Western Digital SMR Palmer PCB800069 HDD Repair and Data Recovery Steps

This is one successful case study of Western Digital Palmer HDD with PCB number 800069 for one DFL user in Italy.

Patient HDD ID:
WD10SMZW-11Y0TS0
PCB: 800069

Patient HDD Failure Symptoms:
Undetected
Data area was not accessed

WD SMR Palmer HDD Repair and Data Recovery Steps:

01: The user has swapped with one firmware unlock PCB of 800066 and the patient HDD was connected to DFL-SRP data recovery hardware;
02: Enter Kernel mode, backup rom, disable 411;
03: Firmware restart and re-enter program;
04: Backup firmware module 190;
05: Test firmware modules and found module 03 was damaged, checksum error;
06: Repaired module 190 and fixed the 03 corruption issue;
07: Enable 411 and firmware restart;
08: Install original 800069 USB PCB back and connected the external HDD to DFL-URE;
08: Load module 190/T2data to RAM within the data recovery software.

HDD Repair Tools and Data Recovery Tools used in this case study:

DFL-WD hdd repair tool
DFL-URE data recovery software

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