This is one interesting Seagate ST500DM002 full hdd bad sectors firmware repair case study for one DFL user from India.

HDD Failure Symptoms:

A lot of errors of Starting LBA of RW Request ProcessRWError Read;
Full disk bad sectors, no data access

HDD Repair Tools and Data Recovery Tools used to fix this firmware corruption case study:

DFL Seagate HDD Repair Tool
DFL-DDP data recovery equipment

Com terminal messages are as below:

Boot 0x10M

Spin Up[0x00000000][0x0000B67C][0x0000BA10]


Rst 0x10M

MC Internal LPC Process

Spin Up

(P) SATA Reset


Host LBA Length Disc LBA Length Start Cyl Head

Media Partition 00000000 00997BD0 00000000 00132F7A 00000000 00000000

MC 00000000 00989F50 00000000 001313EA 00000000 00000000

MSP 00990850 00000A80 0013210A 00000150 000007F7 00000000

User Partition 00997BD0 00132F7A 00000802 00000000

MCMainPOR: Start:
Check MCMT Version: Current
MCMainPOR: Non-Init Case

MC Seg Disc and Cache Nodes: 060DBEBC 060DA1A8

Seg Write Preamble VBM start: 00000D3C end: 00000D63

Footer – start: 00000D65 end: 00000D8C

Seg Read Preamble VBM – start: 00000D8E end: 00000DB5

Footer – start: 00000DB7 end: 00000DDE

Reconstruction: MCMT Reconstruction Start

Max number of MC segments 22E0

Nonvolatile MCMT sequence number 028AFA00

[RSRS] 103D DiscLba 0008E15C RW_RTL FFFFFFFF

Starting LBA of RW Request=0008E15C Length=000004EC

ProcessRWError -Read- at LBA 0008E15C Sense Code=43110081

InitiateMarkPendingReallocateRequest for disc_lba: 0008E15C!

Reconstruction: EXCEPTION: Seg Read Fail: Status = 0000

Reconstruction: EXCEPTION: Error in Header

Reconstruction: EXCEPTION: Error in first Header disc sector
ReadFooters (Backwards): Segment 103D StartLBA 00470AE0 Starting Footer LBA 00470F18

SeqNum 028AFA01 DiscLba 0008E1E3 RW_RTL FFFFFFFF

Footer Status = 0001 DiscLba 0008E1DE RW_RTL FFFFFFFF

Footer Status = 0001 DiscLba 0008E161 RW_RTL FFFFFFFF

Footer Status = 0001

Footer Obtained: ID/Seq 44524352 00090028 0000174C 80990000

Copied Header 44524352 00090028

Continuing after error

Reconstruction: Completed 0: HeadPtr was unwritten

MCMainPOR: MCTBufferPtr->Header.MCStateFlagsDisc = 00000001

MCMainPOR: MCTBufferPtr->Header.MCTStateFlags = 0000002A

MCMainPOR: MCStateFlags = 00000001

MCMainPOR: Feature Enabled…


MSP Init Metadata

Buf Bytes/VBM 00000208 DBA Base 06000000
Metadata size in bytes 0040

Num Segments 0054

Logical Sector Alignment 00000000

MSP Reconstruction

MSP Read ScratchPad Section 0000 DiscLBA 0013210A BlkSize 00000A80 Num Segments 00000054 DiscLba 0013210A RW_RTL 000F4240

Starting LBA of RW Request=0013210A Length=00000150

ProcessRWError -Read- at LBA 0013210A Sense Code=43110081
RTL exceeded

HDD Repair and Data Recovery Steps:

1, Enter DFL Seagate HDD Repair Tool, Wait until F3 T> is available;
2, Backup important SYS firmware modules such as NG-list, translator, primary defect list, etc;
3, Clear g-list, smart and regenerate translator;
4, Full disk bad sectors firmware problem is not fixed by above operations;
5, Fix media cache issue;
6, Fix NGlist failure issue by one click;
7, Clear g-list, regenerate translator;
8, Data Accessed;
9, Open DFL-DDP data recovery program;
10,All lost partitions, folders and files were listed and available for selective file extraction.

Any question is welcome to or add Dolphin Skype ID:

Dolphin Data Lab has upgraded the Seagate HDD repair and data recovery solution and for all Dolphin DFL users, they can get the latest DFL Seagate hdd repair software from the user-only forum and repair and recover lost data effectively from the Seagate New ST8000NM000A 8TB B5 Cimarron family hard drives.

F3 T>^l
Product FamilyId: B5, MemberId: 01
HDA SN: WKD0ELXS, RPM: 7202, Wedges: 1A0, Heads: A, OrigHeads: C, ActiveHdMap: 03FF, Lbas: 000074795956, PreampType: 82 50
Bits/Symbol: C, Symbols/UserSector: CC9, Symbols/SystemSector: CC8 HostBlocks: 0x8, HostSectorSize: 0x200, SystemSectorSize: 0x1000
PCBA SN: 0000E03782WB, Controller: MYNAPLUS_2_0_SATA(1D20), Channel: Unknown, PowerAsic: Unknown Rev 00, BufferBytes: 10000000
SF ID: 9D 70, SF Part Size: 800, Flash Used: 3C0
Package Version: CRAEA1A06.SDN1.AB0462.SN02 , Package P/N: 100864930, Package Global ID: 00699153,
Package Build Date: 01/21/2020, Package Build Time: 13:26:54, Package CFW Version: CRAEA1A06.SDN1.AB0462.01847935.00699153.SN02 ,
Package SFW1 Version: B632, Package SFW2 Version: D632, Package SFW3 Version: —-, Package SFW4 Version: —-
Controller FW Rev: 01211326, CustomerRel: SN02, Changelist: 01847935, ProdType: CRAEA1A.SDN1QC, Date: 01/21/2020, Time: 132654, UserId: 00699153
Servo FW Rev: D632
Parallelism Identity: Single
TCG IV Version: n/a
Package BPN: 161
RAP FW Implementation Key: 22, Format Rev: 0003, Contents Rev: 01 13 C0 2F
Active BFW Container: 1
4K Sys Area: 1
TOTAL TTR = 00004F5F
– IOEDC enabled
– IOECC enabled
– DERP enabled v.
– LTTC-UDR2 compiled off
– SuperParity 2.5 enabled
– Humidity Sensor enabled
– Media Cache Partition enabled
– Torn Write Protection enabled
– SweepSeek 2.0
– SubRelease:0
– Critical Event Log v. 1
– FAFH 42.4 enabled
– EWP:1
– DRAM Mirror:1
– MiniZones Serpentine Media Layout

By the DFL Seagate HDD repair tool, users can easily unlock the firmware area, backup the important firmware modules, fix the damaged firmware modules and then recover the lost data with DFL DDP data recovery hardware tools.

Any question is welcome to or add Dolphin Skype ID:

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Dolphin Data Lab keeps upgrading its advanced Seagate firmware repair tools and adding more and more new functions for both the old Seagate HDD families, the most important more new functions for the Seagate F3 hard drives.
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