Dolphin Data Lab has recently received many enquiries from clients worldwide, especially Brazil on how to fix the damaged drives of Hitachi HGST Z5k500 HCC545050A7 From DVR, Cable TV, etc, for example, Box dvr  Sagemcom Rstih89-500.

Many big companies are selling such kind of drives as crap at very low cost because these drives are locked and cannot be used normally in the pc at all, users cannot format, cannot do anything on the drive until users find a way to unlock it. Read more

This is one remote support case for one Indian client on a Seagate F3 drive. When the case started, the drive is busy and not detected. After Ctrl+z to enter the terminal mode, the F3 T> came up and all M commands don’t work but V40, V4 etc could be executed successfully.

The next step was very important, the engineer asked the client what happened to the drive and what the client has done to the patient drive. The engineer learned the client had done something on the P-list which was the real reason causing the failure of the hdd. Read more