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Data Recovery Solutions for Toshiba HDDs with Head Failure

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When users receive Toshiba hard drive data recovery cases of head failure, users need to diagnose the hdd head failure properly and use correct data recovery solutions.

Toshiba hdd failure symptoms:

Clicking noises;
Busy;
Working slowly;
Undetected/wrongly detected.

HDD Repair tools and data recovery tools required to fix Toshiba patient drives with head failure:

DFL-Toshiba HDD firmware repair tool
DFL-DDP data recovery equipment

Data Recovery Solutions required to fix Toshiba patient drives with head failure:

01: Toshiba HDD Heads read/write test;

02: Edit head map within SA area;
03: Set auto virtual translator within disk image settings for unstable Toshiba patient hard drives;
04: Set up head map for imaging good heads first and then image weak heads;
05: Swap heads by Toshiba hdd head replacement tools within clean room.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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SAS Hard Drive Data Recovery VS SATA Hard Drive Data Recovery

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SATA hard drive data recovery has been the most common data recovery cases within data recovery labs worldwide. SAS hard drive data recovery is not that common but it will be more competitive if users can offer SAS hard drive data recovery services.

SAS and SATA hard drives have different physical interfaces and firmware structures. Most available data recovery equipment in the market are for SATA hard drives and few are for SAS hard drive data recovery. Dolphin SAS to SATA adapter works with SATA data recovery equipment to image SAS hard drives or extract lost data from SAS hard drives.

Dolphin Data Lab has one good combination of data recovery equipment and adapters to recover lost data from SATA hard drives, SAS hard drives, SSDs, USB drives, etc.

DFL-SRP USB3.0 all-in-one data recovery equipment
DFL-URE Plus Portable data recovery equipment
Dolphin SAS to SATA adapter
Dolphin SATA to USB adapter

Please note: Firmware repair for SAS drives and USB flash drives is not supported for the moment.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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New Seagate Hard Drive Firmware Repair Videos and Data Recovery Videos free for DFL Users

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Dolphin Data Lab has created and released many new Seagate hard drive firmware repair videos and data recovery videos free for DFL users to download.

These videos are very helpful for users to understand the Seagate hard drive failures, firmware repair and data recovery solutions and users can use all DFL firmware repair tools and data recovery hardware tools more effectively and efficiently.

The following are the new videos added on Dolphin file share platform:

Data-Recovery-from-Head-Damaged-Seagate-Hard-Drives.7z
How-to-Fix-Seagate-ST5000DM000-Busy-HDD.7z
How-to-Fix-ST2000LM007-Slow-Firmware-Backup-and-Click-Problem.7z
How-to-get-the-head-map-of-Seagate-hard-drives.7z
How-to-Recover-lost-data-from-Seagate-ST4000DM004.7z
How-to-recover-lost-data-from-ST1000LM035-1RK172-Capacity-0-by-DFL-SRP-USB3.0-data-recovery-equipment.mp4.7z
How-to-Reset-Smart-Repair-Firmware-Corruption-For-ST4000NM0053.7z
How-to-Unlock-Seagate-Firmware-Area-Within-DFL-DDP-Data-Recovery-Program.7z
How-to-Work-with-Seagate-Patient-HDDs-for-Data-Recovery-At-High-speed.7z
Latest-Seagate-Hard-Drive-Firmware-Repair-and-Data-Recovery-Solutions.7z
Seagate Constellation ES.3 SED HDD Firmware and Data Recovery Steps.mp4.7z
Seagate Rosewood HDD Head Map Editing in ROM by DFL-Seagate HDD Repair Tool.7z
SEAGATE ST4000VM004 ST4000VX005 B2 HDD LED 0X0BD SPIN UP AND DOWN HDD Repair and Data Recovery Steps.7z
Seagate-External-Portable-Hard-Drive-ST1000LM038-Data-Recovery-Steps.7z
Seagate-LX-SSHD-Firmware-Unlock-Steps-by-DFL-Seagate-HDD-Repair-Tool.7z
Seagate-Portable-ST2000LM007-LED-HDD-Firmware-Repair-and-Data-Recovery.7z
Seagate-ROM-RAM-Loading-Slow-Fix.7z
Seagate-Rosewood-Portable-HDD-Partial-Sector-Repair-and-Recovery.7z
Seagate-SMR-Hard-Drive-Format-Data-Recovery-Steps.7z
Seagate-ST500LT012-Capacity-0-Head-0-Damaged-Data-Recovery-Steps.7z
Seagate-ST500LX025-SSHD-Firmware-Unlock-and-ROM-Backup-At-High-Speed.7z
Seagate-ST1000LM035-1RK172-LED-Undetected-HDD-Data-Recovery-Steps.7z
Seagate-ST1000LM035-Rosewood-AF-Capacity-0-HDD-Repair-and-Data-Recovery-Steps.7z
Seagate-ST1500LM012-1R817G-HDD-Recovery Steps.7z
Seagate-ST2000LM007-HDD-Head-Damage-Diagnosis-Recovery.7z
Seagate-ST2000VX000-Error-HDD-Firmware-Backup.7z
ST1000LM035-1RK172-EB01-Capacity-0-HDD-Repair-and-Data-Recovery-Steps-Case-Study-from-Indonesia-Data-Recovery-Engineer.7z
ST1000LM035-1RK172-FW-LVM1-Capacity 0-HDD-Repair-and-Data-Recovery-Steps.7z
ST1000LM035-All-Sectors-0-HDD-Repair-Data-Recovery-Steps.7z
ST1000LM035-Partial-Sector-Access-Auto-Repair.7z
ST1000LM048-2E7172-LED-HDD-Repair-and-Data-Recovery-Steps.7z
ST1000VX005-2EZ102-HDD-Firmware-Repair-Data-Recovery-Steps.7z
ST1500LM012-1R817G-HDD-Repair-and-Data-Recovery-Steps.7z
ST2000LM007-1R8174-Busy-Inaccess-Data-Area-HDD-Repair-Data-Recovery-Steps.7z
ST2000LM007-1R8174-Full-Disk-Red-Blocks-HDD-Repair-Data-Recovery.7z
ST2000LM007-1R8174-Janus-AF-Family-Data-Recovery-Steps.7z
ST2000LM007-1R8174-Seagate-Rosewood-Portable-HDD-Partial-Sector-Access-Data-Recovery.7z
ST2000LM007-1R8174-WDZCVF7K-Partial-Sector-Access-HDD-Repair-and-Data-Recovery-Steps.7z
ST2000LM007-SP-Regen-FAIL-Update-Mask-Data-Recovery-Steps_.7z
ST5000DM000-1FK178-HDD-Firmware-Repair-and-Data-Recovery-Steps.7z
ST5000LM000-2AN170-Hard-Drive-Firmware-Access-and-Repair.7z
ST8000DM004-2CX188-Busy-Undetected-HDD-Data-Recovery-Steps.7z
ST8000NM0105-Unlock-Video.7z
More data recovery videos are coming…
…

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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Dolphin Labor Day Holiday Notice 2023

Dolphin Data Lab will be closed for International Labor Day Holiday from tomorrow, April 29th, 2023 until May 3rd, 2023. We will resume normal business hours on May 4th, 2023.

During the holiday period, we will continue to check and answer emails but orders delivery will be made after the holiday period. Remote technical support service will not be available during this time.

Dolphin Data Lab wishes all our customers a safe, happy, relax and unwind Labor Day holiday!

For more information about Dolphin Data Lab’s products and services, please visit our website at www.dolphindatalab.com.

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DFL SATA to SAS Adapter Plus for SAS Drive Imaging and Recovery is Available

Dolphin Data Lab has released one new data recovery hardware tool-DFL SATA to SAS Adapter and this adapter is used to connect SAS hard drives and convert SAS interfaces to SATA interfaces.

Promotion: Free shipping worldwide by DHL express before May 31, 2023!

By this SAS adapter, users can connect SAS hard drives to the popular ATA data recovery equipment such as DFL SRP USB3.0 all-in-one data recovery equipment or DFL PCIe data recovery equipment or other similar data recovery devices with SATA ports. Users can make best use of the disk image or file extraction settings:

Write blocking;
Set LBA range to image;
Forward read or backward read;
Set read block size;
high-speed/low speed/intelligent read;
Soft reset/hard reset/power reset;
Settings for sector read timeout values, sectors to skip, etc.

Please note: This adapter is hardware only, doesn’t contain any software, users need to use this adapter with SATA data recovery equipment.

If users wish to image the SAS drives with non-standard sector sizes of 518, 520, 522, 528, etc to target drives or to a file with standard sector size of 512 bytes, users need to use Dolphin Data Recovery Assistant Pro.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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WDC WD5000LPVX-80V0TT0 HDD Repair and Data Recovery Steps

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This is one successful Western Digital hard drive firmware repair and data recovery case study for one Dolphin user in Peru.

Patient HDD ID:

WDC WD5000LPVX-80V0TT0
WD-WXQ1E34CLXH4
465 GB(976773168)
SPT: 1437
Family: HUBBLELT

Patient HDD Failure Symptoms:

Inaccessible data area, full disk bad sectors

Required HDD repair tools and data recovery tools to fix the faulty hard drive:

DFL-WD hdd repair tool
DFL-DDP data recovery equipment

Patient HDD repair and data recovery steps:

1, Backup ROM and key firmware modules;
2, Slow fix;
3, Test firmware modules and found the module 32 was corrupted and couldn’t be read;
4, Wrote donor module 32;
5, Right click on module 32 and clear the module;
6, Restart firmware;
7, Open DFL-DDP data recovery equipment and the lost partition and folders and files were all recovered.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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Latest Western Digital Hard Drive Common Firmware Repair Solutions within DFL-DDP Data Recovery Equipment

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Dolphin Data Lab has upgraded both data recovery hardware and software a lot and the latest all-in-one software version is V20230208 and users can get this one from Dolphin user-only forum or from the sales representative.

The following is the latest Western Digital hard drive common firmware repair solutions within the DFL-DDP data recovery equipment.

01: NHPA;
02: Remove Password, used when users forget ATA password;
03: Slow Fix, fix Western Digital hard drive slow responding issue caused by firmware corruption;
04: LOAD LDR, this solution is used to load firmware loaders such as module 11 to RAM to get the hdd read/write properly, the loaders need to be the same microcode as the patient HDD;
05: Reset Smart;
06: Show microcode, this function helps to find donor firmware;
07: Edit head map in RAM, used for physically damaged data recovery cases;
08: Load T2 data, mainly used for WD SMR drives with all sectors 0000;
09: Module 190 repair manager, in many WD SMR hard drive recovery cases, the module 190 is corrupted and not original, need to repair, for example, the WD smr hdd is formatted;
10: Change disk configuration/WD SMR HDD slow responding fix;

Besides above common firmware repair solutions, users can also mount drives, set password to protect drives, image faulty drives with bad sectors or weak heads, extract lost data directly, etc. Within DDP, users can also get Raid recovery addon and also fragment recovery addon.

If users wish to fix more complicated firmware corrupted cases, users need then DFL firmware repair tools together with DFL-DDP data recovery equipment.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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USB to SATA adapter vs SATA to USB adapter

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Dolphin Data Lab has both USB to SATA adapter and SATA to USB adapters and some users want to learn about the difference between these two adapters.

USB to SATA adapter

HDD USB-SATA Adapter Pro. is one very helpful adapter connecting both 2.5″ and 3.5″ SATA hard drives to your computer by one USB3.0 cable to an available USB 3.0 port on your desktop or laptop.

With this adapter, you can use the SATA drives as the portable drives, very convenient to use.

Users can connect SATA drives to DFL-URE or DFL-URE plus data recovery equipment and then users can image the sata drives or extract the lost data from SATA drives.

Universal SATA-USB Adapter Pro.

Universal SATA-USB Adapter Pro. is specially designed to work with DFL-SRP data recovery hardware or DFL-PCIe data recovery express or similar data recovery hardware tools to connect USB devices for disk imaging or file extraction. These data recovery hardware tools have SATA/IDE ports but don’t have USB ports.

With this adapter, users can easily connect external hard drives, USB flash drives, With Universal SATA-USB Adapter Pro. and NVME to USB adapter, DFL-SRP or DFL-PCIe or other similar data recovery hardware tools are able to image or extract lost data from NVME SSDs too.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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ST4000DM004-2CV104 Seagate HDD Repair and Data Recovery Steps

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With DFL Seagate HDD firmware repair tool, users can easily fix the Seagate firmware corruption and get lost data from Seagate undetected or wrongly detected hard drives. The following is one successful data recovery case study from one DFL user in Indonesia.

The patient HDD was detected with capacity 0 and it’s not possible to access the data area.

Model : ST4000DM004-2CV104
Serial : ZFN1DWGH
Firmware : 0001
Capacity : 7814037168 (3726.02GB)
Sector size : 4096
Heads number : 4

FW info : Obtained
FW version : V0A84C279.DPC7.AF0055.0001
FW package P/N :
FW ID : 00352241
FW creation date : 2017/09/20
FW creation time : 02:50:11
CFW version : V0A84C279.DPC7.AF0055.01326721.0
SFW1 version : 0352241.0001

Modules list : Obtained
Modules number : 57

F3 T>^l
V11 CheopsLiteA SATA 2.0 RAP30.6.2 SMR 2MB Flash 250 zn zonedse
Product FamilyId: 9B, MemberId: 01
HDA SN: ZFN1DWGH, RPM: 5426, Wedges: 240, Heads: 4, OrigHeads: 4, ActiveHdMap: 000F, Lbas: 00003ADABD42, PreampType: 82 10
Bits/Symbol: C, Symbols/UserSector: CB6, Symbols/SystemSector: CB5
PCBA SN: 0000M8367P7K, Controller: CHEOPSLITE_1_0_SATA(1410), Channel: Unknown, PowerAsic: Unknown Rev 00, BufferBytes: 10000000
SF ID: EF 60, SF Part Size: 800, Flash Used: 800
Package Version: V0A84C279.DPC7.AF0055.0001 , Package P/N: ———, Package Global ID: 00352241,
Package Build Date: 09/20/2017, Package Build Time: 02:50:11, Package CFW Version: V0A84C279.DPC7.AF0055.01326721.00352241.0001 ,
Package SFW1 Version: 7924, Package SFW2 Version: —-, Package SFW3 Version: —-, Package SFW4 Version: —-
Controller FW Rev: 09200250, CustomerRel: 0001, Changelist: 01326721, ProdType: V0A84C2.DPC7QC, Date: 09/20/2017, Time: 025011, UserId: 00352241
Servo FW Rev: 7924
TCG IV Version: 30.05
Package BPN: 6300
RAP FW Implementation Key: 1E, Format Rev: 0206, Contents Rev: 1F 80 02 00
Active BFW Container: 0
4K Sys Area: 1
Features:
– IOEDC enabled
– IOECC enabled
– DERP enabled v. 6.0.00.0000000000000001
– LTTC-UDR2 disabled
– SuperParity 4.1 enabled
– Humidity Sensor disabled
– Media Cache Partition enabled
– Media Cache enabled
– Low Current Spin Up Normal
– Ready Sequence Optimization enabled
– Torn Write Protection enabled
– SubRelease:0
– Critical Event Log v. 1
– FAFH 40.11 disabled
– EWP:0
– DRAM Mirror:0

The Dolphin engineer helped to access the F3 T> and then backup the important SYS files/firmware modules.

Next the engineer cleared g-list, smart and regenerated translator. The engineer has checked the NGlist entries before and after the translator regeneration to make sure the translator regeneration generates positive result.

Next the engineer fixed the media cache issue.

Next the engineer opened the DFL-DDP data recovery equipment and set up one file extraction project, all lost data was perfectly recovered.

 

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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WD SMR 800065 800067 810003 Charger HDD Repair and Data Recovery Tools

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How to recover lost data from WD SMR 800065 800067 810003 Charger patient hard drives?

The WD SMR hard drives with PCB numbers 2060-800065, 2060-800067 and 2060-810003 belong to WD Charger family. Slow firmware issue, all sectors zero issue, HDD ID undetected issue, etc are the common hdd failures of the Charger family HDDs, the Charger family HDDs have both SED lock and MCU lock and the common models for these Charger families are as below:

2060-800067-001：

WD20SMZW-11JW8S0
WD20SMZW-11JW8S1
WD20SMZW-11YFCS0
WD20SMZW-34JW8S0
WD20SMZW-34JW8S1
WD20SMZW-59JW8S1
WD20SMZW-59YFCS0
WD20SMZW-59YFCS1
WD20SMRW-59YNDS0
WD20SDZW-11Z3CS0

WD20SDRW-11VUUS0
WD20SDRW-34VUUS0

WD15SMZW-11YFCS0
WD15SMRW-11YNDS0

2060-800065-002：

WD20SPZX-08UA7T0
WD20SPZX-11CRAT0
WD20SPZX-22CRAT0
WD20SPZX-21UA7T0
WD20SPZX-75UA7T1

2060-810003-001：

WD20SDZM-59TM5S1
WD20SMZM-59H3FS1

To repair and recover lost data from WD SMR Charger hard drives, users need to have the following hdd repair tool and data recovery equipment:

HDD ROM Chip Pin Reader
DFL-WD HDD Repair Tool
DFL-DDP Data Recovery Equipment

WD Charger 800065 800067 810003 HDD Head Replacement Tool

WD SMR Charger HDD Repair and Data Recovery Steps:
DFL-URE AND HDD ROM CHIP PIN READER HELP WITH EASIER WD SMR HDD FIRMWARE UNLOCK

 

Helpful links:
2060-800067 Data Unlock SATA Connector
WD 2060-800065 HDD Firmware Unlock SATA PCB for WD USB PCB 2060-800067 and 810003
2060-810003 Data Unlock SATA Connector

 

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

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