More and more data recovery engineers worldwide have come to Chengdu and visit Dolphin head office for advanced data recovery training. It’s just in June 25-29, data recovery engineers from USA and Canada had taken the advanced training courses and got the certificate of excellence in data recovery field from Dolphin Data Lab. Read more

This is another successful western digital hdd data recovery case by Dolphin remote support system for Dolphin user in Peru. Hard drive model number: WD10EZEX-60ZF5A0; Capacity: 1 TB; Head number: 2 heads; PCB: 1824.

Symptom: clicking, spin up and down; Data area blocked. Read more

To recover lost data from western digital hard drives, it is common the patient hard drive ID information couldn’t be properly detected and in some cases, when users connect the patient hard drives to firmware repair tools, users get wrong model and wrong SN, such as WDC ROM Model-PINCLITE, WDC-ROM SN# XYZ.

If users don’t fix above firmware failure, users cannot access to the data area. Read more

This is one common and easy to fix data recovery case study for Dolphin users with DFL WD HDD firmware repair tools. HDD ID: WD20EZRZ-00Z5HB0; SN: WD-WCC4M0AYXCXY, Capacity: 2TB.

This case study was fixed by Dolphin remote support engineer for one Dolphin user from Argentina. Read more

Dolphin Data Lab has successfully completed one SSD data recovery case for one China local user by DFL-DDP data recovery tool. The SSD ID: Gloway STK512G S3-S7 Read more

To recover lost data from USB flash drives, SD, CF cards or Portable hard drives with USBC sector error is very common data recovery case and many tools in the market cannot handle it properly.

USBC error is usually caused by unexpected power loss or abnormal driver behaviors and wrong data is written to the storage medias. Please note it is not virus, just wrong data written. Read more