My Surface Pro won’t turn on or start?
How to recover lost data from failed Surface pro laptops?

The following are some commmon data recovery cases of Surface Pro. laptops:

Logical Surface Pro data recovery cases
The users suffer some accidental file deletion, format, etc, engineers just need to use some good data recovery software to scan the deleted files and get them recovered easily;

Bad Sector Surface Pro data recovery cases
Users need to use some professional data recovery hardware such as DFL-URE Plus to image the surface pro laptop data drive chip by surface pro data recovery adapter.Users can also use other similar NVME data recovery equipment to work with the surface pro data recovery adapter.

Power failure or motherboard dead Surface pro data recovery cases
The surface pro won’t turn on or start but the data drive chip is in good status. This type of case is easy, users just need the Surface Pro. data recovery adapter USB version to read the chip by USB port on your computers, users can easily view and get all the lost data.

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Chinese Lunar New Year is approaching, please be kindly informed that Dolphin Data Lab Headquarter will be closed from February 9 to February 17. And will re-open on Sunday, February 18. 2021.

Here is our arrangement for this holiday:
1.Email and instant message will be answered as usual throughout the holiday period.
2.Remote support system will be closed, but user can email to support team for urgent case.
3.Product delivery service is not available during holiday period.

Thank you for your attention, and sorry for inconvenience caused.

About Chinese Lunar New Year –Year of Loong

Chinese Zodiac Animal includes Rat, Ox, Tiger, Rabbit, Loong, Snake, Horse, Goat, Monkey, Rooster, Dog, and Pig.

In our culture, Loong traditionally symbolize potent and auspicious power, strength and good luck. They even have jobs, as in Chinese legends dragons were appointed head of the four seas where they must keep order, as well as the job of bringing rain to the earth. After thousands of years, the Loong has eventually become the spiritual and cultural symbol of our nation. We wish all of DFL users have a happy, healthy and prosperous Loong Year.

Dolphin Data Lab Overseas Team
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Note: When users are trying to install the G3 800041 USB to SATA adapter, the following tips are important:

01: Remove the screws on the margin of the HDD;

02: Separating the screw of the soldering metal dot;

Order G3 2060-800041 USB to SATA Data Recovery Adapter here

How to install G3 USB to SATA Data Recovery Adapter

“USB device not recognized!”
“The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. ”
‘The folders and files in the USB flash drive are not opening.”

This is one patient USB flash drive with above errors from one Dolphin user in China. It’s not possible to recover the lost data by data recovery software only because the patient drive is very unstable.

To recover the lost data from this patient USB drive of 32GB, the user used DFL-URE USB3.0 data recovery express.

The user connected the patient USB drive to the DFL-URE USB port, powered on the drive, set up one new disk image project, with the default settings, the user started the disk image, it took about 32 hours to complete the disk image, the patient drive kept generating errors during the whole imaging process, luckily all the sectors were imaged successfully and finally all the lost folders and files were opening normally from the target drive.

Users can watch above video case study here.

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This is one new client from New Caledonia requesting to start a data recovery business with Dolphin data recovery tools.


I would like to know about the product without price on your website. Does it mean out of stock, product ended or something else ?

I’m interested by :

May you send me a quote for these products please ?

I live in New Caledonia (Pacific Island) and we can receive DHL delivery.

Thank you for your help.


To answer above questions or similar questions from other new clients:

Products without prices on the website don’t mean they are out of stock. For these products, users need to contact us and Dolphin team will arrange one special sales and support engineer who will give hardware details, software details, technique support details to all new clients.

Dolphin team will offer the best quote for the most suitable data recovery solution.

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Dolphin Data Lab keeps working hard to improve existing data recovery hardware and software by adding new data recovery solutions and features. Some new data recovery tools and adapters are also added.

The following is a list of Dolphin major data recovery tools and features and users can download and view:


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