Oppo A96 Was Accidentally Formatted

‘Dear Sir/Madam,

I hope this message finds you well.

I am contacting you regarding an issue with data loss on my mobile phone. I own an Oppo A96 that was accidentally reset (formatted), resulting in the loss of all photos and personal data. I am urgently trying to recover these files, especially some very important photos that were stored on the internal memory of the device.

I have tried using common data recovery software, but most of them require root access, which I am unable to perform as I am not familiar with the process and the phone is locked.

I would like to know if your center is able to recover data (mainly photos) from a factory-reset Android phone without root access, or if you offer a professional in-lab recovery service that could help.

Could you please provide an estimate of the cost, the expected time required for the recovery, and whether it is possible to send the device from [your city, e.g., Marrakech]?

Thank you in advance for your help. I look forward to your response.

Best regards,’

To answer above client:

Formatted phone devices have small success rate of recovery. You can check your cloud online storage to see if your photos are there?