Company Blog

This is one data recovery case study fixed perfectly for one Dolphin user in Colombia by Dolphin remote technique support system. Hard drive model: WD7500BPVT-80HXZT3;  Capacity: 750GB;  Head number: 4; Symptom: ID undetected; firmware module empty; slow detection.

More and more data recovery engineers worldwide have come to Chengdu and visit Dolphin head office for advanced data recovery training. It’s just in June 25-29, data recovery engineers from USA and Canada had taken the advanced training courses and got the certificate of excellence in data recovery field from Dolphin Data Lab.

This is another successful western digital hdd data recovery case by Dolphin remote support system for Dolphin user in Peru. Hard drive model number: WD10EZEX-60ZF5A0; Capacity: 1 TB; Head number: 2 heads; PCB: 1824. Symptom: clicking, spin up and down; Data area blocked.

To recover lost data from western digital hard drives, it is common the patient hard drive ID information couldn’t be properly detected and in some cases, when users connect the patient hard drives to firmware repair tools, users get wrong model and wrong SN, such as WDC ROM Model-PINCLITE, WDC-ROM SN# XYZ. If users don’t […]

This is one common and easy to fix data recovery case study for Dolphin users with DFL WD HDD firmware repair tools. HDD ID: WD20EZRZ-00Z5HB0; SN: WD-WCC4M0AYXCXY, Capacity: 2TB. This case study was fixed by Dolphin remote support engineer for one Dolphin user from Argentina.