This is one typical western digital hard drive firmware repair and data recovery case study.
Patient HDD iD:
WD20NMVW-11W68S0
PCB: 2060-771823, originally 2060-771801
Family: SHREK
SPT:1437
Head number: 8
Failure symptoms:
Undetected, SED
HDD Repair tools and Data recovery tools required in this case study:
DFL-WD hdd repair tool
DFL-DDP data recovery tool
HDD Repair and Data Recovery Steps:
01: Enter DFL-WD firmware repair software by kernel mode;
02: Backup Rom and disable 02;
03: Restart firmware and re-enter the program;
04: Fix slow issue by ABA;
05: Test firmware modules and key modules are all good;
06: Open DFL-DDP data recovery software, one click to decrypt the data;
07: Set up one file extraction project, and all the lost folders and files were listed and available for data recovery.
Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab
This is one common email from DFL new clients in India who are requesting suggestions for buying DFL data recovery hardware and software.
“Hello DFL Team,
We would like to express our interest in data recovery solutions you are providing and want to have your suggestions for buying the hardware and software.
We are having valid PAN and IEC code which is required by DFL for India based clients.
Currently, we are having no/very less knowledge of the DFL’s software and hardware and would like to have a session to understand the same. We would like to recover HDDs (Multiple OEMs) , NVMe M.2 (multiple OEMs – M Key, M+B Key, M+B SATA), SSD, USB Flash, U.2 NVMe.
Hoping to get a revert very soon. Thanks!”
To answer this client and similar clients from India:
Data recovery knowledge is very important to start a data recovery business quickly and professionally, without proper knowledge, never try to operate on the clients’ data drives to avoid permanent data loss.
If users start a data recovery business with Dolphin DFL data recovery hardware and software, users get valuable data recovery training u-disk, many data recovery video case studies, the most important is the remote technique support. With remote support, users can see how Dolphin engineers fix the real cases one by one and users can follow engineers’ instructions and learn to fix the cases by themselves.
Users can check here on what data recovery tools to buy to start a data recovery business.
Users can watch the videos here on how to use DFL data recovery hardware tools to fix real data recovery cases.
Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab
Dolphin Data Lab has upgraded the popular CCTV DVR data recovery tool-Dolphin DVR for many times and many new international CCTV DVR brands have been added and many new video clip recovery algorithms have been improved for better efficiency and higher success rate.
Users can download the latest CCTV DVR data recovery software here.
With the latest Dolphin DVR data recovery software, users can simply recover deleted/lost CCTV DVR video clips as below:
01: Manually select the CCTV DVR hard drive or sd card or image file of the dvr device;
02: Manually select or automatically detect the CCTV DVR brand;
03: Select fast or deep recovery mode to set up the dvr recovery project.
Users can stop the DVR recovery and continue the recovery and load the existing recovery project at any time, can use the digital forensic features: write blocker, realtime checksum, printable logs, etc.
Please note: CCTV DVR data recovery software is just one of the four software modules of Dolphin DVR. Dolphin DVR contains: CCTV DVR data recovery software, Digital Camera video recovery software, Video recorder data recovery software and Video repair software.
Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab
Please be kindly informed that Dolphin Data Lab Headquarter will be closed for Chinese National Day and Middle Autumn festival from September 28 to October 6th. Our office will re-open for business on Saturday, October 7th 2023. (October 7th, October 8th have been designated as our official workdays this year to offset eight consecutive days of holiday)
During the holiday period, we will continue to check and answer emails but orders of Dolphin hdd repair tools and data recovery tools will be arranged to ship after the holiday period. Remote technical support service will not be available during this time either.
For more information about Dolphin Data Lab’s products and services, please email to sales@dolphindatalab.com or add Dolphin skype ID: dolphin.data.lab
Happy Birthday China! Happy Middle Autumn Festival!
Dolphin Data Lab Overseas Team
Dolphin Data Lab has been upgrading all the hdd repair tools and data recovery tools all the time and all Dolphin users keep getting new hdd repair and data recovery solutions.
Users get the latest software upgrade from Dolphin user-only forum here.
In order to recover lost data from the new hard drives or new data recovery cases, users are suggested to upgrade to the latest software V2.4 with the following detailed versions:
DFL-DDP V2.4 20230915
DFL Seagate hdd repair V4.3 20230921
DFL WD hdd repair V3.0 20230915
DFL Hitachi/IBM hdd repair V1.4 20230915
DFL Toshiba/Fujitsu hdd repair V1.6 20230915
DFL Samsung hdd repair V2.0 20230915
How to Check If you are using the latest DFL data recovery tools:
This is one successful data recovery case study of Seagate undetected ST1000LM035 for one DFL user from India.
Boot?0x80M
TCC:001F
Rst?0x80M
T:0x0016 0x00108144
FTU
TCC:001F:0025 EMCDataErr:00000019
PrgF
(P)?SATA?Reset
RAW?OFF
?PASS
?EDAC?Value?=?00000000FFFFF111
?EDAC?Value?=?00000000FFFFF111
?EDAC?Value?=?00000000FFFFF111
?EDAC?Value?=?00000000FFFFF111
?SIM?FileFD=FC3B3348?ErrorCode=44090082?DiscLBA=0000000000006498?Duration=00000820?ms
?EDAC?Value?=?00000000FFFFF111
?EDAC?Value?=?00000000FFFFF111
?EDAC?Value?=?00000000FFFFF111
?EDAC?Value?=?00000000FFFFF111
?SIM?FileFD=FC3B3348?ErrorCode=44090082?DiscLBA=0000000000013E98?Duration=00000821?ms
MCMT table is corrupted
6Gb?Max?Speed?lowered?to?3Gb?for?Intel?bug
Send?Status:?COMRESET?seen
CSpd=?3Gbps
FIS34?
DOS:0 Scan Unit^z
ASCII Diag mode
F3 T>^l
Diagnostic Port Locked
^z
ASCII Diag mode
F3 T>^t
ESLIP mode
TCC:0020:0027 EMCDataErr:00000019
F3 T>i4,1,22
F3 T>m0,6,3,,,,,22
Max Wr Retries = 08, Max Rd Retries = 32, Max Iterations = FF, Max Certify Rewrite Retries = 14E8
Ev LBA/Soft XferLen Zn Trk Hd Sct Wdg PBA ErrCode
>>>>> MediaCacheEndPBA = 0EE82D77
>>>>> FirstSpareMediaCachePBA = 0EE846E5
>>>>> RWMediaCachePartitionEndPBA = 0EEA4294
(DOS) File Save Pass
PrgF
MCInitialize: Start: Host VBM Size (Bytes): 00000210 Metadata VBM Size (Bytes): MC Segments: 000046A1 Starting LBA 00748A4818, Count 01CF8718
FAIL Servo Op=00A5 Resp=0007
00A5 1208 0000 7FFF 7FFF 7FFF 001C 144E 3B3E 0000 03E8 3E00 FFFF 0D20 0000 0000 0000 003C 0000 0000 0000 ABD0 442C A037 0002 7008 0000 0000 0000 0000 0000 0000
ResponseFrame 0010 0010 FFFF FEB9 0008 0000 0000 0000 1051 1A80 EE40 3A00 0D00 4A2A 1373 006A EE03 4A8B ED81 4A18 EE34 1A0A EE81 0A81 ED95 1A00 0000 0000 0000 0000 0000 0000 FFFF Loop=2443
FAIL Servo Op=00A5 Resp=0007
00A5 1208 0000 7FFF 7FFF 7FFF 001C 144E 3B3E 0000 8000 3E00 FFFF 0D20 0000 0000 0000 003C 0000 0000 0000 ABD0 442C A037 0002 7008 0000 0000 0000 0000 0000 0000
ResponseFrame 0010 0010 FFFF FEC1 EE61 3A01 ED91 4A18 EE61 1A80 EE40 3A00 0D00 4A2A 1373 006A EE03 4A8B ED81 4A18 EE34 1A0A EE81 0A81 ED95 1A00 0000 0000 0000 0000 0000 0000 FFFF Loop=2443
FAIL Servo Op=00A5 Resp=0007
00A5 1208 0000 7FFF 7FFF 7FFF 001C 144E 3B3E 0000 8000 3E00 FFFF 0D20 0000 0000 0000 003C 0000 0000 0000 ABD0 442C A037 0002 7008 0000 0000 0000 0000 0000 0000
ResponseFrame 0010 0010 FFFF FEBB EE61 3A01 ED91 4A18 EE61 1A80 EE40 3A00 0D00 4A2A 1373 006A EE03 4A8B ED81 4A18 EE34 1A0A EE81 0A81 ED95 1A00 0000 0000 0000 0000 0000 0000 FFFF Loop=2443
FAIL Servo Op=00A5 Resp=0007
00A5 1208 0000 7FFF 7FFF 7FFF 001C 144E 3B3E 0000 8000 3E00 FFFF 0D20 0000 0000 0000 003C 0000 0000 0000 ABD0 442C A037 0002 7008 0000 0000 0000 0000 0000 0000
ResponseFrame 0010 0010 FFFF FECD EE61 3A01 ED91 4A18 EE61 1A80 EE40 3A00 0D00 4A2A 1373 006A EE03 4A8B ED81 4A18 EE34 1A0A EE81 0A81 ED95 1A00 0000 0000 0000 0000 0000 0000 FFFF Loop=2443
RECOV Servo Op=00A5 Resp=0005
TCC:0022:002C EMCDataErr:00000013
ClearMC: Completed, Last LBA 007659CF30
ClearMSP:007656A178
MCInitialize: MC Cleared
MCInitialize: MCMTBufferPtr->Header.MCMTHeader.MediaCacheDiscStateFlags = 0000000A
MCInitialize: MCMTBufferPtr->Header.MCMTHeader.MCStateFlagsDisc = 00000001
MCInitialize: MCStateFlags = 00000001
[MCMTW_DSW] Secondary – 00000000
[MCMTW_DSW] Primary – 00000000
MCInitialize: Init complete:
PrgF
Zero out MBR and DataStore: Writing LBAs 000074706DB0 to 0000747B05D7
v{0008}q
RECOV Servo Op=01A5 Resp=0005
FAIL Servo Op=01A5 Resp=0007
01A5 6D17 0006 7FFF 7FFF 7FFF 001B 0669 2023 0000 8000 2300 FFFF 0DD0 0000 0000 0000 003C 0000 0000 0000 7950 60E3 A037 0002 7007 0000 0000 0000 0000 0000 0000
ResponseFrame 0010 0010 0000 00FF F55F F45F 075F 0F5E EE5E F25F 0B5E 105E 0C00 F25E 14BD 0064 F95E 015E 045E FD5D F45E F65E 1A5D FE5D 0000 0000 0000 0000 0000 0000 0000 0000 FFFF Loop=2443
FAIL Servo Op=01A5 Resp=0007
01A5 6D17 0006 7FFF 7FFF 7FFF 001B 0669 2023 0000 8000 2300 FFFF 0DD0 0000 0000 0000 003C 0000 0000 0000 7950 60E3 A037 0002 7007 0000 0000 0000 0000 0000 0000
ResponseFrame 0010 0010 0000 00E5 F55F F45F 075F 0F5E EE5E F25F 0B5E 105E 0B00 F25E 14BD 005E F95E 015E 045E FD5D F45E F65E 1A5D FE5D 0000 0000 0000 0000 0000 0000 0000 0000 FFFF Loop=2443
FAIL Servo Op=01A5 Resp=0007
01A5 6D17 0006 7FFF 7FFF 7FFF 001B 0669 2023 0000 8000 2300 FFFF 0DD0 0000 0000 0000 003C 0000 0000 0000 7950 60E3 A037 0002 7007 0000 0000 0000 0000 0000 0000
ResponseFrame 0010 0010 0000 00AE F55F F45F 075F 0F5E EE5E F25F 0B5E 105E 0A00 F25E 14BD 0058 F95E 015E 045E FD5D F45E F65E 1A5D FE5D 0000 0000 0000 0000 0000 0000 0000 0000 FFFF Loop=2443
RECOV Servo Op=01A5 Resp=0005
RECOV Servo Op=01A5 Resp=0005Zero out MBR and DataStore: Fail
DiagError 00005004
User Partition Format Failed – Elapsed Time 0 mins 00 secs
R/W Sense 00000001, R/W Error 00000080, File Error 00000000
LBA 000000000000, Cyl 00004AE2 Hd 00, Phy Sec 000, Wedge 014C
HDD Firmware Repair and Data Recovery Steps:
1, Backup rom by DFL Seagate HDD Repair Tool;
2, Generate unlock rom;
3, Write unlock rom, power off and on and send unlock key within com terminal;
4, Backup important SYS files;
5, Regenerate translator by M command within com terminal but got user partition format failed;
6, Regenerate translator by ATA;
7, Initialize by ID(ATA and fix the media cache issue);
8, Set up new disk image project within DFL DDP data recovery tool.
Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab
