Please be kindly informed that Dolphin Data Lab Headquarter will be closed for National Day holiday from Monday, 1 October to Sunday, 7th October. And re-open for business on Monday, 8th October 2018.
Here are some important notes about our work arrangement during this 7 day holiday.
1. We will be on duty on Saturday, September 29 and Sunday, September 30.
2. Data recovery tool related enquiry will be answered normally throughout the holiday period.
3. HDD Head replacement tool and data recovery equipment order which are received after the September 30 5:00pm shall be processed on October 8, 2018.
4. Remote technical support service request will be processed after the holiday.
In addition, a big software update will be released after the National Day Holiday, like the long expected feature of head cut for Seagate Grenade will be added. You can keep an eye on our official website or forum.
Thank you for your attention. Also sorry for any inconvenience caused.
About China National Day Holiday
The Golden Week is the name given to this 7 day National public holiday. It is the biggest week for tourism in China, a large number of people go travelling around the country or head to abroad for travel. It is the busiest time for transportation system, also leads to a sea of people at attraction sites.
If any of you have plan for coming to China, it is better to avoid traveling during this Golden Week. If one really needs to travel at this time, try to book flight / train tickets and hotel rooms in advance.
Any question is welcome to firstname.lastname@example.org