This is Dolphin data recovery technique support team and this article is teaching how to recover lost data from HGST HTS541010B7E610 hard drives with DFL data recovery equipment.
Read moreYou can view the DFL case studies and FAQs here so that you can understand how to use the DFL data recovery tools better
Dolphin Data Lab has created one video on how to recover lost data from Western Digital Palmer and Charger families.
Palmer and Charger family PCB numbers and Models:
WD10SPZX-21Z10T0 2060-800066 (SATA)
WD10SMZW-11Y0TS0 2060-800069 (USB)
This is one of success case done by DFL engineer in Korea yesterday. The user mentioned that the patient drive can spin up. But cannot get ID information, cannot back up sys file either. In the meanwhile, The terminal keep showing MCMainPORT failed error message.
HDD ID
Patient drive: ST1000DM003- 9YN162
PCB Number: 100664987
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This is one damaged patient hdd with firmware corruption and the model number is WD20EFRX-68EUZN0.
This user was from Ecuador in South America.
This user got used to the standard method to fix the corrupted firmware failure and used the bypass SA function and couldn’t fix the patient HDD and then applied the Dolphin remote support system.
This is one very interesting Seagate desktop HDD data recovery case for one DFL user in China.
The patient HDD ID: ST1000DM003-1CH162
Connecting to pc and pc got hang there.
This is one of success case done by DFL engineer today for a Latin America user. The patient drive-ST1000LM035 cannot get ready, terminal message has been showing the error of “Flash boot code digital signature failure”
HDD ID
Patient drive: ST1000LM035 SN:WDENEFZ5
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This is one nice case study of WD20EZRZ-00Z5HB0 from Dolphin data recovery remote support system and Dolphin engineer used DFL-WD firmware repair tool to fix the case for the user from Vietnam.
Patient HDD ID Details:
Model number: WD20EZRZ-00Z5HB0
SN: WD-WCC4M0EAZ63L
Family: DIABLO3S
PCB: 1945 series
This is one patient HDD fixed by DFL Seagate firmware repair tool from one DFL user in Italy. The user can only access to very small part of the data area and most data were lost.
Patient HDD Details:
Capacity: 1TB
Model number: ST1000DM010-2EP102
Seagate hdd is one of the top hdd brands in the world and 3.86GB wrong capacity is one typical hdd failure and it was not easy to fix such kind of hdd failure.
When the patient HDD got 3.86GB wrong capacity, the HDD failure can be caused by physical platter surface scratches or HDD boot firmware corruption.
This is one successful data recovery case done by DFL engineer today. The user is from India. He mentioned that the patient drive can spin up and no clicking noise. But it stays busy, unable to IDed, even cannot read ROM.
HDD ID
Patient drive: WD20EZRX-00D8PB0
PCB Number: 2060-771945-001
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