Company Blog

This case study teaches how to recover lost data from one undetected Western Digital WD10EZEX hard drive. Patient HDD ID: Model number-WD10EZEX-00RKKA0 Family: Tressels Head number: 2 PCB: 2060-771824 Patient HDD symptoms: Undetected Western Digital hdd firmware repair and data recovery steps: 1, Connect patient hdd to DFL-WD hdd firmware repair tool; 2, Power on […]

My Surface Pro won’t turn on or start? How to recover lost data from failed Surface pro laptops? The following are some commmon data recovery cases of Surface Pro. laptops: Logical Surface Pro data recovery cases The users suffer some accidental file deletion, format, etc, engineers just need to use some good data recovery software […]

Chinese Lunar New Year is approaching, please be kindly informed that Dolphin Data Lab Headquarter will be closed from February 9 to February 17. And will re-open on Sunday, February 18. 2021. Here is our arrangement for this holiday: 1.Email and instant message will be answered as usual throughout the holiday period. 2.Remote support system […]

Note: When users are trying to install the G3 800041 USB to SATA adapter, the following tips are important: 01: Remove the screws on the margin of the HDD; 02: Separating the screw of the soldering metal dot; Order G3 2060-800041 USB to SATA Data Recovery Adapter here How to install G3 USB to SATA […]

“USB device not recognized!” “The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. ” ‘The folders and files in the USB flash drive are not opening.” This is one patient USB flash drive with above errors from one Dolphin user in China. It’s not possible to recover the […]