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We are in the process of setting up a Data Recovery Lab and implementing Enterprise and Individual Storage Solutions, for one of our client.

We would like to request a comprehensive quote, equipment list, timeline, and details on training for the same. The scope of the lab will focus on data recovery from various types of media and systems, covering both Enterprise Data Solutions and Individual Storage Solutions as outlined below:

Enterprise Data Solutions:

RAID (Redundant Array of Independent Disks): Advanced RAID array management and recovery
SAN (Storage Area Network): Setup, management, and data recovery
NAS (Network Attached Storage): Configuration, protection, and data recovery
Servers: Physical and virtual server recovery and optimization
Virtualization: Recovery in virtual environments (VMware, Hyper-V, etc.)
Database Recovery: Recovering lost or corrupted data from databases like SQL
Tape Storage: Data recovery from backup tapes

Individual Storage Solutions:

Hard Disk Drive (HDD): Recovery from internal/external HDDs
Solid State Drive (SSD): Recovery from SSDs
Desktops and Laptops: Data recovery across various desktop and laptop models
External Drives: Recovery from external hard drives
Mobile Devices: Data recovery from smartphones and tablets
Flash/USB/SD Cards: Recovery from USB drives, SD cards, and other flash storage
Encrypted Drives: Specialized recovery from encrypted storage devices

To assist us with this project, we kindly request the following information:

Equipment List: A detailed list of all hardware and software required for setting up the Data Recovery Lab that supports both Enterprise and Individual storage recovery. This should include workstations, data recovery tools, RAID/SAN/NAS systems, recovery platforms for laptops, desktops, mobile devices, encrypted drives, and external media.
Training: Information on available training programs, including content, duration, and cost. Training should cover data recovery for both Enterprise Solutions and Individual Storage (RAID, SAN, NAS, server, virtualization, encrypted drives, SSD, HDD, mobile devices, and more).
Timeline: A clear timeline for the delivery, installation, and setup of the lab, including when training can commence and how long it will take to complete.
Quotation: A complete quote covering all necessary equipment, software, training, and any maintenance or ongoing support costs for the Data Recovery Lab, Enterprise Data Solutions, and Individual Storage Solutions.

We are eager to move forward with this project and would appreciate receiving the requested information asap.

Please let me know if you require any additional details or clarification.

Thank you for your time and attention.

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To answer this client:

This is complete data recovery solution from different data storage medias.

As for data recovery equipment, the following are recommended:

DFL-SRP Portable data recovery equipment
DFL all-in-one data recovery adapter
DFL USB-SATA adapter
HDD Head and Platter Swap and clean suite
HDD Head replacement tools
Dolphin all-in-one DVR data recovery software
Surface Pro data recovery adapter
DFL SAS to SATA adapter
Data Recovery Remote Support service
Data Recovery Training U-disk

Dear Sir,

I have an external WD Passport 1TB and I have lost the password. I would like to know if you provide a professional service for password recovery or if you can help me to access the data on my hard drive.

Thank you,
Rabih
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To answer this client:

For single hdd repair and data recovery case, Dolphin data recovery tools are not recommeneded but users can send the patient drive to the local data recovery service center with Dolphin data recovery tools.

For external WD Passport 1TB, if users forget password and wish to remove the password and access the data, users need to convert the USB to SATA interface and then connect the patient drive to DFL-WD hdd firmware repair tool, sometimes users need to short connect tv9 and tv10 to enter the WD firmware repair software and then access the firmware area to edit firmware modules to remove the password.

Hi guys. Just enquiring about data recovery software and tools. I would like to start a data recovery business. Can you please quote which tools you recommend also training? For shipping it’s going to Australia postcode 0800.

Thank you so much!

To answer this client:
Users from Australia can buy data recovery tools or get data recovery training course from Dolphin reseller in Australia below:

Dolphin Data Recovery (Australia)

Contact: Philip Hurst
Email: sales@drtools.com.au
Tel.:+61 2 9984 8769
Website: http://www.drtools.com.au

Hi!

Hope you’re having a good day,

We are interested in buying the hdd repair tools and software.

Please guide us on if one set of tools are required for all brands or there are different tools for WD, Seagate and HItachi for 3.5 Inch and SSDs.

Furthermore, How can we purchase the repair program including the frameworks of the drives.

Lastly, could you please add in the prices for all the components.

We would like to set up training for this software too so please guide us on how we can do so.

We will be eagerly waiting for a response.

>

To answer this new client: What Data Recovery Tools to Buy

Need to confirm these tools are used only for hdd repair or both hdd repair and data recovery?

The best hard drive ROM chip readers are to save users’ time on soldering work, support new hard drive ROM chips’ read and write and protect the data drives’ PCB. Some improper or wrong soldering work may damage the chip or circuit and finally the PCB got dead.

Not all drives support hard drive rom chip direct read and write by pin connection without any soldering work but most drives do.

Dolphin hard drive rom readers contain both pin reader and chip socket reader:

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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RECOV Servo Op=0095 Resp=0005

SIM FileFD=FC37D103 ErrorCode=43160080 DiscLBA=0000000000009D9C Duration=000006C3 ms
RECOV Servo Op=0195 Resp=0005
RECOV Servo Op=0095 Resp=0005

SIM FileFD=FC37E104 ErrorCode=43160080 DiscLBA=0000000000009DCC Duration=000005FF ms
RECOV Servo Op=0195 Resp=0005
RECOV Servo Op=0095 Resp=0005

SIM FileFD=FC37B101 ErrorCode=43160080 DiscLBA=0000000000009D3A Duration=000007C8 ms
RECOV Servo Op=0195 Resp=0005
M11 CheopsLiteA SATA 2.0 RAP30.8.2 SMR 2MB Flash 150 zn zoneds
Product FamilyId: 72, MemberId: 01
HDA SN: WCK0MT1K, RPM: 5527, Wedges: 178, Heads: 8, OrigHeads: A, ActiveHdMap: 00FF, Lbas: 00003ADABD42, PreampType: 84 30
Bits/Symbol: C, Symbols/UserSector: CB6, Symbols/SystemSector: CB5
PCBA SN: 0000E735FUZK, Controller: CHEOPSLITE_1_0_SATA(1410), Channel: Unknown, PowerAsic: Unknown Rev 00, BufferBytes: 8000000
SF ID: EF 60, SF Part Size: 800, Flash Used: 800
Package Version: M1A1804D6.SDMA.MD0004., Package P/N: ———, Package Global ID: 00480560,
Package Build Date: 12/27/2016, Package Build Time: 23:14:40, Package CFW Version: M1A1804D6.SDMA.MD0004.01174104.00480560.,
Package SFW1 Version: D604, Package SFW2 Version: —-, Package SFW3 Version: —-, Package SFW4 Version: —-
Controller FW Rev: 12272314, CustomerRel: 0001, Changelist: 01174104, ProdType: M1A1804.SDMAQC, Date: 12/27/2016, Time: 231440, UserId: 00480560
Servo FW Rev: D604
TCG IV Version: 30.05
Package BPN: 8
RAP FW Implementation Key: 1E, Format Rev: 0206, Contents Rev: 2B 03 13 00
Active BFW Container: 1
4K Sys Area: 1
Features:
– IOEDC enabled
– IOECC enabled
– DERP enabled v. 6.0.00.0000000000000001
– LTTC-UDR2 disabled
– SuperParity 4.1 enabled
– Humidity Sensor disabled
– Media Cache Partition enabled
– Media Cache enabled
– Low Current Spin Up Normal
– Ready Sequence Optimization disabled
– Torn Write Protection enabled
– Zone Remap disabled
– AGB enabled
– SubRelease:0
– Critical Event Log v. 1
– FAFH 40.11 disabled
– EWP:0
– DRAM Mirror:0^z
ASCII Diag mode

F3 T>i4,1,22

RECOV Servo Op=01A5 Resp=0005
F3 T>^z
ASCII Diag mode

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Reassigned Sectors List Enabled
Entries: 0000, Alts: 0000, Removed: 0000,
Pending: 0000, Host Pending: 0000, Max RSL Size: 00008400 Idx LBA PBA LLLCHS of LBA Wdg PLPCHS of PBA SFI Hours Msecs Status BBM Mask

F3 T>m0,6,3,,,,,22

RECOV Servo Op=0095 Resp=0005

SIM FileFD=FC375035 ErrorCode=43160080 DiscLBA=000000000000B511 Duration=00000693 ms
RECOV Servo Op=0195 Resp=0005

SIM FileFD=FC375035 ErrorCode=43160080 DiscLBA=0000000000022A3C Duration=00000953 ms
RECOV Servo Op=0095 Resp=0005

SIM FileFD=FC36D01D ErrorCode=43160080 DiscLBA=000000000000A424 Duration=000006E4 ms
RECOV Servo Op=0195 Resp=0005

SIM FileFD=FC36D01D ErrorCode=43160080 DiscLBA=000000000002194F Duration=00000964 ms
DiagError 0000500EProcess Defect List Error
R/W Sense 00000002, R/W Error 041C0087, List Offset 00000000, List Index FFFFFFE8, File Error 00000000

F3 T>^a
Prod Desc: M11 CheopsLiteA SATA 2.0 RAP30.8.2 SMR 2MB Flash 150 zn zonedservo 5400RPM
Package Version: M1A1804D6.SDMA.MD0004.
Serial #: WCK0MT1K
Changelist: 01174104
Model #: ST4000LM024-2AN17V
ID: 101
Servo FW Rev: D604
Heads: 8
PCBA SN: 0000E735FUZK
Default factory config: SD&D
Active config: SD&D

TotalHostWrites 00000000

NumberOfSegWrites 0000

TotalHPCBROs 00000000

TotalBWOs 00000000

MCMTWrites 00000000

Idle1Count 0000

MCSegmentUsed 0000

For above patient ST4000LM024 HDD data recovery, users need to open the patient HDD in clean room, find donor heads and swap the heads with proper hdd head replacement tools to continue.

There are many new hard drives using new mini bios chips on the PCB containing the rom modules and hex data. Some PCBs have one mini bios chip and some PCBs have two mini bios chips: rom chip 0 and rom chip 1.

Mini rom chip size: 4mm x 3mm and 3mm x 2mm
HDD Mini ROM Chip Reader Pro. 4-3
HDD Mini ROM Chip Reader Pro. 3-2

If the pcbs have two mini bios chips, users need to read the rom one by one and name them as rom 0.bin and rom 1.bin and when users are going to write rom, users need to write rom0.bin to rom 0 chip and write rom 1.bin to rom chip 1.

These new drives are mainly Seagate new drives, Seagate helium drives, WD hitachi helium drives and also some other new drives too.

To read and write the rom contents, users need to use the latest Mini ROM Chip Reader here.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

Example models of WD PCB 810082 SMR HDDs:

WD20JDRW-11C7VS0, 810082-000
WD20JDRW-11C7VS1, 810082-000

HDD Family: FBLite2

Please note WD PCB 810082 HDDs are SMR drives with module 190 and users can select the following tools which are helpful for firmware repair and data recovery.

WD PCB 810082 HDD Firmware Repair Tool: DFL WD HDD Firmware Repair Tool
Users can repair WD HDD firmware module damage, reset smart, remove password, edit HDD ID, etc.

WD PCB 810082 HDD Data Recovery Tool: DFL DDP Data Recovery Equipment
Users can repair module 190, auto load T2data, image WD HDDs with weak heads, bad sectors, common firmware failures, can extract lost partitions, folders, files, etc;

WD PCB 810082 SMR HDD Head Replacement Tool

WD 810082 USB-SATA Adapter Smart

G3 WD SMR HDD 810082 USB-SATA Data Recovery Adapter Pro.

 

Chip-on HDD Flash Programmer Smart/HDD ROM Chip Pin Reader
Users don’t need to solder ROM chips off and read rom chip directly, super easy for WD SMR HDD ROM read and write

Example models of WD PCB 810030 810033 810035 810067 SMR HDDs:

WD50NPZZ-00A9JT0, 810030-001
WD50NDZM-11BCXS1, 810033-001
WD40NDZM-11BCXS1, 810033-001
WD40NDZM-59A8KS1, 810033-001
WD40NMZM-59A8XS1, 810033-001
WD50NMZM-59A8XS1, 810033-001

WD50NDZW-11A8JS1, 810035-000
WD50NMZW-59BCBS0, 810035-000
WD40NMZW-59BCBS0, 810035-000
WD40NDZW-11BCVS0, 810035-000
WD40NDZW-11BCVS1, 810035-000
WD50NDZW-11BCSS0, 810035-000
WD40NDZW-11BCSS0, 810035-000
WD40NDZW-11BCSS1, 810035-000
WD50NDZW-11BCSS1, 810035-000

WD40NMZW-11BGRS1, 810067-000
WD50NDZW-11BHVS1, 810067-000
WD50NDZW-11BGSS1, 810067-000
WD50NMZW-11BGRS1, 810067-000
WD40NDZW-11BHVS1, 810067-000

HDD Family: Spyglass III

Please note WD PCB 810030 810033 810035 810067 HDDs are SMR drives with module 190 and users can select the following tools which are helpful for firmware repair and data recovery.

WD HDD Firmware Unlock SATA PCB for PCB 810030 810033 810035 810067 

WD PCB 810030 810033 810035 810067 HDD Firmware Repair Tool: DFL WD HDD Firmware Repair Tool
Users can repair WD HDD firmware module damage, reset smart, remove password, edit HDD ID, etc.

WD PCB 810030 810033 810035 810067 HDD Data Recovery Tool: DFL DDP Data Recovery Equipment
Users can repair module 190, auto load T2data, image WD HDDs with weak heads, bad sectors, common firmware failures, can extract lost partitions, folders, files, etc;

WD PCB 810030 810033 810035 810067 SMR HDD Head Replacement Tool

WD 810033 USB-SATA Adapter Smart

WD 810035 USB-SATA Adapter Smart

WD 810067 USB-SATA Adapter Smart

G3 WD SMR HDD 810033 USB-SATA Data Recovery Adapter Pro.

G3 WD SMR HDD 810035 USB-SATA Data Recovery Adapter Pro.

G3 WD SMR HDD 810067 USB-SATA Data Recovery Adapter Pro.

 

Chip-on HDD Flash Programmer Smart/HDD ROM Chip Pin Reader
Users don’t need to solder ROM chips off and read rom chip directly, super easy for WD SMR HDD ROM read and write

Example models of WD PCB 800077 SMR HDDs:

WD20EFAX-68FB5N0 2060-800077-003 REV P1
WD20EZAZ-00GGJB0 2060-800077-003 REV P1
WD60EDAZ-11BMZB0 2060-800077-003 REV P1
WD60EMAZ-51TKPB0 2060-800077-003 REV P1
WD60EZAZ-00ZGHB0 2060-800077-003 REV P2
WD60EFAX-68SHWN0 2060-800077-003 REV P1

HDD Family: CARMEL

Please note WD PCB 800077 HDDs are SMR drives with module 190 and users can select the following tools which are helpful for firmware repair and data recovery.

WD HDD Compatible Firmware Unlock SATA PCB: 800077
WD 2060-800077 HDD Firmware Unlock PCB

WD PCB 800077 HDD Firmware Repair Tool: DFL WD HDD Firmware Repair Tool
Users can repair WD HDD firmware module damage, reset smart, remove password, edit HDD ID, etc.

WD PCB 800077 HDD Data Recovery Tool: DFL DDP Data Recovery Equipment
Users can repair module 190, auto load T2data, image WD HDDs with weak heads, bad sectors, common firmware failures, can extract lost partitions, folders, files, etc;

WD PCB 800077 SMR HDD Head Replacement Tool

Chip-on HDD Flash Programmer Smart/HDD ROM Chip Pin Reader
Users don’t need to solder ROM chips off and read rom chip directly, super easy for WD SMR HDD ROM read and write