Company Blog

This is one remote support case study from an India user. HDD ID Model number: ST2000LM007-1R8174 Serial number: ZDZ0862P      Capacity: 2TB

This is one Seagate ST1000LM035 physical hard drive data recovery case study from one Dolphin user in Canada. When this Seagate ST1000LM035 hard drive was received, it’s learnt that the drive dropped from the desk and the drive kept outputting error messages showing the heads are damaged.

This is one Seagate hard drive data recovery case study from one Dolphin user in Vietnam. This patient hard drive was received by the user without being detected and all data was lost. It is very slow to get ready and when the user opened the COM port, there’re many LBA processing error messages reported […]

For many Seagate hard drives, the LED errors output when users try to reset the smart using N1 command under  level 1 within the COM terminal. The following are some common terminal messages: Boot 0x40M Spin Up[0x000065B4][0x00006A20][0x00006E8C]

Dolphin team work on software upgrade and improvement on all Dolphin hdd repair and data recovery tools and the new coming WD firmware repair software is V2.78. The following are the new software upgrade features: 1, Smartware password removal, for some drives;