This is one successful Seagate ST1000DM010 Pharaoh Oasis FamilyId 94 HDD Firmware Repair and Data Recovery case study.
HDD Failure Symptoms:
Fail to access firmware area, Partial Sector Access
Pharaoh Oasis LuxorLite 1.0, 1MB Flash, ABIE, PBASeed, SP2.5, DFﾔZN1MB3NK
Product FamilyId: 94, MemberId: 06
HDA SN: ZN1MB3NK, RPM: 7197, Wedges: 188, Heads: 2, OrigHeads: 2, Lbas: 00000E8FEAA6, PreampType: B0 D4
Bits/Symbol: C, Symbols/UserSector: BEB, Symbols/SystemSector: 1A5
PCBA SN: 0000M125B0JJ, Controller: LUXORLPLUS_2_0(0205), Channel: STX_DUNRAVEN, PowerAsic: Unknown Rev 00, BufferBytes: 4000000
SF ID: 0 0, SF Part Size: 400, Flash Used: 400
Package Version: PAA5010B4.CCD4.PH021C.CC43 , Package P/N: 100792845, Package Global ID: 00496476,
Package Build Date: 12/03/2015, Package Build Time: 11:20:16, Package CFW Version: PAA5010B4.CCD4.PH021C.00969095.00496476.CC43 ,
Package SFW1 Version: B423, Package SFW2 Version: —-, Package SFW3 Version: —-, Package SFW4 Version: —-
Controller FW Rev: 12031120, CustomerRel: CC43, Changelist: 00969095, ProdType: PAA5010.CCD4QC, Date: 12/03/2015, Time: 112016, UserId: 00496476
Servo FW Rev: B423
TCG IV Version: n/a
Package BPN: 36
RAP FW Implementation Key: 16, Format Rev: 0005, Contents Rev: 0B 01 00 00
Active BFW Container: 0
4K Sys Area: 0
Features:
– Quadradic Equation AFH enabled
– VBAR with adjustable zone boundaries enabled
– Volume Based Sparing enabled
– IOEDC enabled
– IOECC enabled
– DERP Read Retries enabled v. 4.7.01.0000000000000013
– LTTC-UDR2 disabled
– SuperParity 2.5 enabled
– Humidity Sensor disabled
– Media Cache Partition enabled
– Background Reli Activity Critical Event Logging disabled
– Torn Write Protection disabled
– SubRelease:0
– DRAM Mirror disabled
HDD Repair Tools and Data Recovery Tools Required:
DFL Seagate HDD Firmware Repair Tool
DFL-DDP Data Recovery Equipment
HDD Firmware Repair Steps and Data Recovery Steps:
Unlock firmware area and enter F3 T>;
Backup important sys files;
Clear glist;
Clear nglist;
Regenerate translator;
Open DFL-DDP data recovery software and all lost partitions are available for immediate data recovery.
Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab
Within DFL-WD hdd firmware repair tool, users get one very helpful firmware repair function: to extract firmware modules from SA region.
To read Western Digital hard drive firmware modules, the firmware repair software usually needs to read module directory(module map) and then read other firmware modules according to module directory. But when the module directory is located on bad sectors or corrupted, the module list is empty and firmware modules couldn’t be read. At this time, users usually find donor rom and loaders of the same microcode to write to patient hdd to access the firmware area or try hot swap method to access firmware modules.
After users have this function to extract firmware modules from SA region, users just need to load loaders to undetected patient hard drives and then read SA region copy 0 or copy 1 and then the software can extract the modules easily and automatically.
For undetected hard drives, only if users get the patient hdd firmware modules, specially key modules, firmware repair will become easier. For example, users can write donor rom and fw to get patient hdds detected and then write patient key firmware modules to access the data area properly.
After firmware repair, users can use DFL-DDP data recovery software to recover lost data.
Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab
At this Christmas Season, Dolphin team are sending all the best wishes to Dolphin users and their families. Merry Christmas!
Within 2023, Dolphin team have helped Dolphin users fix over 5300 data recovery cases by remote support and many Dolphin users have also fixed more cases by themselves!
Congratulations to All Dolphin Users for your data recovery success!
Dolphin team are adding more new data recovery solutions and latest DR techs to the existing data recovery tools and new software upgrade will be available soon in the user-only forum!
At this Christmas Season, Dolphin team wish all the best and greater success to all Dolphin users in the coming new year 2024!
You can tell us what data recovery tools, solutions you want and Dolphin team will prepare the best Christmas quote for you!
Find out all data recovery tools and solutions Dolphin team have here
Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab
MQ02ABF050H MQ02ABD100H Toshiba SSHD data recovery cases are common in many data recovery labs worldwide.
When users receive the MQ02ABF050H MQ02ABD100H Toshiba SSHDs or similar ones, users try to access the data area but failed. If running logical scan, users may get full disk bad sectors.
To fix above Toshiba SSHD failures, users need to enter the DFL Toshiba HDD firmware repair software, menu path: Firmware Operations>Change Disk Configuration>Turn Off Flash Permanent Cache.
Next users just need to click Tech Off mode and users can run logical scan successfully and access to data area.
Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab
Toshiba Desktop HDD DT01ACA100 head damage is one common failure for this Toshiba-Hitachi hard drive.
In many of above cases, users can hear head clicking noises or sometimes if no clicking noises when users try to access to data area, users get regular bad sectors from the logical scan result. For full data recovery, it is necessary to open the hard drive in clean room environment and swap the heads.
To find one donor hdd, users need to check the model number and PCB number and make sure the head number is the same. Some good drives may have less heads than they are supposed to have.
After head swap, users get the patient hdd ready, backup important firmware modules such as the PSHT, etc by DFL-Hitachi HDD repair tool and set up head map within DFL-DDP data recovery software and image good heads first and then weak heads and finally extract lost data from the image file, VHD(X) or target drive.
Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab
Recently Dolphin Data Lab got some request from DFL users to connect SAS hard drives as portable external USB hard drives to use the SAS drives easily.
Special hard drive adapters required to connect SAS hard drives as portable external USB hard drives:
01: HDD USB to SATA Adapter;
02: SATA to SAS Adapter
Steps to connect SAS hard drives as portable external USB hard drives:
01: Connect SAS hard drives to SATA to SAS adapter;
02: Connect SATA to SAS adapter to USB to SATA adapter;
03: Connect USB to SATA adapter to computer.
Video instruction to connect SAS hard drives as portable external USB hard drives here
Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab
