When a hard drive is dead, undetected or clicking, users need to repair it or get the lost data back. For this purpose, the very basic and first thing to do is to diagnose the hard drive and therefore, it’s quite necessary for users to learn how a hard drive works and what’s the hard drive booting sequence.

Hard Drive Booting Sequence

1. Drive power on the PCB ROM returns status
2. Drive self check
3. Spindle motor spins up
4. Heads are un-mounted from landing zone
5. Servo reads the firmware stored in the ROM
6. The firmware in the service area is read
7. The firmware extensions are read
8. If an error occurs during this process the back up copy of firmware is read. Read more →

One of our data recovery specialists from Chania Krete, Greece daughter was in a tragic accident two years ago. Rafaela is now 10-years old and bound to a wheelchair for the rest of her life. In June of 2011 she was visiting a trampoline park with her two older sisters. While playing on the trampoline lost her balance landing on the ground below. The impact from the fall made the child vomit and slipped into a coma.

The child immediately flown to a hospital on the mainland that specialized in such cases. The Doctor’s could not predict the extent of her injuries. She had suffered from neurological damage to the back, neck, and head. The day she woke from the coma confused and disoriented. She could not speak or understand what people said to her. Read more →

As more and more users have started using the new operating system Windows 7 64bit OS and Windows 8 64bit OS and they call pcs with these systems ‘modern computers’.

Dolphin Data Lab has already worked out the 64bit drivers for both DFL-DE device, DFL-DDP device and their COM ports. It’s easy for users to install these drivers following the manuals and run DFL-DE and DFL-DDP within the modern computers.

One of our major developing engineers-Mr. Wu is now especially working on the integration of the drivers with the DFL-DE and DFL-DDP hardware firmware and codes and he has offered his testing result as following:

Read more →

Undetected hdds can be caused by many reasons such as ROM damage, SA module damage,  incompatible SA and ROM, head damage, etc. This case study is to teach the ROM and SA must match by having the same microcode.

Download PDF of this case study here

The hdd was undetected due to ROM damage and let’s now analyze and follow some steps to fix it.

The first thing we could think was to backup the firmware modules when it’s possible, because whether it’s hdd repair or data recovery, we may use the modules in the operations later. Read more →

Dolphin Data Lab is one group of data recovery engineers who really concern about its users and partners and resellers.

We value all your feedback and suggestions and we keep writing good detailed manuals,case studies and other technique documents, answering all enquiries within 24 hours, answering all forum posts fast, replying all emails fast, developing new functions and tools fast. We are always there when clients need us.

Within our user-only forum, users can find the following information:

PCB, Head And Platter Swap Section

• Flash Programmer Pro. Manual;
• WD USB to SATA conversion – new PCB’S;
• ROYL HDD Head Repair;
• Hitachi PCB Swap Case Study;
• Seagate Short Connect Head Contacts On The PCB;
• How To Find Out If It’s PCB Malfunction Of One HDD; Read more →

Dolphin Data Lab is expanding its international reseller and partner network and we are planning to create multiple language versions of our data recovery tools with our resellers and partners.

As more and more real data recovery engineers from different countries are using DFL data recovery tools, it’s urgent for us to set up more localized support network and giving more helping hands to our users. We will keep our fast and comprehensive support to our users too, especially our forum support. The forum has contained many useful technique documents and topics which can help users understand more about our tools and hanlde more hdd repair and data recovery cases.

We have created the language resource file for DFL-DE data recovery tool, DFL-Data Dr. Pro USB3.0 data recovery equipment and DFL-WDII hdd repair tool and we will also create it for the coming new tools. Read more →

This HDD ID:

Model: WDC WD1600BB-55RDA0    Family: Starling MicroCode: 20AB
This hdd was received as one dead hdd without any response when the user tried to powered on the hdd.

After initial diagnosis to the hdd, it was due to the burnt PCB causing the death. The user found one compatible PCB of the same PCB number and swaped the PCB.

After swapping the PCB, powered on the HDD, the hdd reached readiness but not detected. Read more →

Since the release of DFL-DE data recovery tool, it has been selected mainly as one start-up data recovery equipment or one replacement data recovery equipment of other similar data recovery tools due to its quick-turn-around features.

All users with this tool can make best use of its unique disk imaging, file recovery and common hdd repair modules to handle more data recovery cases at higher success rate and efficiency.

From version 1.0, 1.3, 1.35 to this new version of 1.4,  within half one year, we have upgraded this tool for three times and users get all these upgrades and new functions for free. We are one data recovery technology-based company and more of our company staffs are engineers and we are able to add all necessary and important data recovery functions which may help users enhance their data recovery capabilities. Read more →

Before we develop DFL-DDP(DFL-Data Dr. Pro) USB 3.0 data recovery equipment, we have DFL-DE USB 2.0 data recovery tool. DFL-DE is undoubtedly one good choice for those who start a data recovery business or set up one new data recovery sector in their organizations.

After users grow their data recovery business and get more and more data recovery cases, especially some new faulty hard drives with bigger and bigger capacities of 2TB, 3TB, 4TB, etc, users find the USB 2.0 design cannot meet properly the needs to image these drives or extract files from these drives and after that DFL-Data Dr. Pro came to our research plan and now we have finished the software, hardware, technique documents and guides and some video instructions too. Read more →

Hello to respected clients from USA, we have great news for you we have one more USA reseller who is able to offer local sales and technique support to you.

We have recently signed contract with PC Warehouse in NJ USA and they have right now a good stock of our DFL series data recovery tools including DFL-WDII hdd repair tool and DFL-Data Dr. Pro USB3.0 data recovery equipment.

Users can order these tools from them directly for faster shipment and more local and better support due to time zone difference. Read more →