It’s possible to recover the lost data from Western Digital Hitachi Helium drives at high success rate!

Data Recovery from Tested HDD models with UNC error:

Capacity 16TB
Capacity 16T
Capacity 14TB
Capacity 12TB
Capacity 8TB
Capacity 8TB

Failure Symptoms:

detected but data area was not accessible, full of bad sectors and reporting UNC error

Dolphin team have helped many users worldwide to recover the lost data from above or similar Western Digital helium hard drives!

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This is one very successful Western Digital SMR Charger hard drive firmware repair and data recovery case. This patient charger hard drive spun up and down repeatedly and seemed like head failure but actually not.

The user tried to swap heads of the patient hard drive but the failure symptoms remained the same.

With the help of Dolphin remote support engineer, the user changed the original heads back to patient hdd.

To recover lost data from this failed charger drive, the user converted the USB interface to SATA by G3 800067 USB to SATA data recovery adapter, backup the original ROM, generate unlock rom by DFL-WD firmware repair tool, disable 411 and write unlock rom.

Next the engineer made a backup of the important firmware modules, specially the module 190, both copy 0 and copy 1. After testing the module 190, the copy 0 190 was corrupted but copy 1 was still good. So the engineer wrote copy 1 190 to copy 0. It was very lucky after the good copy of 190 was written, the engineer enabled 411, power off and on and the patient hdd was repaired successfully.

In many cases, both copies of 190 were corrupted and users need to use DFL-DDP data recovery tool to repair the 190 and finally users need to load the 190 or T2Data to the RAM automatically to fix the all 0000 issue.

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This case study teaches how to recover lost data from one undetected Western Digital WD10EZEX hard drive.

Patient HDD ID:
Model number-WD10EZEX-00RKKA0
Family: Tressels
Head number: 2
PCB: 2060-771824

Patient HDD symptoms:

Western Digital hdd firmware repair and data recovery steps:

1, Connect patient hdd to DFL-WD hdd firmware repair tool;
2, Power on patient hdd, the patient hdd was not detected, load loaders automatically by selecting the donor firmware path with the same microcode;
3, Refresh Id or re-enter the program without power off the hdd, the patient hdd was still not detected;
4, Test the firmware modules and found module 11 and 12 were damaged;
5, Found donor firmware module 11 and 12 of the same microcode and wrote the modules to patient HDD;
6, Power off and on and refresh the HDD ID, the patient HDD was repaired successfully;
7, Connect patient HDD to DFL-DDP data recovery hardware and all lost data was recovered.

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My Surface Pro won’t turn on or start?
How to recover lost data from failed Surface pro laptops?

The following are some commmon data recovery cases of Surface Pro. laptops:

Logical Surface Pro data recovery cases
The users suffer some accidental file deletion, format, etc, engineers just need to use some good data recovery software to scan the deleted files and get them recovered easily;

Bad Sector Surface Pro data recovery cases
Users need to use some professional data recovery hardware such as DFL-URE Plus to image the surface pro laptop data drive chip by surface pro data recovery adapter.Users can also use other similar NVME data recovery equipment to work with the surface pro data recovery adapter.

Power failure or motherboard dead Surface pro data recovery cases
The surface pro won’t turn on or start but the data drive chip is in good status. This type of case is easy, users just need the Surface Pro. data recovery adapter USB version to read the chip by USB port on your computers, users can easily view and get all the lost data.

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Chinese Lunar New Year is approaching, please be kindly informed that Dolphin Data Lab Headquarter will be closed from February 9 to February 17. And will re-open on Sunday, February 18. 2021.

Here is our arrangement for this holiday:
1.Email and instant message will be answered as usual throughout the holiday period.
2.Remote support system will be closed, but user can email to support team for urgent case.
3.Product delivery service is not available during holiday period.

Thank you for your attention, and sorry for inconvenience caused.

About Chinese Lunar New Year –Year of Loong

Chinese Zodiac Animal includes Rat, Ox, Tiger, Rabbit, Loong, Snake, Horse, Goat, Monkey, Rooster, Dog, and Pig.

In our culture, Loong traditionally symbolize potent and auspicious power, strength and good luck. They even have jobs, as in Chinese legends dragons were appointed head of the four seas where they must keep order, as well as the job of bringing rain to the earth. After thousands of years, the Loong has eventually become the spiritual and cultural symbol of our nation. We wish all of DFL users have a happy, healthy and prosperous Loong Year.

Dolphin Data Lab Overseas Team
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Note: When users are trying to install the G3 800041 USB to SATA adapter, the following tips are important:

01: Remove the screws on the margin of the HDD;

02: Separating the screw of the soldering metal dot;

Order G3 2060-800041 USB to SATA Data Recovery Adapter here

How to install G3 USB to SATA Data Recovery Adapter