This is one successful case study of Western Digital Palmer HDD with PCB number 800069 for one DFL user in Italy.
Patient HDD ID:
Patient HDD Failure Symptoms:
Data area was not accessed
WD SMR Palmer HDD Repair and Data Recovery Steps:
01: The user has swapped with one firmware unlock PCB of 800066 and the patient HDD was connected to DFL-SRP data recovery hardware;
02: Enter Kernel mode, backup rom, disable 411;
03: Firmware restart and re-enter program;
04: Backup firmware module 190;
05: Test firmware modules and found module 03 was damaged, checksum error;
06: Repaired module 190 and fixed the 03 corruption issue;
07: Enable 411 and firmware restart;
08: Install original 800069 USB PCB back and connected the external HDD to DFL-URE;
08: Load module 190/T2data to RAM within the data recovery software.
HDD Repair Tools and Data Recovery Tools used in this case study:
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