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ST10000NM0016 Seagate HDD Firmware Repair and Data Recovery Steps

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This is one successful data recovery case study of Seagate ST10000NM0016 patient hard drive for one Dolphin user in Austria.

Drive Identification
Model: ST10000NM0016
Family: Tatsu (97)
Firmware: SND0
Capacity: 10TB

To fix the firmware corruption, users need to do the following:

01: Connect patient hdd to DFL Seagate hdd repair hardware and connect COM cable correctly;
02: Backup original rom;
03: Generate unlock rom by mode 2;
04: Write unlock rom, power off and on and send unlock key;
05: Backup nglist, SYS1B, 28, 93, 346, etc;
06: view V40 to find out the returned entries, clear glist and then regenerate translator.

For some data encryption cases, users need to use some other functions within DFL Seagate hdd repair tool.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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ST2000LM009 Capacity 0 Seagate HDD Repair Steps

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This is one Seagate ST2000LM009 hard drive capacity 0 firmware repair and data recovery case study.

This patient drive was not properly detected and the capacity was 0 and no data is accessible and there’re no typical com terminal messages of head damage.

To fix the capacity 0 firmware issue, users need to fix the translator corruption.

Before translator repair, users need to backup the rom, generate unlock rom, write unlock rom, power off and on, send unlock key to unlock the firmware area and next users need to back up the most important nglist.

Next users need to clear glist and regenerate translator. If com terminal repair doesn’t work, users can regenerate translator in ATA mode.

Next users need to fix the data encryption issue by DFL-Seagate hdd repair tool.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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Seagate HDD Translator Regeneration Tips

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Seagate hard drive translator regeneration is one very important firmware repair function within all Seagate firmware repair tool.

There’re two modes for Seagate hdd translator regeneration:
01: Translator regeneration in ATA mode;
02: Translator regeneration in COM mode.

Within COM terminal, users need to enter F3 T> to use m0,6,3,,,,,22 command to regenerate translator. But please note: users need to think carefully before using the command. Users need to clear g-list, need to reset smart, need to check the HDD failure symptoms, need to backup important firmware modules, etc.

In some cases, translator regeneration may cause partial sector access issue or data shifting issue and in many cases, users don’t need translator regeneration to fix the cases and recover the lost data. So don’t always use the translator regeneration command.

In some heads read-only cases, users need to use translator regeneration in ATA mode and access to the data area.

Within DFL Seagate hdd firmware repair tool, users can easily use the ATA translator regeneration under defects management and this one is very helpful.

Video instruction to use translator regeneration in ATA mode:
Seagate LM Rosewood Heads Read only Firmware Repair and Data Recovery

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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Data Recovery Solutions for Seagate HDDs with Head Failure

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From this article, users can learn about the firmware repair and data recovery solutions of DFL-SRP USB3.0 all in one data recovery equipment to fix Seagate head-damaged hard drives.

Seagate HDD Head failure means the patient drive has something wrong on the hard drive read or write heads and therefore the data area could not be accessed normally.

Head failure can be weak head, single head damage, multiple heads damage or total heads damage. To fix these hdd head failure, users get the following data recovery solutions from Dolphin data recovery hardware tools:

01: Test heads within COM terminal;
02: Edit head map in the ROM;
03: Edit head map in the RAM;
04: Adjust head flying height/head working temperature;
05: Hot swap to access firmware area;
06: Head map setup for imaging good heads first and then imaging weak heads;

All above functions for fixing Seagate hdd failure are available within DFL Seagate hdd firmware repair tool.

07: Seagate head replacement tools and Seagate SLIM hdd head replacement tool for Seagate hdd head swap in clean room;

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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ST2000LM007-1R8174 HDD Repair and Data Recovery Steps from DFL User in Malaysia

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This Seagate ST2000LM007-1R8174 faulty hard drive was capacity 0 detected and after initial firmware repair there’re many bad sectors by logical scan.

Patient HDD ID:

Model : ST2000LM007-1R8174
Serial : WDZKYE4W
Firmware : EB01
Capacity : 3907029168 (1863.02GB)
Sector size : 4096
Heads number : 4

FW info : Obtained
FW version : R1AEA069E.SDM4.AA4901.EB01
FW package P/N : 100849195
FW ID : 00305567
FW creation date : 2019/01/22
FW creation time : 20:23:31
CFW version : R1AEA069E.SDM4.AA4901.01618036.0
SFW1 version : 0305567.EB01

Modules list : Obtained
Modules number : 57

Patient HDD Failure Symptoms:

Undetected/wrongly detected/Many bad sectors

Required HDD repair tools and Data Recovery Tools to recover lost data:

DFL Seagate HDD Repair Tool
DFL DDP Data Recovery Equipment

HDD Repair and Data Recovery Steps:

1, Backup ROM;
2, Generate unlock ROM and write unlock ROM;
3, Power off and on and send unlock key;
4, Backup important sys files;
5, Clear g-list, clear smart;
6, Initialize ID (ATA), clear media cache, disable vacant active, etc.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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ST1000VX005-2EZ102 HDD Repair and Data Recovery Steps

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This is one nice data recovery case study from one DFL user in India, the patient drive is firmware locked and the data area is not accessed.

Model : ST1000VX005-2EZ102
Serial : Z9CC69D2
Firmware : CV11
Capacity : 1953525168 (931.51GB)
Sector size : 4096
Heads number : 2

Rst 0x40M
2Sync:01 0E

EDAC Value = 00000000FFFFFFF5

EDAC Value = 00000000FFFFFFF5
Retry delay

EDAC Value = 00000000FFFFFFF5

EDAC Value = 00000000FFFFFFF5
Retry delay
LD: Size:00000028 HBlocks:0000 Size:002BD17F HBlocks:0032 Size:00282A49 HBlocks:0032 FlashRestore 00000000 00000028 ECBD
PP: Size:0000B400 HBlocks:0000 FlashRestore
PVTSize: 000150C8 CompSize: 000002B2 DeCompSize: 000150C8 00000000 000002B2 9E03
2Sync:00 04
DSP022B
No HOST FIS-ReadyStatusFlags 0002A1A1
2Sync:01 0C
Boot 0x40M

SpinUp
RECOV Servo Op=0100 Resp=0005
RECOV Servo Op=0055 Resp=0005[LBA=0x00006B6F]N[LBA=0x00006C28]N0[LBA=0x00006D5D]N0[LBA=0x000070A1]N0[LBA=0x000070C2]N0[LBA=0x0000737C]N0[LBA=0x000073EB]N0[LBA=0x000074EE]N0[LBA=0x00007500]N0[LBA=0x0000775C]N0

Trans
Rst 0x40M
2Sync:01 0E
2Sync:01 0E
2Sync:01 0E
2Sync:01 0E
2Sync:01 0E

(P) SATA Reset

LD: Size:00000028 HBlocks:0000 Size:002BD17F HBlocks:0032 Size:00282A49 HBlocks:0032 DiscRestore 00000000 00000028 04ED
PP: Size:0000B400 HBlocks:0000 DiscRestore
PVTSize: 000150C8 CompSize: 000002B2 DeCompSize: 000150C8 00000000 000002B2 9E03
2Sync:00 04
DSP022C^c

ASCII Diag mode

F3 T>^l

Diagnostic Port Locked

To fix above patient drive, the user used DFL Seagate hdd repair tool to backup rom, generate unlock rom, write unlock ROM, power off and on, send unlock key, backup important SYS files, clear g-list, regenerate translator, etc.

After fixing the firmware area, the users tested the data area and found there’re some bad sectors in the front, the middle and ending parts of data areas were accessible.

The user set up head map, edited the LBA range to image the patient hdd by heads within DFL-DDP data recovery equipment and finally most data was recovered, only some system files were missing which are not important at all.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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New Software Upgrade for DFL all-in-one Data Recovery Hardware Tools

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Dolphin Data Lab has released the new DFL all in one data recovery software V20230301 to work with the data recovery hardware tools.

The new V20230301 data recovery software has been uploaded to DFL user-only forum and users can login the forum to upgrade to the latest. It’s strongly recommended for all DFL users to upgrade to latest for the best firmware repair and data recovery success rate.

What’s new in this new software upgrade?

01: ST8000NM0105 G001 G004 Firmware Repair Support Added to DFL Seagate HDD Repair Tool, other firmware versions can be unlocked with old software. There’s now a new mode option-Mode 2 when users are trying to generate the unlock ROM, users need to select mode 2;
02: Seagate SMR hdd format data recovery such as rosewood EB01 format recovery;
03: Seagate weak head repair for new F3 families for data recovery purpose, it is very helpful for some weak head cases which don’t require head swap;
04: DFL-DDP image setting enhancement: enhance success rate for the following drives and cases:
WD SMR drives with all sectors 0000, Seagate drives SEDU, 241A, etc.
05: Full firmware repair and data recovery software codes improvement to get the software working more smoothly and excellently;
…

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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Seagate Rosewood HDD Slow Firmware Backup Idle Error Fix

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This is one Seagate Rosewood portable hard drive-ST2000LM007 and when our engineer was trying to backup the firmware modules, it’s very slow with some slight noises.

It seems like some noises from the heads, seems like some kind of damage on the heads but actually not.

Patient HDD ID:

Model number: ST2000LM007-1R8174
Serial number: WDZVJ06Z
Firmware: EB01
Capacity: 3907029168
Sector Size: 4096
Heads number: 4
Family: Janus (AF)

ST2000LM007 Error messages:

Rstﾠ0x80M

T:0x0000 0x3FFFFFFF

FTU
TCC:0014:001D EMCDataErr:0000000C

PrgF

(P)ﾠSATAﾠReset

RAWﾠOFF

ﾠPASS

ﾠBothﾠcopyﾠisﾠsame!ﾠﾠﾠLPCDisc=01ﾠ1A326711ﾠ00C5

PrgF

6GbﾠMaxﾠSpeedﾠloweredﾠtoﾠ3GbﾠforﾠIntelﾠbug

SendﾠStatus:ﾠCOMRESETﾠseen

CSpd=ﾠ3Gbps

FIS34ﾠ
IDLE1
VC0

XI2
VC1

VC2Up
IDLE2
VC0

VC1

VC2Up
XI2
TCC:0014:0019 EMCDataErr:00000000

FAFH_TRIGGER_POWER_UP
IDLE2
VC0

It’s very easy to fix above firmware failure and get the ST2000LM007 patient hdd repaired by DFL Seagate hdd repair tool.

All users need to do is to go to the ‘Defects Management’>Initialize ID (ATA) and it’s just one simple click to fix above issue.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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Seagate 24 1A sEDU HDD Firmware Repair and Data Recovery

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Seagate 24 1A and sEDU data recovery cases are common in Seagate rosewood LM series, all data recovery engineers can use DFL Seagate hdd repair tool and DFL-DDP data recovery equipment to get the lost data back from these patient drives suffering 24 1A or sEDU failure.

24 1A or sEDU is the error indication shown in the hex area and when the hex data contains these errors, the files cannot be opened successfully.

The key to fix Seagate 24 1A or sEDU cases is to backup the original NGlist, translator and primary defect list.

What causes these 24 1A or sEDU errors?

These errors come after translator regeneration, users need to be very careful when trying to regenerate translator, specially for rosewood EB01 hard drives. Sometimes if there’re some bad sectors, the 24 1A or sEDU errors may not be fixed completely.

Weak heads cause 24 1A or sEDU errors too. This kind of case has usually single weak head but the patient hdd is still detected correctly. The hdd data area can be accessed but slow and when trying to view the hex area, users can see 24 1A or sEDU indicators and these sectors are not correct and files of these sectors cannot be opened successfully.

With original NGLIST, it’s not difficult to fix the 24 1A or sEDU issue by DFL Seagate hdd repair tool. For weak heads causing the 24 1A or sEDU errors, users usually need to swap heads by Seagate LM Head Replacement Tool to get all data. Before head swap, users can check the imaged data, sometimes the 24 1A or sEDU files may be not important at all and then no need to swap heads.

Within the new DFL-DDP data recovery software, users can simply set the 241A or sEDU sector mark to start the image and image all possible sectors before processing the 24 1A or sEDU repair. After repair, users just need to image the 24 1A or sEDU sectors again.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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ST2000DM006 HDD Repair and Data Recovery Tips

ST2000DM006 is one Seagate desktop hard drive with terminal and firmware area locked, common users cannot do much if they lose data and don’t have professional hdd repair and data recovery tools.

ST2000DM006 belongs to 58 Family-Grenada. Read more

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