Dolphin Data Lab has upgraded the latest CCTV DVR data recovery software to version 3.78.

The following are new features of the latest Dolphin DVR V3.78.

H.263 video codec support is added(H.264 and H.265 are supported in previous versions );

Newly added digital camera video recovery support for video fragmented files scan and restructuring:

Canon EOS 7D
Canon EOS C70
Canon EOS R6m2
Canon EOS R7
Canon PowerShot S95
Canon PowerShot SX60 HS
Canon PowerShot SX240 HS
Canon PowerShot SX410 IS
Canon PowerShot SX720 HS
Canon PowerShot SX730 HS
Canon EOS 90D H264 video codec support;
Canon EOS R6 H265 video codec support;
Canon PowerShot G7X MARK II H264 video codec support;

CASIO EX-Z1200
DSMC2 GEMINI 5K S35
KODAK C813 ZOOM
KODAK CX6330 ZOOM
KODAK PIXPRO AZ901

Nikon E5900
Nikon 1 J1
Nikon D4
Nikon D610
Nikon Z 7_2
Nikon Z 8
OLYMPUS SP510UZ
Sony ILCE-7S

MATEGO car driving video recorder

Nikon D3200 H264
Nikon D7000 H264
Sony FDR AX40 H264
Sony ILCE 7SM3 H264
Sony ILCE 6300 H264
Sony ILCE 6400 H264
Sony ILME FX3 H264

Newly improved DVR video scan and restructuring support:

DAHUA(BT)
Hikvision Brainaire

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

When Western Digital SMR hard drives suffer physical damage, such as head damage, platter surface scratch, surface contamination, motor stuck, parking ramp damage, etc, users get these WD SMR patient drives and we call these cases WD SMR physical data recovery cases.

Western Digital SMR Hard Drives Families:

Carmel
Charger
Spyglass II
Spyglass III
Palmer
Venicer
Etc…

Users can check the module list and see if the module 190 is available or not. If the module 190 is available, it is one WD smr drive.

After users get the physically damaged WD smr drives, users need to find one donor hdd for head swap, platter swap, platter cleaning, hdd inner parts cleaning, parking ramp swap, motor unstuck, etc. How to find one donor hdd for WD smr hard drives, find details here.

To recover lost data from WD SMR physically damaged hard drives, users can try the following important solutions:

1, Backup, edit and repair module 190;
2, Edit head map in RAM;
3, Set up head map in bitmap and image by selective heads;

Required head replacement tools, firmware repair tools and data recovery equipment:

DFL-WD HDD Repair Tool
DFL-DDP data recovery equipment
Head and Platter Swap and Clean Suite
G2 HDD Head Comb Suite.Advanced

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

Seagate rosewood hard drive data recovery cases enter data recovery labs as external portable hard drives and physical data recovery is very common data recovery case with clicking noises or even scratched surfaces.

When these Seagate rosewood hdds suffer physical head or surface or motor failure, users need to find donor hard drives for head swap, platter cleaning and even platter alignment. Special donor head requirement of Seagate Rosewood hard drives is available here.

Seagate Rosewood HDD Families:

Seagate Rosewood_A5
Seagate Rosewood_8C
Seagate Rosewood_AF

To recover lost data from Seagate rosewood physically damaged hard drives, users can try the following important solutions:

1, Edit head map in ROM;
2, Edit head map in RAM;
3, Set up head map in bitmap and image by selective heads;

Required head replacement tools, firmware repair tools and data recovery equipment:

DFL-Seagate HDD Repair Tool
DFL-DDP data recovery equipment
Head and Platter Swap and Clean Suite
Seagate LM Slim HDD Head Comb Suite.Advanced

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

Data recovery labs receive more and more data recovery cases to get lost data back from Western Digital Hitachi Helium hard drives. Among all of these Helium hdd data recovery cases, UNC firmware failure repair and recovery is very common case.

It’s not possible right now to fix the common firmware failure of UNC by the existing hdd repair and data recovery equipment in the market but from now on, Dolphin team have found one unique data recovery solution to fix the UNC common firmware failure and finally get the lost data back.

There’re many WD Hitachi helium hard drives of 8T,10T,12T,16T,etc. Users can connect these patient drives to desktop computer SATA ports and test the hdds by one software to see if they report UNC error. Users can also connect these helium patient drives to the existing hdd firmware repair hardware and see if they report UNC error.

After the UNC error is confirmed, users can use the special common fw repair solution to get the patient drives repaired and finally get the lost data back. Sometimes users may get ABR errors from the patient Helium hard drives but ABR error usually indicates the patient helium hdd head damage failure or other failures. If physical failure, users need to swap heads to continue the recovery process.

If you wish to recover lost data from Western Digital Hitachi Helium hard drives, feel free to email to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

This is one successful Seagate ST1000DM010 Pharaoh Oasis FamilyId 94 HDD Firmware Repair and Data Recovery case study.

HDD Failure Symptoms:
Fail to access firmware area, Partial Sector Access

Pharaoh Oasis LuxorLite 1.0, 1MB Flash, ABIE, PBASeed, SP2.5, DFヤZN1MB3NK
Product FamilyId: 94, MemberId: 06
HDA SN: ZN1MB3NK, RPM: 7197, Wedges: 188, Heads: 2, OrigHeads: 2, Lbas: 00000E8FEAA6, PreampType: B0 D4
Bits/Symbol: C, Symbols/UserSector: BEB, Symbols/SystemSector: 1A5
PCBA SN: 0000M125B0JJ, Controller: LUXORLPLUS_2_0(0205), Channel: STX_DUNRAVEN, PowerAsic: Unknown Rev 00, BufferBytes: 4000000
SF ID: 0 0, SF Part Size: 400, Flash Used: 400
Package Version: PAA5010B4.CCD4.PH021C.CC43 , Package P/N: 100792845, Package Global ID: 00496476,
Package Build Date: 12/03/2015, Package Build Time: 11:20:16, Package CFW Version: PAA5010B4.CCD4.PH021C.00969095.00496476.CC43 ,
Package SFW1 Version: B423, Package SFW2 Version: —-, Package SFW3 Version: —-, Package SFW4 Version: —-
Controller FW Rev: 12031120, CustomerRel: CC43, Changelist: 00969095, ProdType: PAA5010.CCD4QC, Date: 12/03/2015, Time: 112016, UserId: 00496476
Servo FW Rev: B423
TCG IV Version: n/a
Package BPN: 36
RAP FW Implementation Key: 16, Format Rev: 0005, Contents Rev: 0B 01 00 00
Active BFW Container: 0
4K Sys Area: 0
Features:
– Quadradic Equation AFH enabled
– VBAR with adjustable zone boundaries enabled
– Volume Based Sparing enabled
– IOEDC enabled
– IOECC enabled
– DERP Read Retries enabled v. 4.7.01.0000000000000013
– LTTC-UDR2 disabled
– SuperParity 2.5 enabled
– Humidity Sensor disabled
– Media Cache Partition enabled
– Background Reli Activity Critical Event Logging disabled
– Torn Write Protection disabled
– SubRelease:0
– DRAM Mirror disabled

HDD Repair Tools and Data Recovery Tools Required:

DFL Seagate HDD Firmware Repair Tool
DFL-DDP Data Recovery Equipment

HDD Firmware Repair Steps and Data Recovery Steps:

Unlock firmware area and enter F3 T>;
Backup important sys files;
Clear glist;
Clear nglist;
Regenerate translator;
Open DFL-DDP data recovery software and all lost partitions are available for immediate data recovery.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

Within DFL-WD hdd firmware repair tool, users get one very helpful firmware repair function: to extract firmware modules from SA region.

To read Western Digital hard drive firmware modules, the firmware repair software usually needs to read module directory(module map) and then read other firmware modules according to module directory. But when the module directory is located on bad sectors or corrupted, the module list is empty and firmware modules couldn’t be read. At this time, users usually find donor rom and loaders of the same microcode to write to patient hdd to access the firmware area or try hot swap method to access firmware modules.

After users have this function to extract firmware modules from SA region, users just need to load loaders to undetected patient hard drives and then read SA region copy 0 or copy 1 and then the software can extract the modules easily and automatically.

For undetected hard drives, only if users get the patient hdd firmware modules, specially key modules, firmware repair will become easier. For example, users can write donor rom and fw to get patient hdds detected and then write patient key firmware modules to access the data area properly.

After firmware repair, users can use DFL-DDP data recovery software to recover lost data.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab