latest news about Dolphin data lab data recovery tools, data recovery training courses, data recovery solutions.

Dolphin team just helped one Dolphin user from Ethiopia who brought his data recovery case to the Dolphin head office in Chengdu and the client got all the data back.

In the week just before National Day holiday, an Ethiopian client visited Dolphin Data Lab to learn more about our data recovery tools and hope our engineers to repair his damaged WD hard drive with some important data in it. Read more

Great thanks to all Dolphin users worldwide who support Dolphin team all the time, especially when Dolphin team are on Holiday, our users help each other within the user-only forum.

Dolphin team has completed the National Day Holiday here and work now normally from October 10th. All the pending orders have been processed quickly within October 8 and October 9 and the new users will receive the ordered tools within 3 or 4 working days. Read more

Dolphin Indonesian sales and support center was invited to one local bank to offer data recovery training courses to their IT staffs.

The Indonesia bank bought the famous DFL-SRP USB3.0 all in one portable data recovery equipment from the local sales and support center and their IT department invited our Indonesian local data recovery engineer to offer product live demo and training courses on how to use the equipment to fix the common data recovery cases. Read more

Symptoms: dropped Seagate portable hdd, after remove the external box, it is actually one Seagate SATA 5400.6 hard drive.

Model: ST9500325AS
Firmware:0003BSM1
S/N:S2WHFPHP
Head Count: 4 heads
Firmware Version: 0003BSM1 Read more

Dolphin Data Lab has greatly improved the all in one COM cable connector and now this COM connector works more excellently for Seagate, Samsung, Toshiba and other hard drives with the COM port/terminal mode is required.

When users use the previous COM connector design, users need to be careful to insert or remove the connector, otherwise, the connector can be damaged. The new design has changed the connectors to pins with connector cable. Read more

This is one failed hdd with head issue and the engineer was trying to test it with the DFL WD auto repair program and see if it can be repaired automatically.

Before we clean the head contacts on the PCB, users can find the head contacts have obvious symptom of Oxidation and we run auto repair and get the following results: Read more

From last Saturday to this Tuesday, Dolphin data lab has arranged a four days’ training plan on data recovery for our invited Indian client and his assistant. This client is running international trade business of computer related and pc repair service, now considering to start a new business on data recovery. In order to improve the basic skills of himself and choose proper products to set up his own data recovery lab, he actively cooperates with Dolphin engineers to complete this training course. Read more

Dolphin team are working hard to create and complete the new version and release to all Dolphin users. Within this coming new version, the developing engineer has launched the class-1-million file extraction test on the HFS+, HFSX and HFSJ file systems. Read more

With more and more firmware resources uploaded, our Resources Center is becoming more abundant and comprehensive for users to find their wanted firmware. Our constant efforts are only for the purpose of users’ convenience.

Western Digital is one of most top-rated hdd brands, so WD firmware resources are usually needed to many users. We are trying to offer more firmware resources for those universal hdds in present market, including WD 1672, 1698, 1692, 1820, 1823, 1852, 1960, 1945, 1959, etc. Read more

Object: Data Recovery from Scratched Seagate 500DM002 Hard Drive.
Power on test: 3 Seconds’ power on test, clicking with symptom of scratches, power off immediately to avoid further damages.
Basic Status: Opened in the clean room, the scratches are visible on the outer tracks and under the microscope there are also some scratches on the inner tracks. Read more