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This is one very successful Western Digital SMR Charger hard drive firmware repair and data recovery case. This patient charger hard drive spun up and down repeatedly and seemed like head failure but actually not.

The user tried to swap heads of the patient hard drive but the failure symptoms remained the same.

With the help of Dolphin remote support engineer, the user changed the original heads back to patient hdd.

To recover lost data from this failed charger drive, the user converted the USB interface to SATA by G3 800067 USB to SATA data recovery adapter, backup the original ROM, generate unlock rom by DFL-WD firmware repair tool, disable 411 and write unlock rom.

Next the engineer made a backup of the important firmware modules, specially the module 190, both copy 0 and copy 1. After testing the module 190, the copy 0 190 was corrupted but copy 1 was still good. So the engineer wrote copy 1 190 to copy 0. It was very lucky after the good copy of 190 was written, the engineer enabled 411, power off and on and the patient hdd was repaired successfully.

In many cases, both copies of 190 were corrupted and users need to use DFL-DDP data recovery tool to repair the 190 and finally users need to load the 190 or T2Data to the RAM automatically to fix the all 0000 issue.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

This is one new client from New Caledonia requesting to start a data recovery business with Dolphin data recovery tools.

‘Hi,

I would like to know about the product without price on your website. Does it mean out of stock, product ended or something else ?

I’m interested by :

May you send me a quote for these products please ?

I live in New Caledonia (Pacific Island) and we can receive DHL delivery.

Thank you for your help.

Regards.’

To answer above questions or similar questions from other new clients:

Products without prices on the website don’t mean they are out of stock. For these products, users need to contact us and Dolphin team will arrange one special sales and support engineer who will give hardware details, software details, technique support details to all new clients.

Dolphin team will offer the best quote for the most suitable data recovery solution.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

Dolphin Data Lab keeps working hard to improve existing data recovery hardware and software by adding new data recovery solutions and features. Some new data recovery tools and adapters are also added.

The following is a list of Dolphin major data recovery tools and features and users can download and view:

Dolphin-Latest-Data-Recovery-Tools-and-Features-2024_20240127101329.pdf

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

At this Christmas Season, Dolphin team are sending all the best wishes to Dolphin users and their families. Merry Christmas!

Within 2023, Dolphin team have helped Dolphin users fix over 5300 data recovery cases by remote support and many Dolphin users have also fixed more cases by themselves!

Congratulations to All Dolphin Users for your data recovery success!

Dolphin team are adding more new data recovery solutions and latest DR techs to the existing data recovery tools and new software upgrade will be available soon in the user-only forum!

At this Christmas Season, Dolphin team wish all the best and greater success to all Dolphin users in the coming new year 2024!

You can tell us what data recovery tools, solutions you want and Dolphin team will prepare the best Christmas quote for you!

Find out all data recovery tools and solutions Dolphin team have here

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

Toshiba Desktop HDD DT01ACA100 head damage is one common failure for this Toshiba-Hitachi hard drive.

In many of above cases, users can hear head clicking noises or sometimes if no clicking noises when users try to access to data area, users get regular bad sectors from the logical scan result. For full data recovery, it is necessary to open the hard drive in clean room environment and swap the heads.

To find one donor hdd, users need to check the model number and PCB number and make sure the head number is the same. Some good drives may have less heads than they are supposed to have.

After head swap, users get the patient hdd ready, backup important firmware modules such as the PSHT, etc by DFL-Hitachi HDD repair tool and set up head map within DFL-DDP data recovery software and image good heads first and then weak heads and finally extract lost data from the image file, VHD(X) or target drive.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

Case study name: WD20JDRW-11C7VS0 810082 USB undetected hdd firmware repair and data recovery steps

Patient HDD ID

Model number-WD20JDRW-11C7VS0
Capacity: 2TB
PCB: 2060-810082

Failure symptoms:

Undetected, spin up and down, data area was not accessed

HDD Firmware repair tools and data recovery tools required:

DFL-WD HDD firmware repair tool
DFL-DDP data recovery equipment

HDD firmware repair and data recovery steps:

01: Convert the USB PCB to SATA interface;
02: Backup the original rom and disable 411;
03: Backup important firmware modules, specially module 190;
04: Use the latest DFL-DDP to repair the module 190 to get one new T2data file;
05:  …
06: After above step, the patient hdd was detected properly and the spin up and down issue was fixed as well;
07: Enter DFL-DDP data recovery software and set up one new disk image project;
08: Set T2data auto loading to RAM;
09; Refresh data area and the data area was accessible.

Full case study is available within the Dolphin user-only forum here

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

Dolphin Data Lab offers a wide range of hdd repair tools and data recovery tools to users worldwide, among all of them, DFL-SRP USB3.0 all-in-one data recovery equipment and DFL All-in-one data recovery adapter plus have been selected most.

The combination of DFL-SRP USB3.0 all-in-one data recovery equipment and DFL All-in-one data recovery adapter plus makes it possible to recover lost data from both 2.5″ and 3.5″ SATA hard drives, IDE hard drives, M.2 SATA SSD, M.2 NVME SSD, U.2 NVME SSD, external portable hard drives, USB flash drives, etc.

With above combination of data recovery tools, users can run disk image, file extraction, common firmware repair, special firmware module test, edit, repair, rom edit and repair, weak hdd head repair, head map set up for imaging good heads first and then image weak heads, edit SN number, model number, reset smart, remove password(forget password and cannot view data), etc.

Connecting SATA and IDE hard drives directly for firmware repair and data recovery by DFL-SRP USB3.0 all-in-one data recovery equipment:

DFL-SRP-USB3.0-Data-Recovery-Equipment-3

Connecting U.2 SSD by DFL All-in-one Data Recovery Adapter Plus to DFL-SRP SATA HDD data recovery equipment:

Connecting M.2 SATA SSD or M.2 NVME SSD(either B key or B&M Key) by DFL All-in-one Data Recovery Adapter Plus to DFL-SRP SATA HDD data recovery equipment:

Connecting external portable hard drives by DFL All-in-one Data Recovery Adapter Plus to DFL-SRP SATA HDD data recovery equipment:

Connecting USB flash drives by DFL All-in-one Data Recovery Adapter Plus to DFL-SRP SATA HDD data recovery equipment:

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

“Greetings,
I’m looking into expanding my computer repair company with a data recovery service in US. I usually work with HDDs, Sata SSDs, PCIe SSD* (M.2 NVMe…), RAID systems, maybe even SAS or flash drives.
What products, hardware and software, would you recommend and what kind of recovery cases would it work with? I would like to purchase a package deal of sorts with everything needed to start data recovery service. I would be also interested if you offer some online training.
Thanks for the reply in advance.

All the best,
Alex ”

This is one new client from US who is one computer repair engineer and wish to use Dolphin data recovery hardware tools to start data recovery service.

To recover lost data from HDDs, Sata SSDs, PCIe SSD* (M.2 NVMe…), RAID systems, maybe even SAS or flash drives, users are suggested to get the following data recovery tools:

DFL-SRP USB3.0 Data Recovery Equipment
DFL all-in-one Data Recovery Adapter Plus
Head and Platter Swap and Clean Suite
Dolphin Data Recovery Assistant Pro.

Users get not only above world’s top data recovery tools, users get the best data recovery technique support by email, forum, skype, remote support, etc. Users get also one unique data recovery training u-disk containing many free data recovery training materials such as data recovery case study videos, pdfs, etc.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

Dolphin Data Lab has been upgrading all the hdd repair tools and data recovery tools all the time and all Dolphin users keep getting new hdd repair and data recovery solutions.

Users get the latest software upgrade from Dolphin user-only forum here.

In order to recover lost data from the new hard drives or new data recovery cases, users are suggested to upgrade to the latest software V2.4 with the following detailed versions:

DFL-DDP V2.4 20230915
DFL Seagate hdd repair V4.3 20230921
DFL WD hdd repair V3.0 20230915
DFL Hitachi/IBM hdd repair V1.4 20230915
DFL Toshiba/Fujitsu hdd repair V1.6 20230915
DFL Samsung hdd repair V2.0 20230915

How to Check If you are using the latest DFL data recovery tools:

 

This is one very successful data recovery case study of Seagate Rosewood hard drive with firmware failure for one DFL user in Peru.

Boot 0x80M
Tech Unlock Handshake: 0x1FFBD19D
Reply:
QB
Rst 0x80M

T:0x0000 0x0270A57E
Srv DETCR init 0x0000

FTU

(P) SATA Reset

RAW OFF

PASS
(DOS Table) Worst Count: 00000C3A At SU: 0000577F NT: 00000000 OT: 00000034
(MC POR Duration): 0000000134

Intel 6G->3G

Send Status: COMRESET seen

CSpd= 3Gbps

Update Mask – 0000000010A54410 – 00000008 – 00

Update Mask – 0000000010A54418 – 00000008 – 00

Starting LBA of RW Request=000214A2B1 Length=00000990

ProcessRWError -Read- at LBA 000214A90F Sense Code=43110081

Common path start quit now
ProcessRC: 00000000,00000000
SkipLen: 00000000
ReadContinuous: 0214A779,00000330
UnrecovSectorCount:0056,0324
NumUDEs: 00000056,0000007A,00000324
Passed: 00000080,00000146,000002DE
Out:

PrgF

LED:0x000000BD FAddr:0x0000780F
LED:0x000000BD FAddr:0x0000780F
LED:0x000000BD FAddr:0x0000780F

Users can watch the video here on how to fix above firmware repair and data recovery case.

Firmware repair and data recovery tools used within this case:

DFL-SRP Seagate HDD Repair Tool
DFL-DDP Data Recovery Tool

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab