This is one nice case study of WD20EZRZ-00Z5HB0 from Dolphin data recovery remote support system and Dolphin engineer used DFL-WD firmware repair tool to fix the case for the user from Vietnam.
Patient HDD ID Details:
Model number: WD20EZRZ-00Z5HB0
SN: WD-WCC4M0EAZ63L
Family: DIABLO3S
PCB: 1945 series
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