This is one successful data recovery case study for one Dolphin user in India. This was one busy undetected ST4000LM024 patient HDD and the user couldn’t access the data area.
To recover the lost data from this patient ST4000LM024 HDD, users need to have the following data recovery tools:
01: DFL Seagate firmware repair tool;
02: DFL DDP data recovery tool
Steps to repair the ST4000LM024 firmware failure and recover the lost data:
01: ST4000LM024 firmware unlock;
02: Backup important SYS files;
03: Fix translator issue. Pls note: this patient hdd got data encryption issue after the firmware failure was fixed and therefore, users need to decrypt the data;
04: Data decryption by DFL Seagate hdd firmware repair tool;
05: Extract lost folders and files by DFL DDP data recovery tool.
Any question is welcome to sales[@]dolphindatalab.com(Microsoft teams ID).
Patient HDD ID:
WD160EDGZ WD161KFGX WD161KRYZ
WUH721816ALE6L4 WUH721816ALE604
WUH721816AL5200
Patient HDD Failure Symptoms:
UNC error reported when trying to access the data area (running logical scan)
There’re many WD Hitachi helium hard drives of 8T,10T,12T,14T,16T,etc. Users can connect these patient drives to desktop computer SATA ports and test the hdds by one software to see if they report UNC error. Users can also connect these helium patient drives to the existing hdd firmware repair hardware and see if they report UNC error.
Related article: Recover Lost Data from WD Hitachi Helium Hard Drives with UNC Common Firmware Failure
Patient HDD ID:
WD140EDFZ WD140EDGZ WD141KRYZ
WUH721414ALE6L4 WUH721414AL4204 WUH721414AL5204
Patient HDD Failure Symptoms:
UNC error reported when trying to access the data area (running logical scan)
There’re many WD Hitachi helium hard drives of 8T,10T,12T,14T,16T,etc. Users can connect these patient drives to desktop computer SATA ports and test the hdds by one software to see if they report UNC error. Users can also connect these helium patient drives to the existing hdd firmware repair hardware and see if they report UNC error.
Related article: Recover Lost Data from WD Hitachi Helium Hard Drives with UNC Common Firmware Failure
Patient HDD ID:
Model number-HUH721212AL5204 HUH721212ALE600
WD120EDBZ WD120EDAZ WD120EFBX WD120EFAX
Western Digital 12TB Ultrastar DC HC520 HDD
Patient HDD Failure Symptoms:
UNC error reported when trying to access the data area (running logical scan)
There’re many WD Hitachi helium hard drives of 8T,10T,12T,16T,etc. Users can connect these patient drives to desktop computer SATA ports and test the hdds by one software to see if they report UNC error. Users can also connect these helium patient drives to the existing hdd firmware repair hardware and see if they report UNC error.
Related article: Recover Lost Data from WD Hitachi Helium Hard Drives with UNC Common Firmware Failure
Patient HDD ID:
Model number-HUH721010ALE601 HUH7210xxALN60y
WD100EFAX WD101PURZ
HUH721010AL4204
Patient HDD Failure Symptoms:
UNC error reported when trying to access the data area (running logical scan)
There’re many WD Hitachi helium hard drives of 8T,10T,12T,16T,etc. Users can connect these patient drives to desktop computer SATA ports and test the hdds by one software to see if they report UNC error. Users can also connect these helium patient drives to the existing hdd firmware repair hardware and see if they report UNC error.
Related article: Recover Lost Data from WD Hitachi Helium Hard Drives with UNC Common Firmware Failure
Patient HDD ID:
Model number-WD8004VRYZ/WD8004FRYZ/WD8002FRYZ/WD80EFZX
Patient HDD Failure Symptoms:
UNC error reported when trying to access the data area (running logical scan)
There’re many WD Hitachi helium hard drives of 8T,10T,12T,16T,etc. Users can connect these patient drives to desktop computer SATA ports and test the hdds by one software to see if they report UNC error. Users can also connect these helium patient drives to the existing hdd firmware repair hardware and see if they report UNC error.
Related article: Recover Lost Data from WD Hitachi Helium Hard Drives with UNC Common Firmware Failure


