There’re more and more new Western Digital hard drives such as WD10SMZW with PCB number 800066-SATA and 800069-USB.

For these new hard drives, they have main chip lock and users cannot access to either firmware area (including SA and ROM) or data area Read more →

Seagate NoHost failure output from the COM terminal is one very common firmware corruption problem.

According to users’ feedback, Dolphin Data Lab has created one new function to fix above NoHost firmware failure for Seagate 7200.12 3F family-Pharaoh. Read more →

Dolphin Data Lab has released the new DFL seagate firmware repair software-DFL-ST Version 2.0.0.1 and with this new Seagate firmware repair software, Dolphin users can properly fix the Seagate LM partial sector issue.

Dolphin Seagate LM hard drives have the following common firmware problems: Read more →

***** VCM is stucked : status 1
SoUL!
Abnormal end
PK_3 C: 0 H:3
Unlatch Fail
EPOK Read more →

DFL is releasing a critical and long expecting update program. A few important and useful features were added successfully in this version, like repair the common and challenge Seagate partial access issue, now this hard problem can be fixed by our program easily and quickly. Read more →

This is one of success cases done by DFL engineer today. This is a relatively old Seagate drive encountered by a loyal user in Vietnam.

HDD ID
Patient drive: ST3160318AS
SN: 9VY4APR3
Firmware: HP34 Capacity: 160G Read more →

Dolphin Data Lab keep releasing new data recovery solutions for all Dolphin users for their high data recovery success rate, specially from firmware and head damaged hard drives.

For head damaged hard drives, the very first solution people may think over is to swap the damaged or weak heads, but if without head swap, can users get the lost data back? Now it is possible. Read more →

With 4 days Spanish data recovery training completed in Guadalajara / Mexico on November 11, it represent the training for whole 2018 came to an end for American continents.

This Spanish data recovery course was held from November 8 to 11, 2018 with 45 students attended. It was conducted by DataClinic, it is a tailor made training for Spanish speaking countries. Read more →

This is one of success case performed by DFL engineer on November 6, 2018. The user is from Nepal. This is typical case from Seagate drives, we’d like to share with all of you. Hope it can bring some help or tips when any of you encounter such similar case.

HDD ID

Patient drive: ST500DM002-1BD142 Read more →

This is one remote support case study from an India user.

HDD ID

Model number: ST2000LM007-1R8174
Serial number: ZDZ0862P      Capacity: 2TB Read more →