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MQ02ABF050H MQ02ABD100H Toshiba SSHD data recovery cases are common in many data recovery labs worldwide.

When users receive the MQ02ABF050H MQ02ABD100H Toshiba SSHDs or similar ones, users try to access the data area but failed. If running logical scan, users may get full disk bad sectors.

To fix above Toshiba SSHD failures, users need to enter the DFL Toshiba HDD firmware repair software, menu path: Firmware Operations>Change Disk Configuration>Turn Off Flash Permanent Cache.

Next users just need to click Tech Off mode and users can run logical scan successfully and access to data area.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

This is one successful data recovery case study for one DFL user in Peru.
Patient HDD ID: ST1000LM035-1RK172 Firmware-LFM1 Family-Rosewood AF
Patient HDD failure: very slow and difficult to enter data area.

Boot?0x80M
TCC:0019
[LBA=0x00000001][LBA=0x00000001]

DSC PASS

?SIM?FileFD=FC000000?ErrorCode=43160080?DiscLBA=0000000000000001?Duration=00000103?ms[LBA=0x00004887][LBA=0x00004887]

?SIM?FileFD=FC005227?ErrorCode=43160080?DiscLBA=0000000000004887?Duration=00000045?ms
Tech Unlock Handshake: 0xC1BABDEA
Reply:
QB
Rst?0x80M
FTU
TCC:0019:0020 EMCDataErr:00000013

?SIM?FileFD=FC38314E?ErrorCode=43160080?DiscLBA=000000000000B447?Duration=00000484?ms

?SIM?FileFD=FC39B1D2?ErrorCode=43160080?DiscLBA=00000000000091DD?Duration=0000047E?ms

?SIM?FileFD=FC3981D1?ErrorCode=43160080?DiscLBA=000000000000920F?Duration=00000479?ms

DSC PASS

?SIM?FileFD=FC366301?ErrorCode=43160080?DiscLBA=000000000000B43C?Duration=00000484?ms

?SIM?FileFD=FC379132?ErrorCode=43160080?DiscLBA=000000000000A04E?Duration=00000479?ms

?SIM?FileFD=FC379132?ErrorCode=43160080?DiscLBA=000000000000A04F?Duration=00000489?ms

PrgF

?SIM?FileFD=FC3B4071?ErrorCode=43160080?DiscLBA=0000000000005EA5?Duration=00000487?ms

?SIM?FileFD=FC376115?ErrorCode=43160080?DiscLBA=000000000000B438?Duration=00000489?ms

(P)?SATA?Reset

RAW?OFF

?SIM?FileFD=FC3A217A?ErrorCode=43160080?DiscLBA=000000000000BBB3?Duration=00000489?ms

?SIM?FileFD=FC3B217B?ErrorCode=43160080?DiscLBA=000000000000BBD4?Duration=00000484?ms?PASS

?SIM?FileFD=FC37D134?ErrorCode=43160080?DiscLBA=000000000000BBD6?Duration=00000484?ms

?SIM?FileFD=FC37D134?ErrorCode=43160080?DiscLBA=000000000000BBD6?Duration=00000483?ms

?SIM?FileFD=FC3B3348?ErrorCode=43160080?DiscLBA=0000000000006498?Duration=00000487?ms

?SIM?FileFD=FC3A6068?ErrorCode=43160080?DiscLBA=000000000000C35C?Duration=00000484?ms

?SIM?FileFD=FC3A5069?ErrorCode=43160080?DiscLBA=000000000000C34C?Duration=00000489?ms

?SIM?FileFD=FC39013A?ErrorCode=43160080?DiscLBA=000000000000BBB9?Duration=00000484?ms

?SIM?FileFD=FC39013A?ErrorCode=43160080?DiscLBA=000000000000BBB9?Duration=00000484?ms

?SIM?FileFD=FC37E135?ErrorCode=43160080?DiscLBA=000000000000BBB5?Duration=00000484?ms

?SIM?FileFD=FC3B51EB?ErrorCode=43160080?DiscLBA=000000000000C755?Duration=0000047E?ms

?SIM?FileFD=FC30121E?ErrorCode=43160080?DiscLBA=000000000001B400?Duration=00000484?ms

?SIM?FileFD=FC3B7181?ErrorCode=43160080?DiscLBA=000000000000CE58?Duration=00000489?ms

?SIM?FileFD=FC3981D1?ErrorCode=43160080?DiscLBA=000000000000920F?Duration=00000484?ms

?SIM?FileFD=FC3971D0?ErrorCode=43160080?DiscLBA=0000000000008FA1?Duration=00000488?ms
[MCMT]?Primary?is?corruptted?
(POR)?Recover?Primary?MCMT?Opened?Recovered

Starting?LBA?of?RW?Request=000EF0EDB3??Length=00000001

ProcessRWError?-Read-???at?LBA?000EF0EDB3??Sense?Code=43160080
Out:?

Starting?LBA?of?RW?Request=000EF0EDB5??Length=00000001

ProcessRWError?-Read-???at?LBA?000EF0EDB5??Sense?Code=43160080
Out:?

Starting?LBA?of?RW?Request=000EF10F55??Length=00000001

ProcessRWError?-Read-???at?LBA?000EF10F55??Sense?Code=43160080
Out:?

Starting?LBA?of?RW?Request=000EF10F57??Length=00000001

ProcessRWError?-Read-???at?LBA?000EF10F57??Sense?Code=43160080
Out:?

6Gb?Max?Speed?lowered?to?3Gb?for?Intel?bug

Send?Status:?COMRESET?seen

CSpd=?3Gbps

FIS34?

?SIM?FileFD=FC38314E?ErrorCode=43160080?DiscLBA=000000000000B447?Duration=00000483?ms

?SIM?FileFD=FC38314E?ErrorCode=43160080?DiscLBA=000000000000B447?Duration=00000484?ms

?SIM?FileFD=FC399199?ErrorCode=43160080?DiscLBA=0000000000009B08?Duration=00000486?ms
IDLE1
VC0

XI2
VC1

VC2Up
IDLE2
VC0

VC1

VC2Up
XI2
TCC:001B:0021 EMCDataErr:00000013

?SIM?FileFD=FC3A91E1?ErrorCode=43160080?DiscLBA=000000000000BFF6?Duration=00000489?ms

?SIM?FileFD=FC3AA1E6?ErrorCode=43160080?DiscLBA=0000000000000666?Duration=00000489?ms

FAFH_TRIGGER_POWER_UP
IDLE2
VC0

VC1

VC2Up
ASCII Diag mode

F3 T>^Z

ASCII Diag mode

F3 T>V40

V40

XI2
TCC:001B:0026 EMCDataErr:00000013

SIM FileFD=FC36A103 ErrorCode=43160080 DiscLBA=0000000000004FE4 Duration=00000489 ms

SIM FileFD=FC36B104 ErrorCode=43160080 DiscLBA=0000000000005014 Duration=0000047E ms

SIM FileFD=FC368101 ErrorCode=43160080 DiscLBA=0000000000004F82 Duration=0000047E ms

SIM FileFD=FC362035 ErrorCode=43160080 DiscLBA=0000000000005B03 Duration=00000488 msNonresident GList 64 entries returned
Total entries available: 80
PBA Len Flags Phy Cyl Hd PhySctr SFI
8B448A 1 0 4452 0 0 AA78D
8B4491 1 0 4452 0 7 B0334
8B458A 1 0 4452 0 100 2AD25
8B468C 1 0 4453 0 67 119C3E
8B490D 1 0 4454 0 14D 9FBE6
8B4C72 1 0 4456 0 17C FC109
8C4AD0 1 0 44F5 0 95 126538
8CE45B 2 0 4555 0 0 396C3
8CE45D 1 20 4555 0 2 3B0C5
8D3307 ED 0 4586 0 1 1BB8E
8DDECF F 0 45F1 0 0 D027B
8DDEDF 4 0 45F1 0 10 DD40B
8DDEE4 31 0 45F1 0 15 E15B0
8DDF16 49 0 45F1 0 47 10A4E2
8DDF60 AF 0 45F1 0 91 146EEC
8DE010 58 0 45F1 0 141 85C34
8DFA1A 199 0 4602 0 0 14861D
8E48C5 199 0 4633 0 0 129E07
8EAAB4 199 0 4670 0 0 FD041
8F96B5 27 0 4703 0 0 A17FF
8F96DD DB 0 4703 0 28 C2427
989A28 1 0 4CA0 0 64 7EC6D
BCAAD2 1 0 5094 0 18F 58B0B
F836B4 1 0 646D 0 0 2C6C1
F897AF 2 0 64AA 0 0 3
F8B44D A 0 64BC 0 0 91B3F
F8B458 F 0 64BC 0 B 9AB55
FAA455 3 0 65F4 0 0 6E2A7
FB0A15 4 0 6634 0 0 91B3F
FB251C 3 0 6645 0 0 108C09
1505A32 1 20 9875 1 78 65BA8
157E04E 1 20 78BD 0 8A 3737D
1753B6A 1 0 8A57 0 0 BB5A9
17C0247 1 0 8E6C 0 0 CDE75
2759770 1 20 CFF3 0 116 B6467
EAC28DD 27 0 5C0BA 0 79 960B5
EAC2905 28 0 5C0BA 0 A1 F6B4
EAC29F6 2A 0 5C0BC 0 0 4BF3E
EAE78BA 1 0 F50 0 15D 7D5AE
EAE78BC 1 0 F50 0 15F 7F008
EAE7986 1 0 F51 0 72 142055
EAE7989 1 0 F51 0 75 1447DC
EAE7A5A 1 0 F51 0 146 87413
EAE7A5D 1 0 F51 0 149 89B9A
EAE7B2E 2 0 F52 0 63 1527E0
EAE7B31 1 0 F52 0 66 154F67
EAE7C02 1 0 F52 0 137 97BE0
EAE7C05 1 0 F52 0 13A 9A325
EAE7CD6 1 0 F53 0 54 162F5B
EAE7CD9 1 0 F53 0 57 1656E2
EAE7DAA 1 0 F53 0 128 A836B
EAE7DAD 1 0 F53 0 12B AAAB0
EAE7E7E 1 0 F54 0 45 A980
EAE7E81 1 0 F54 0 48 D0C5
EAE7F52 1 0 F54 0 119 B8AE6
EAE7F55 1 0 F54 0 11C BB278
EAE8026 1 0 F55 0 36 1B10B
EAE8029 1 0 F55 0 39 1D850
EAE80FA 1 0 F55 0 10A C9271
EAE80FD 1 0 F55 0 10D CB9F8
EAE81CE 1 0 F56 0 27 2B896
EAE81D1 2 0 F56 0 2A 2DFDB
EAE82A2 1 0 F56 0 FB D99FC
EAE82A5 1 0 F56 0 FE DC183
EAE8376 1 0 F57 0 18 3C021
EAE8379 1 0 F57 0 1B 3E7A8
EAE844A 1 0 F57 0 EC EA187
EAE844D 1 0 F57 0 EF EC90E
EAE851E 1 0 F58 0 9 4C7AC
EAE8521 1 0 F58 0 C 4EF33
EAF4E76 1 0 FCD 0 BE 3649E
EAF4E78 2 0 FCD 0 C0 37EF8
EAF5BA2 1 0 FD5 0 32 BAEC5
EAF5BA4 1 0 FD5 0 34 BC91F
EAF5C6E 1 0 FD5 0 FE 162747
EAF5C71 1 0 FD5 0 101 164E8C
EAF5D42 1 0 FD6 0 1B C4D6C
EAF5D45 1 0 FD6 0 1E C74B1
EAF5E16 1 0 FD6 0 EF A12A
EAF5E19 1 0 FD6 0 F2 C8B1
EAF5EEA 1 0 FD7 0 C D54F7
EAF5EED 1 0 FD7 0 F D7C3C
EAF5FBE 1 0 FD7 0 E0 1A8B5
EAF5FC1 2 0 FD7 0 E3 1D03C
EAF6092 1 0 FD7 0 1B4 C8A5D
EAF6095 1 0 FD8 0 0 E8409
EAF6166 2 0 FD8 0 D1 2B040
EAF6169 1 0 FD8 0 D4 2D7C7
EAF623A 1 0 FD8 0 1A5 D91E8
EAF623D 1 0 FD8 0 1A8 DB92D
EAF630E 1 0 FD9 0 C2 3B80D
EAF6311 2 0 FD9 0 C5 3DF52
EAF63E2 1 0 FD9 0 196 E9973
EAF63E5 1 0 FD9 0 199 EC0B8
EAF64B6 2 0 FDA 0 B3 4BF88
EAF64B9 2 0 FDA 0 B6 4E6CD
EAF658A 1 0 FDA 0 187 FA0FE
EAF658D 1 0 FDA 0 18A FC885
EAF665E 1 0 FDB 0 A4 5C713
EAF6661 1 0 FDB 0 A7 5EE58

SIM FileFD=FC362035 ErrorCode=43160080 DiscLBA=0000000000005B03 Duration=0000047D msNonresident GList 1C entries returned
Total entries available: 80
PBA Len Flags Phy Cyl Hd PhySctr SFI
EAF6732 1 0 FDB 0 178 10A879
EAF6735 1 0 FDB 0 17B 10D000
EAF6806 1 0 FDC 0 95 6CE9E
EAF6809 1 0 FDC 0 98 6F625
EFD6B7F 1 0 2C9D 1 DF DE084
F0A0E62 1 0 27EA 0 153 13C87A
F0A0E66 1 0 27EA 0 157 13FCEC
F0A0E6F 1 0 27EA 0 160 14733F
F0B43F4 1 0 28A0 0 ED A41EE
F0BDBD2 1 0 28F9 0 137 138968
F0BEB95 1 0 2902 0 1A6 12EB15
F0C1D4F 1 0 2920 0 48 AD88F
F0C2496 1 0 2924 0 BF 2C59C
F0C2721 1 0 2925 0 196 F981F
F0C43A2 1 0 2936 0 123 11AD2A
F0C67E5 1 0 294B 0 1A2 11FF97
F0C9E11 1 0 296B 0 14E 4BFA1
F0DCBD2 1 0 2A1C 0 19B 11E0A2
F0E4AEB 1 0 2A67 0 F8 B4C61
F0E4F6C 1 0 2A6A 0 5D 8B4C4
F0E4F6E 1 0 2A6A 0 5F 8CEDC
F0E62FE 1 0 2A75 0 133 120560
F0E6311 1 0 2A75 0 146 12FEF1
F0E7A30 1 0 2A83 0 8D C1F68
F0E7A32 1 0 2A83 0 8F C39C2
F0ED09E 1 0 2AB6 0 1F A2BBC
F0ED0A4 1 0 2AB6 0 25 A7A88
F0FCB72 4 0 2B49 0 97 F9D9A

F3 T>^T

ESLIP mode

IDLE2
VC0

ASCII Diag mode

HDD Repair and Data Recovery Steps:

Backup ROM;
Generate unlock ROM;
Write unlock ROM and send unlock key to unlock firmware area for firmware repair;
Backup important SYS files;
Clear g-list and smart;
Clear ng-list;
Fix media cache issue;
Regenerate translator.

HDD Repair and data recovery tools required within this case study:

DFL-WD hdd firmware repair tool
DFL-DDP hdd data recovery tool

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

G3(Generation 3) WD SMR HDD 800067 USB-SATA Data Recovery Adapter Pro. is created to make WD SMR USB HDD data recovery easier and more successful. After using this 800067 G3 adapter, users can easily work on the 800067 USB hdd by SATA interface without the SED headache.

G3 WD SMR HDD 800067 USB-SATA Data Recovery Adapter Pro. contains the following items:

01: 800067 USB to SATA connector;
02: USB Type-C Cable;
03: Software to read/write 800067 USB HDD rom and adjust SATA data signals.

Wow Features of G3 WD SMR HDD 800067 USB-SATA Data Recovery Adapter Pro.

01: Super easy to install this G3 SATA adapter to the 800067 USB PCB;
02: Independent simple software to read rom, write rom directly without using flash programmer;
03: Buffer chip used and users can use the given simple software to adjust the SATA data signals to make firmware operations, disk image and file extraction faster and make data transfer more stable, this makes it possible to bypass the capacitors removal;
04: Power stabilizator is used;
05: ESD protection is adopted.

Steps to use G3 WD SMR HDD 800067 USB-SATA Data Recovery Adapter Pro.

01: Install 800067 G3 SATA adapter;
02: Read original 800067 ROM with G3 adapter software;
03: Generate unlock rom by DFL-WD firmware repair tool;
04: Write unlock rom with G3 adapter software;
05: Disable 411 and backup firmware modules, specially module 190;
06: Test firmware modules and repair corrupted firmware modules;
07: Image patient drive or extract lost data directly.

Users can order this Super Version of WD SMR 800067 USB-SATA HDD Data Recovery Adapter here.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

This is one typical western digital hard drive firmware repair and data recovery case study.

Patient HDD iD:

WD20NMVW-11W68S0
PCB: 2060-771823, originally 2060-771801
Family: SHREK
SPT:1437
Head number: 8

Failure symptoms:

Undetected, SED

HDD Repair tools and Data recovery tools required in this case study:

DFL-WD hdd repair tool
DFL-DDP data recovery tool

HDD Repair and Data Recovery Steps:

01: Enter DFL-WD firmware repair software by kernel mode;
02: Backup Rom and disable 02;
03: Restart firmware and re-enter the program;
04: Fix slow issue by ABA;
05: Test firmware modules and key modules are all good;
06: Open DFL-DDP data recovery software, one click to decrypt the data;
07: Set up one file extraction project, and all the lost folders and files were listed and available for data recovery.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

This is one very successful data recovery case study of Seagate Rosewood hard drive with firmware failure for one DFL user in Peru.

Boot 0x80M
Tech Unlock Handshake: 0x1FFBD19D
Reply:
QB
Rst 0x80M

T:0x0000 0x0270A57E
Srv DETCR init 0x0000

FTU

(P) SATA Reset

RAW OFF

PASS
(DOS Table) Worst Count: 00000C3A At SU: 0000577F NT: 00000000 OT: 00000034
(MC POR Duration): 0000000134

Intel 6G->3G

Send Status: COMRESET seen

CSpd= 3Gbps

Update Mask – 0000000010A54410 – 00000008 – 00

Update Mask – 0000000010A54418 – 00000008 – 00

Starting LBA of RW Request=000214A2B1 Length=00000990

ProcessRWError -Read- at LBA 000214A90F Sense Code=43110081

Common path start quit now
ProcessRC: 00000000,00000000
SkipLen: 00000000
ReadContinuous: 0214A779,00000330
UnrecovSectorCount:0056,0324
NumUDEs: 00000056,0000007A,00000324
Passed: 00000080,00000146,000002DE
Out:

PrgF

LED:0x000000BD FAddr:0x0000780F
LED:0x000000BD FAddr:0x0000780F
LED:0x000000BD FAddr:0x0000780F

Users can watch the video here on how to fix above firmware repair and data recovery case.

Firmware repair and data recovery tools used within this case:

DFL-SRP Seagate HDD Repair Tool
DFL-DDP Data Recovery Tool

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

This is one data recovery case from one DFL user in Indonesia and it’s actually one Seagate physical hdd firmware repair and data recovery cases.

HDD ID:
Model : ST1000LM035-1RK172
Serial : WKP4P877
Firmware : EB01
Capacity : 281474976710655 (134217728.00GB)
Obtain failed
Sector size : 512
Heads number : Obtain failed

COM Terminal Output Messages:

Bootᅠ0x80M
TCC:002B
[LBA=0x00000001][LBA=0x00000001]
ᅠRECOVᅠServoᅠOp=06DFᅠResp=0005

DSC PASS
ᅠRECOVᅠServoᅠOp=0095ᅠResp=0005

ᅠSIMᅠFileFD=FC000000ᅠErrorCode=43160080ᅠDiscLBA=0000000000000001ᅠDuration=00000649ᅠms
ᅠRECOVᅠServoᅠOp=0195ᅠResp=0005[LBA=0x0000DA01][LBA=0x0000DA01]

ᅠSIMᅠFileFD=FC000000ᅠErrorCode=43160080ᅠDiscLBA=000000000000DA01ᅠDuration=00000048ᅠms
ᅠRECOVᅠServoᅠOp=0095ᅠResp=0005[LBA=0x00000406][LBA=0x00000406]

ᅠSIMᅠFileFD=FC00320DᅠErrorCode=43160080ᅠDiscLBA=0000000000000406ᅠDuration=00000047ᅠms
ᅠRECOVᅠServoᅠOp=0195ᅠResp=0005[LBA=0x0000DE06][LBA=0x0000DE06]

ᅠSIMᅠFileFD=FC00320DᅠErrorCode=43160080ᅠDiscLBA=000000000000DE06ᅠDuration=00000046ᅠms

SimErrorᅠ-ᅠRemainingᅠinᅠBootFW

Performᅠaᅠdoubleᅠdownloadᅠwithoutᅠaᅠpowerᅠcycle

Above hdd failure was caused by head corruption and the user swapped the heads and finally got all lost data back with DFL-DDP data recovery tool.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

Perkenalkan saya Suryanto dari Perusahaan Data Recovery di Indonesia. Alat manakah yang dapat memperbaiki Firmware pada Harddisk Seagate dan WD.

Alat Perbaikan Firmware HDD Seagate
Alat Perbaikan Firmware WD HDD

Bisakah Anda memberikan penawaran harga spesial untuk kami.

Terima kasih

When users receive Toshiba hard drive data recovery cases of head failure, users need to diagnose the hdd head failure properly and use correct data recovery solutions.

Toshiba hdd failure symptoms:

Clicking noises;
Busy;
Working slowly;
Undetected/wrongly detected.

HDD Repair tools and data recovery tools required to fix Toshiba patient drives with head failure:

DFL-Toshiba HDD firmware repair tool
DFL-DDP data recovery equipment

Data Recovery Solutions required to fix Toshiba patient drives with head failure:

01: Toshiba HDD Heads read/write test;

02: Edit head map within SA area;
03: Set auto virtual translator within disk image settings for unstable Toshiba patient hard drives;
04: Set up head map for imaging good heads first and then image weak heads;
05: Swap heads by Toshiba hdd head replacement tools within clean room.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

From this article, users can learn about the firmware repair and data recovery solutions of DFL-SRP USB3.0 all in one data recovery equipment to fix Seagate head-damaged hard drives.

Seagate HDD Head failure means the patient drive has something wrong on the hard drive read or write heads and therefore the data area could not be accessed normally.

Head failure can be weak head, single head damage, multiple heads damage or total heads damage. To fix these hdd head failure, users get the following data recovery solutions from Dolphin data recovery hardware tools:

01: Test heads within COM terminal;
02: Edit head map in the ROM;
03: Edit head map in the RAM;
04: Adjust head flying height/head working temperature;
05: Hot swap to access firmware area;
06: Head map setup for imaging good heads first and then imaging weak heads;

All above functions for fixing Seagate hdd failure are available within DFL Seagate hdd firmware repair tool.

07: Seagate head replacement tools and Seagate SLIM hdd head replacement tool for Seagate hdd head swap in clean room;

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

Dolphin Data Lab has created one unique firmware repair and data recovery solution for Western Digital slow hard drives including the WD SMR hard drives. This new function is called ‘Adjust Adaptive Parameters’.

Western Digital HDD Slow Issue types:

01: Firmware slow-users can fix the corrupted firmware modules to fix the slow issue. DFL-WD HDD Repair Tool offers one-click slow fix solutions: Common>Common Repair>Slow Fix for traditional WD hard drives and DFL-DDP data recovery tool offers easy-to-use slow fix for WD SMR hard drives: DDP>Western Digital>Change Disk Configuration>Set the sector r/w response time.

02: Physical slow-users need to use the new data recovery solution to enhance the head r/w capabilities and make the drives read/write quickly. Menu path within DFL-WD hdd repair tool: Common>Adjust Adaptive Parameters

Please note: Some WD hard drives are full of bad sectors due to head corruption and users need to swap heads to fix and get lost data back.

Users can watch the video instruction here on how to use ‘Adjust Adaptive Parameters’ for data recovery without head swap.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab