This is one successful Dolphin remote data recovery case study for one Dolphin user in Brazil. The patient hard drive was wrongly detected and capacity was 0.

Hard drive model: WDC WD30PURX-64P6ZY0
SN: WD-WMC4N0M7HNTS
Family: DIABLO3S
6 heads Read more

This is one data recovery case study for one Dolphin Indian user by Dolphin remote support system. Users can learn how to use Dolphin hdd repair and data recovery tools to fix the firmware corruption and recover lost data.

This was one undetected USB hard drive of PCB 1961, the drive has some slight clicking noises and not detected at all. The user converted to compatible SATA PCB and transferred the ROM chip from USB PCB to SATA PCB. Read more

This is one data recovery case study fixed perfectly for one Dolphin user in Colombia by Dolphin remote technique support system.

Hard drive model: WD7500BPVT-80HXZT3;  Capacity: 750GB;  Head number: 4;
Symptom: ID undetected; firmware module empty; slow detection. Read more

More and more data recovery engineers worldwide have come to Chengdu and visit Dolphin head office for advanced data recovery training. It’s just in June 25-29, data recovery engineers from USA and Canada had taken the advanced training courses and got the certificate of excellence in data recovery field from Dolphin Data Lab. Read more

This is another successful western digital hdd data recovery case by Dolphin remote support system for Dolphin user in Peru. Hard drive model number: WD10EZEX-60ZF5A0; Capacity: 1 TB; Head number: 2 heads; PCB: 1824.

Symptom: clicking, spin up and down; Data area blocked. Read more

To recover lost data from western digital hard drives, it is common the patient hard drive ID information couldn’t be properly detected and in some cases, when users connect the patient hard drives to firmware repair tools, users get wrong model and wrong SN, such as WDC ROM Model-PINCLITE, WDC-ROM SN# XYZ.

If users don’t fix above firmware failure, users cannot access to the data area. Read more

This is one common and easy to fix data recovery case study for Dolphin users with DFL WD HDD firmware repair tools. HDD ID: WD20EZRZ-00Z5HB0; SN: WD-WCC4M0AYXCXY, Capacity: 2TB.

This case study was fixed by Dolphin remote support engineer for one Dolphin user from Argentina. Read more

Dolphin Data Lab has successfully completed one SSD data recovery case for one China local user by DFL-DDP data recovery tool. The SSD ID: Gloway STK512G S3-S7 Read more

To recover lost data from USB flash drives, SD, CF cards or Portable hard drives with USBC sector error is very common data recovery case and many tools in the market cannot handle it properly.

USBC error is usually caused by unexpected power loss or abnormal driver behaviors and wrong data is written to the storage medias. Please note it is not virus, just wrong data written. Read more

Dolphin remote support is one of the biggest advantages for Dolphin users over any other suppliers of data recovery tools and solutions. Within 2017, Dolphin team have helped Dolphin users by remote support in over 130 countries to complete over 1500 cases and over 88% cases have been successfully fixed and the lost data has been recovered.

According to Dolphin Statistics, it’s about US$400000 created for these Dolphin users. Read more