For WD hard drives which is undetected and capacity 0, it is not easy for common data recovery companies without professional firmware repair tools or it is impossible case for data recovery software solutions.
When the patient drive was powered on, the drive had no physical damage symptoms but when trying to detect the hard drive ID information, it failed and the hard drive model, SN, firmware version and SPT were not available and the capacity was 0. Read more
When users power on the patient drive with data loss, users may find the following reported error messages in the COM terminal:
Rst 0x08M
Servo Processor Is Reset.
RW: Disc Ctlr Initialization Completed. Read more
SIM1009 error is one common error message reported by the patient HDD in the COM terminal and with DFL Seagate firmware repair tool, it’s just one click away to fix this failure and get lost data back.
This is one successful remote case study for one DFL user in Mexico. The user applied for remote support by Dolphin remote support system and Dolphin engineer connected to user PC by teamviewer and started to fix the damaged drive for user. Read more
Dolphin advanced data recovery training courses are more and more popular nowadays to data recovery engineers worldwide and in this July 2018, data recovery engineers from South Korea have come to take the training course and finally got the certificate of excellence in using DFL data recovery tools. Read more
With DFL firmware repair and data recovery tools, it is very easy to recover lost data from WD20EARS-00MVWB0 hard drives or similar hard drives with PCB1698, capacity 0 and spin up.
The following is one case study from one Dolphin user in Mexico, it took 2 minutes to find lost data back. Read more
This is one successful Dolphin remote data recovery case study for one Dolphin user in Brazil. The patient hard drive was wrongly detected and capacity was 0.
Hard drive model: WDC WD30PURX-64P6ZY0
SN: WD-WMC4N0M7HNTS
Family: DIABLO3S
6 heads Read more
