According to the feedback from DFL users, many data recovery engineers have received more and more new WD patient hard drives of Spyglass, Palmer and Charger families and their PCB numbers are 800041, 800022, 800066, 800069, 800067 800065, etc.
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This is one of success cases done by DFL engineer today. The drive can get ready, F3 T> is accessible, but suffer from partial access issue.
HDD ID
Patient drive: ST2000DM001 Part Number: 1CH164-302
SN:W1E3GRET Firmware: CC26
Capacity: 2TB Manufacture date: February 2013
This is one easy to fix data recovery case from one Indian user. This is one WD Mypassport 2TB patient HDD and the model number is wd20sdzw-11z3cs0 and the PCB number is 2060-800067-001 rev p1.
This WD USB hard drive has one partition lost and the client wants to recover the lost videos and photos but when connecting this USB drive to pc, the drive is not detected and the pc gets stuck there.
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Here in China, the Coronavirus has been properly controlled and people start to work normally. Dolphin head office has been working normally for over one month and Dolphin team are working hard to improve the existing data recovery tools and add new data recovery solutions.
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This is one common data recovery case of Seagate ST1000LM035 patient HDD with LED failure and cannot enter F3 T> and cannot execute commands to repair damaged firmware modules.
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This is another successful data recovery case study on Seagate ST2000DM006 patient HDD and with the help of Dolphin remote system, the user had perfectly recovered all lost data.
The patient HDD was well detected but when trying to access to the data area, the data area was fully locked.
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This is one interesting western digital data recovery case study from one DFL user in Turkey and this case study was fixed with the help of Dolphin online remote system.
Model number: WD40EZRZ
PCB number: 2060-800055
Dolphin team had the Spring Festival holiday from Jan.24, 2019 to Feb.2, 2020 but due to the Wuhan Coronavirus attack, the whole China was delayed to work normally and until today, Dolphin team starts to work normally.
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Seagate F3 HDD hot swap is one very important data recovery solution for Seagate patient hard drives with bad sectors in the firmware area.
Seagate F3 hot swap is not easy for many data recovery engineers, with the standard methods and steps like other drives, the patient hdds may click and not detected at all. This is why the success rate is very low when the Seagate hard drives have bad sectors in the service area.
Dolphin R&D department keeps working hard to create more new data recovery tools and solutions for handling new data recovery cases users receive.
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