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This is one detected Western Digital patient hard drive. When the user tried to scan the data area, it was full of purple sectors which meant no data was accessible.

Next the user entered the COM terminal and got the following error messages:

Vio Mode=0,Voltage=1.8v,DFL

Boot 0x40M

SpinUp
FAIL Servo Op=0100 Resp=0003
0100 0000 0000 0001 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 19C0 004E 04B0 3D00 0008 0000 0000 0000 0E98 0000 0000 0000 0000 0000 0000 0000 38EA 7164 AF37 D066 296A 4F98 4C5F BB86 FFFF 0000 0004 891D FFAA 007F 001D 0004 0000 Loop=007F
FAIL Servo Op=0100 Resp=0003
0100 0000 0000 0001 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 1DC0 004F 04B0 3D00 0008 0000 0000 0000 0E98 0000 0000 0000 0000 0000 0000 0000 38EA 7164 AF37 D066 296A 4F98 4C5F BB86 FFFF 0000 0004 891D FFAC 007F 001D 0004 0000 Loop=007F^z

The user couldn’t enter F3 T> at all.

The user was then suggested to swap heads to continue the hdd repair. After head swap, the patient drive was detected and the data area was accessible. The user set up one disk image project, set up head map and finally imaged all heads by DFL-DDP data recovery software.

Here is the video introduction to above case.

This is one successful Western Digital hard drive data recovery case study from one DFL user in Canada.

The patient HDD ID:

Model number: WD10EZRX-00A3KB0
Family:Trailxlb
Capacity: 1TB

Failure Symptom:
Undetected hdd;
Spin up and down

Hdd repair tool and data recovery tools used in this case study:
DFL-WD hdd repair tool
DFL-DDP data recovery equipment

hdd repair and data recovery steps:

01: Short to enter DFL-WD hdd repair software;
02: Backup rom and disable 02;
03: Firmware restart and re-enter the software;
04: Backup important firmware modules;
05: Fix slow issue;
06: Fix spin up and down issue;
07: Enable 02;
08: Firmware restart;
09: Enter DFL-DDP data recovery software and all the lost partitions and folders were recovered.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

This is one successful Seagate hdd data recovery case study.The patient HDD was detected but the data area was not accessible.

ST500LT012 1SDM1 Data Encryption Data Recovery Steps Youtube Video

Patient HDD ID:
Model number-ST500LT012-1DG142
Family: Yarra_5400(75)
Capacity: 500GB
Firmware: 0001SDM1

With DFL Seagate hdd firmware repair tool, users can easily access to the firmware area, backup the rom and important firmware modules.

When trying to access the data area, all sectors were colored as purple and this meant the data area was encrypted.

The user tried some traditional methods and steps to repair the encryption issue but failed.

Next Dolphin engineer tried one unique firmware repair solution within DFL Seagate hdd repair tool-Remove Password 2(different from the standard password removal function).

Next the engineer powered off and on the patient drive, the data area was fully accessible.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

This is one successful data recovery case study of Seagate ST10000NM0016 patient hard drive for one Dolphin user in Austria.

Drive Identification
Model: ST10000NM0016
Family: Tatsu (97)
Firmware: SND0
Capacity: 10TB

To fix the firmware corruption, users need to do the following:

01: Connect patient hdd to DFL Seagate hdd repair hardware and connect COM cable correctly;
02: Backup original rom;
03: Generate unlock rom by mode 2;
04: Write unlock rom, power off and on and send unlock key;
05: Backup nglist, SYS1B, 28, 93, 346, etc;
06: view V40 to find out the returned entries, clear glist and then regenerate translator.

For some data encryption cases, users need to use some other functions within DFL Seagate hdd repair tool.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

This is one Seagate ST2000LM009 hard drive capacity 0 firmware repair and data recovery case study.

This patient drive was not properly detected and the capacity was 0 and no data is accessible and there’re no typical com terminal messages of head damage.

To fix the capacity 0 firmware issue, users need to fix the translator corruption.

Before translator repair, users need to backup the rom, generate unlock rom, write unlock rom, power off and on, send unlock key to unlock the firmware area and next users need to back up the most important nglist.

Next users need to clear glist and regenerate translator. If com terminal repair doesn’t work, users can regenerate translator in ATA mode.

Next users need to fix the data encryption issue by DFL-Seagate hdd repair tool.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

Seagate hard drive translator regeneration is one very important firmware repair function within all Seagate firmware repair tool.

There’re two modes for Seagate hdd translator regeneration:
01: Translator regeneration in ATA mode;
02: Translator regeneration in COM mode.

Within COM terminal, users need to enter F3 T> to use m0,6,3,,,,,22 command to regenerate translator. But please note: users need to think carefully before using the command. Users need to clear g-list, need to reset smart, need to check the HDD failure symptoms, need to backup important firmware modules, etc.

In some cases, translator regeneration may cause partial sector access issue or data shifting issue and in many cases, users don’t need translator regeneration to fix the cases and recover the lost data. So don’t always use the translator regeneration command.

In some heads read-only cases, users need to use translator regeneration in ATA mode and access to the data area.

Within DFL Seagate hdd firmware repair tool, users can easily use the ATA translator regeneration under defects management and this one is very helpful.

Video instruction to use translator regeneration in ATA mode:
Seagate LM Rosewood Heads Read only Firmware Repair and Data Recovery

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

Section 1: Repair Modes
DFL Samsung firmware repair tool
can do both hdd repair and hdd refurbishing, hdd repair is to fix firmware failures without affecting data but hdd refurbishing will remove bad sectors and destroy data.

Section 2: Number of HDD Supported by the DFL Samsung Hardware

Users can connect 3 drives to DFL-SRP Samsung Portable hdd repair tool and 4 drives to DFL-PCIe Samsung hdd repair tool.

Section 3: Operating System to Install the software
Win 7, Win 8, Win 10, any of them is ok. DFL tools have unique driverless technology. No need to install device drivers.

Section 4: Biggest Advantages over Competitors

Easy to use and install on any pc, powerful with best technique support and data recovery resources. Free data recovery training videos: http://www.youtube.com/user/datarecoverytools

Section 5: What Kind of Samsung HDD Failures DFL Samsung can Fix

01: Samsung HDDs with many bad sectors;
02: Samsung HDDs with ATA locked;
04: Wrongly detected Samsung hard drives;
05: 0 capacity detected Samsung hard drives;
06: Non-detected/Busy Samsung hard drives;
07: Dead Samsung hard drives, to fix this kind of dead Samsung drives, users need to have flash programmer, donor PCB and firmware sources or physical head and platter swap tools to work with DFL Samsung firmware repair tool.

Section 6: Common Samsung HDD Firmware Failures-Quick Fix

01: Fix LED Error
02: Clear A-list

Section 7: ROM Operations-Firmware on PCB
01: Read ROM;
02: Write ROM;
03: Write Burn Resources;
04: Get ROM Info.

Section 8: Service Area Operations-Firmware on Platters

01: Soft Reset;
02: Hard Reset;
03: Zero Fill;
04: Auto HDD family detection;
05: Read/write modules and module testing;
06: Edit HDD ID and password removal;
07: Read/write tracks.

Section 9: Defects Operations

01: View G/P list;
02: Clear A-list;
03: View/Reset Smart;
04, Enable/Disable Smart;
05: Format.

Section 1: Work Modes

Toshiba drives work in both ATA and COM modes, Fujitsu drives work mainly on ATA mode, for password removal, need to work in COM mode.

Section 2: Repair Modes
DFL Toshiba/Fujitsu firmware repair tool
can do both hdd repair and hdd refurbishing, hdd repair is to fix firmware failures without affecting data but hdd refurbishing will remove bad sectors and destroy data.

Section 3: Number of HDD Supported by the DFL Toshiba/Fujitsu Hardware
Users can connect 3 drives to DFL-SRP Toshiba/Fujitsu Portable HDD Repair Tool and 4 drives to DFL-PCIe Toshiba/Fujitsu HDD Repair Tool.

Section 4: Operating System to Install the software
Win 7, Win 8, Win 10, any of them is ok. DFL tools have unique driverless technology, no need to install drivers.

Section 5: Biggest Advantages over Competitors

Easy to use and install on any pc, powerful with best technique support and data recovery resources.

Section 6: What Kind of WD HDD Failures DFL WD can Fix

01: Toshiba/Fujitsu HDDs with many bad sectors;
02: Toshiba/Fujitsu HDDs with ATA locked;
03: Wrongly detected Toshiba/Fujitsu hard drives;
04: 0 capacity detected Toshiba/Fujitsu hard drives;
05: Non-detected/Busy Toshiba/Fujitsu hard drives;
06: Dead Toshiba/Fujitsu hard drives, to fix this kind of dead Toshiba/Fujitsu drives, users need to have flash programmer, donor PCB sources or physical head and platter swap tools to work with DFL Toshiba/Fujitsu firmware repair tool;

Section 7: Common Toshiba/Fujitsu HDD Firmware Failures-Quick Fix

01: Clear G-list;
02: Virtual translator;

Section 8: ROM and SA Operations

01: Read ROM;
02: Read/write firmware modules;
03: Read/write tracks;
04: Edit ID;
05: Password removal;
06: Heads read write test;
07: Techno on/off;
08: Smart on/off;
09: ECC error on/off;
10: Flash permanent cache on/off;
11: Cut zones;
12: Cut heads
13: Start/Stop Motor.

Section 9: Defects Operations

01: View/Clear G-list, P-list;
02: G to P;
03: View/Reset Smart;
04, Virtual translator;
05: Scan defects and add to G/P-list.

Section 10: Fujitsu HDD FW operations

01: Read/Write ROM;
02: Sector Edit;
03: Edit SN;
04: Remove Password;
05: Read/write modules;
06: View/Reset Smart;
07: Format;
08: Scan and add defects to defect list;
09: Clear T-list/P-list.

Section 1: Repair Modes
DFL Hitachi/IBM firmware repair tool can do both hdd repair and hdd refurbishing, hdd repair is to fix firmware failures without affecting data but hdd refurbishing will remove bad sectors and destroy data.

Section 2: Number of HDD Supported by the DFL Hitachi/IBM Hardware
Users can connect 3 drives to DFL-SRP Portable Hitachi/IBM firmware repair tool and 4 drives to DFL-PCIe Hitachi/IBM firmware repair tool.

Section 3: Operating System to Install the software
Win 7, Win 8, Win 10, any of them is ok. DFL tools have unique driverless technology, no need to install drivers.

Section 4: Biggest Advantages over Competitors

Easy to use and install on any pc, powerful with best technique support and data recovery resources. Free data recovery training videos: http://www.youtube.com/user/datarecoverytools

Section 5: What Kind of Hitachi/IBM HDD Failures DFL Hitachi/IBM can Fix

01: Hitachi/IBM HDDs with many bad sectors;
02: Hitachi/IBM HDDs with ATA locked;
03: Wrongly detected Hitachi/IBM hard drives;
04: 0 capacity detected Hitachi/IBM hard drives;
05: Non-detected/Busy Hitachi/IBM hard drives;
06: Dead Hitachi/IBM hard drives, to fix this kind of dead Hitachi/IBM drives, users need to have flash programmer, donor PCB sources or physical head and platter swap tools to work with DFL Hitachi/IBM firmware repair tool;
07: Patient HDDs with weak heads;
08: Patient HDDs with forgotten password;

Tips: If users wish to recover lost data from Hitachi helium drives with UNC error, users need to email us to get detailed data recovery solution.

Section 6: Common Hitachi/IBM HDD Firmware Failures-Quick Fix

01: Sector access interruption Fix for both 2.5” and 3.5” hard drives;
02: Single weak head fix.

Section 7: ROM Operations-Firmware on PCB
01: Read/Write ROM;
02: Read/Write NVRAM;
03: Edit and Regenerate NVRAM;
04: Edit head map in NVRAM;
05: Head test;
06, Cut head

Section 8: Service Area Operations-Firmware on Platters

01: Read/write firmware modules;
02: Recover G-list translator;
03: Edit hard drive ID;
04: Remove password;
05: Unlock DVR;
06: LBA to CHS

Section 9: Defects Operations

01: View/Clear G-list, P-list;
02: View and reset smart;
03: G to P-list;
04, Scan to add to G-list;
05, Format and Zerofill.

Western Digital hard drive firmware repair tool-DFL-WD
Section 1: DFL WD Versions

DFL-WD has two versions: Standard manual version and Auto Repair version.
For Standard version, users get all repair and refurbishing functions in separate menus and users can fix the firmware failures for either refurbishing or recovery purpose.
For Auto Repair version, the program will write completely new auto repair ROM and new auto repair firmware to the patient hdd and then run online arco and online/offline selftest to refurbish the HDD. So Auto version is mainly for hdd refurbishing.

Section 2: Repair Modes
DFL WD firmware repair tool can do both hdd repair and hdd refurbishing, hdd repair is to fix firmware failures without affecting data but hdd refurbishing will remove bad sectors and destroy data.

Section 3: Number of HDD Supported by the DFL WD Hardware
Users can connect 3 drives to SRP Portable WD HDD Repair Tool and 4 drives to PCIe WD HDD Repair Tool. For offline hdd refurbishing, users can refurbish many more drives at the same time with DFL WD tool.

Section 4: Operating System to Install the software
Win 7, Win 8, Win 10, any of them is ok. DFL tools have unique driverless technology, no need to install device drivers.
Section 5: Biggest Advantages over Competitors

Easy to use and install on any pc, powerful with best technique support and data recovery resources.
Free data recovery training videos here: http://www.youtube.com/user/datarecoverytools

Section 6: What Kind of WD HDD Failures DFL WD can Fix

01: WD HDDs with many bad sectors or full of bad sectors;
02: WD HDDs with SA locked;
03: WD HDDs with ATA locked;
04: Wrongly detected WD hard drives;
05: 0 capacity detected WD hard drives;
06: Undetected/Busy WD hard drives;
07: Dead WD hard drives, to fix this kind of dead WD drives, users need to have flash programmer, donor PCB sources or physical head and platter swap tools to work with DFL WD firmware repair tool;
08: Patient HDDs with SED status;
09: Patient HDDs with weak heads.

Section 7: Common WD HDD Firmware Failures-Quick Fix

01: Slow fix;
02: Remove password;
03: Unlock ROM generation(WD SMR HDD firmware unlock);
04: Unlock smartware protected hdd;
05: Edit head map in RAM;
06: Load ATA;
07: Show microcode;
08: WD weak head repair to enhance head read/write capability by adjusting head adaptives;
etc

Section 8: ROM Operations-Firmware on PCB
01: Read/Write ROM and ROM modules;
02: Module 47 regeneration;
03: ROM deep test;
04: Auto get Head map;
05: Read/write head adaptive parameters;
06: ROM regeneration;
07: DIR Starting address edit;
08: Cut head in ROM for refurbishing purpose;
09: Bypass SA, very helpful to fix many WD SED drives such as enterprise SA locked drives;
10: Initialize ROM, for refurbishing purpose;
11: Region’s Edit;
12: Force Loading;
13: Disable 411;
14: Disable 02;
etc

Section 9: Service Area Operations-Firmware on Platters

01: Read/write firmware modules;
02: Read/write tracks;
03: Read/write SA;
04: Generate modules 11, 02, 03, 36, etc;
05: Module testing and editing;
06: Edit HDD ID and password removal;
07: Extract modules from tracks;
08: Scan and record bad sector locations and add bad sectors to P-list;
09: Create modules;
10: Delete modules;
11: Edit module length;
12, Cut zones;
13, Format SA;
14, Set TPI/CAP;
15, Extract modules from SA region;
16, Shift modules;
17, Clear modules;
18, Test modules;

Section 10: Service Area in RAM

01: Edit head map in RAM;
02: Read/write modules in RAM;
03: Edit HDD ID in RAM;
04: Load module DIR in RAM;
05: Load translator in RAM;
06, Slow fix in RAM;
07: Change module size in RAM;

Section 11: Defects Operations

01: View/Clear G-list, P-list, SA list;
02: View/Generate T-list;
03: View/Reset Smart;
04, Translator Clear and regeneration;
05: Translator Auto fix;

Section 12: WD Selftest

01: Arco operations, one button ARCO and single ARCO steps, users can customize the ARCO process whenever needed to optimize the physical parameters and then the hdd selftest success rate will be higher;
02: Auto ARCO, all users need to do is to select the firmware path, initialize the SF/ROM/FW to start;
03: Generate ARCO process;
04: Initialize Selftest;
05: Edit SF script;
06: Generate source disk process;
07: Initialize module 02;
08: Initialize module 40;
09: Clear IBI logs, Restore SF logs;
10: 18xx Unlock;
11: Run single SF process;
12: Monitor and Stop selftest;
13, Format with G/P/GP