba/Fujitsu HDDs with ATA locked;
03: Wrongly detected Toshiba/Fujitsu hard drives;
04: 0 capacity detected Toshiba/Fujitsu hard drives;
05: Non-detected/Busy Toshiba/Fujitsu hard drives;
06: Dead Toshiba/Fujitsu hard drives, to fix this kind of dead Toshiba/Fujitsu drives, users need to have flash programmer, donor PCB sources or physical head and platter swap tools to work with DFL Toshiba/Fujitsu firmware repair tool;

Section 7: Common Toshiba/Fujitsu HDD Firmware Failures-Quick Fix

01: Clear G-list;
02: Virtual translator;

Section 8: ROM and SA Operations

01: Read ROM;
02: Read/write firmware modules;
03: Read/write tracks;
04: Edit ID;
05: Password removal;
06: Heads read write test;
07: Techno on/off;
08: Smart on/off;
09: ECC error on/off;
10: Flash permanent cache on/off;
11: Cut zones;
12: Cut heads
13: Start/Stop Motor.

Section 9: Defects Operations

01: View/Clear G-list, P-list;
02: G to P;
03: View/Reset Smart;
04, Virtual translator;
05: Scan defects and add to G/P-list.

Section 10: Fujitsu HDD FW operations

01: Read/Write ROM;
02: Sector Edit;
03: Edit SN;
04: Remove Password;
05: Read/write modules;
06: View/Reset Smart;
07: Format;
08: Scan and add defects to defect list;
09: Clear T-list/P-list.

Section 1: Repair Modes
DFL Hitachi/IBM firmware repair tool can do both hdd repair and hdd refurbishing, hdd repair is to fix firmware failures without affecting data but hdd refurbishing will remove bad sectors and destroy data.

Section 2: Number of HDD Supported by the DFL Hitachi/IBM Hardware
Users can connect 3 drives to DFL-SRP Portable Hitachi/IBM firmware repair tool and 4 drives to DFL-PCIe Hitachi/IBM firmware repair tool.

Section 3: Operating System to Install the software
Win 7, Win 8, Win 10, any of them is ok. DFL tools have unique driverless technology, no need to install drivers.

Section 4: Biggest Advantages over Competitors

Easy to use and install on any pc, powerful with best technique support and data recovery resources. Free data recovery training videos: http://www.youtube.com/user/datarecoverytools

Section 5: What Kind of Hitachi/IBM HDD Failures DFL Hitachi/IBM can Fix

01: Hitachi/IBM HDDs with many bad sectors;
02: Hitachi/IBM HDDs with ATA locked;
03: Wrongly detected Hitachi/IBM hard drives;
04: 0 capacity detected Hitachi/IBM hard drives;
05: Non-detected/Busy Hitachi/IBM hard drives;
06: Dead Hitachi/IBM hard drives, to fix this kind of dead Hitachi/IBM drives, users need to have flash programmer, donor PCB sources or physical head and platter swap tools to work with DFL Hitachi/IBM firmware repair tool;
07: Patient HDDs with weak heads;
08: Patient HDDs with forgotten password;

Tips: If users wish to recover lost data from Hitachi helium drives with UNC error, users need to email us to get detailed data recovery solution.

Section 6: Common Hitachi/IBM HDD Firmware Failures-Quick Fix

01: Sector access interruption Fix for both 2.5” and 3.5” hard drives;
02: Single weak head fix.

Section 7: ROM Operations-Firmware on PCB
01: Read/Write ROM;
02: Read/Write NVRAM;
03: Edit and Regenerate NVRAM;
04: Edit head map in NVRAM;
05: Head test;
06, Cut head

Section 8: Service Area Operations-Firmware on Platters

01: Read/write firmware modules;
02: Recover G-list translator;
03: Edit hard drive ID;
04: Remove password;
05: Unlock DVR;
06: LBA to CHS

Section 9: Defects Operations

01: View/Clear G-list, P-list;
02: View and reset smart;
03: G to P-list;
04, Scan to add to G-list;
05, Format and Zerofill.

Portable Data Recovery Equipment-DFL-DDP USB3.0
Section 1: Number of HDD Supported by the DFL DDP Hardware

Users can connect 3 drives to SRP DDP Portable Data Recovery Equipment and 4 drives to PCIe DDP Data Recovery Equipment.

Section 2: Operating System to Install the software

Win 7, Win 8, Win 10, any of them is ok. DFL tools have unique driverless technology, no need to install device drivers.

Section 3: Biggest Advantages over Competitors

Easy to use and install on any pc, powerful with best technique support and data recovery resources.
Free data recovery training videos: http://www.youtube.com/user/datarecoverytools

Section 4:
HDD Diagnosis
Power on test; Bad Sector Scan; Single LBA read test; LBA range read test; head read test; HDD ID read test; HDD COM Terminal Test.

Section 5: HDD Erase

Zerofill the HDD/Low-level HDD Format

Section 6: Disk Image

00: Write-block is enabled as default setting;
01: Full disk sector by sector image/disk clone;
02: Partition image: data-only image or sector by sector image;
03: File image, users can select the wanted files and run disk image;
04: Data-only image;
05: Selective head image, users can image good heads first and image defective heads;
06: Multiple-pass image;
07: Customized and fully controlled image by detailed imaging settings, users can control how to handle errors, what speed to be imaged at, how different damaged hard drive should be imaged properly and differently;
08: Users can easily set the source and target drive, or setup dynamic virtual HDD as target hdd;
09: Seagate auto head map in RAM during imaging;
10: Hitachi auto translator fix during imaging;
11: Toshiba auto translator fix during imaging;
12, Auto source and target hdd error handling;
13, Western Digital Loading T2Data/190 to RAM auto for WD SMR drives, this one is specially helpful for formatted smr hdds;
14: Users can make best use of all above image methods or settings to image hdds with lots of bad sectors, weak heads at higher success rate;

Section 7: File Extraction
01, Auto read and list file directory even when mbr is damaged;
02, Users can select wanted partitions, folders and files to recover;
03, Scan lost partitions and scan MFT to get lost data back;
04, Recover files by file type;
05, Users can search the wanted files by keyword and then can easily get target files back in the shortest time;
06, Users can list files directly from hdds with many bad sectors, if only small files or several files, users can select to extract the files directly;
07, Users can easily switch from file extraction to disk image.

08, Detect bad files and save file ending with error;
09, Full controlled file extraction settings for best extraction result;
10, Selective head file extraction;
11, WD SED HDD auto decryption(before PCB 8x00xx series);
12, Export file directory tree;
13, Export file statistics report including hash values, file name, file size, access time, create time, file attribute,etc.

Section 8: Common Firmware Repair
For each hard drive brand, DDP offers quick solutions to the common firmware damaged cases.

Seagate HDD Common Firmware Repair Solutions: Busy fix, ready-then-busy fix, capacity 0 fix, MCMT fix, Dos fix, SMART fix, SIM 1002 fix, SIM1009 fix, LED fix, partial sector access fix, Load ATA/APP to RAM for old Seagate hdds, etc;

WD HDD Common Firmware Repair Solutions: NHPA, Slow fix, edit head map in RAM, load T2data/190 to RAM for WD SMR HDDs, remove password, show microcode, repair 190, wd smr hdd slow fix, etc;

Hitachi HDD Common Firmware Repair Solutions: Virtual translator to load P-list/PSHT to RAM for both 2.5” and 3.5” ARM family;

Samsung HDD Common Firmware Repair Solutions: Clear A-list, LED fix;

Toshiba HDD Common Firmware Repair Solutions: Virtual Translator, Clear G-list

Section 9: Mount/Un-mount Drives

Users can easily mount and unmounts the drives connected to Dolphin data recovery and hdd repair hardware, and users can easily read all files inside the mounted drives or can use any third-party data recovery software to scan the mounted hard drives.