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This is one Seagate ST500LX005 Dead SSHD Firmware Repair and Data Recovery case study for one DFL user in USA.

Get lost data back from one Seagate Laptop Thin SSHD – 500GB Hybrid Hard Drive – ST500LX005!

ST500LX005-Family: Kahuna_5400
SSHD
Failure: motor not spinning

Similar models with similar not spinning failures:

ST500LM000
ST1000LM014

Similar case studies here:

ST500LM000 DEAD SSHD DATA RECOVERY STEPS
SEAGATE ST1000LM014 DEAD SSHD DATA RECOVERY STEPS

HDD Firmware Repair Tools and Data Recovery Tools Required:

DFL-Seagate HDD Firmware Repair Tool
DFL-DDP Data Recovery Equipment

ST500LM000, ST1000LM014, ST500LX005 Dead SSHD Non-spinning HDD Repair and Data Recovery Steps:

01: Backup original Rom;
02: Generate adaptive rom(500G/1T);
Menu path: Common Functions>Common Repair>SSHD>Kahuna_5400
03: Write adaptive rom to patient HDD;
04; Access to data area normally.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

This is one successful Western Digital hard drive data recovery case study shared by one DFL user in India. The patient drive had head failure, kept busy and had no access to data area at all.

Patient HDD ID:

Model-WD5000AAKS
PCB: 1640 series

To recover lost data from head damaged hard drives, the very first step is to find one donor hdd with donor heads, users usually check the model and pcb number and sometimes, the DCM is to be checked as well.

After finding the donor hdd, users need to open the patient drive in clean room environment and swap the heads.

Next users need to enter the DFL WD hdd firmware repair software and backup the rom and important firmware modules including the 03, loaders, 31, 36, 40, 49, 4A.

Next users can test the firmware modules and find out which modules are damaged and then repair the damaged firmware modules. In most wd traditional hard drives, we need to run the slow fix.

Next we can use DFL-DDP data recovery software to set up disk image project, set up head map, image good heads and then weak heads.

Finally we can extract lost data from the image file or target drive.

Head Replacement Tools, HDD Repair Tools, Data Recovery Equipment required in above case study:

Hard Drive Ramp Toolkit Pro.
DFL-WD hdd firmware repair tool
DFL-DDP Data recovery tool

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

This is one successful data recovery case study for one DFL user in Peru.
Patient HDD ID: ST1000LM035-1RK172 Firmware-LFM1 Family-Rosewood AF
Patient HDD failure: very slow and difficult to enter data area.

Boot?0x80M
TCC:0019
[LBA=0x00000001][LBA=0x00000001]

DSC PASS

?SIM?FileFD=FC000000?ErrorCode=43160080?DiscLBA=0000000000000001?Duration=00000103?ms[LBA=0x00004887][LBA=0x00004887]

?SIM?FileFD=FC005227?ErrorCode=43160080?DiscLBA=0000000000004887?Duration=00000045?ms
Tech Unlock Handshake: 0xC1BABDEA
Reply:
QB
Rst?0x80M
FTU
TCC:0019:0020 EMCDataErr:00000013

?SIM?FileFD=FC38314E?ErrorCode=43160080?DiscLBA=000000000000B447?Duration=00000484?ms

?SIM?FileFD=FC39B1D2?ErrorCode=43160080?DiscLBA=00000000000091DD?Duration=0000047E?ms

?SIM?FileFD=FC3981D1?ErrorCode=43160080?DiscLBA=000000000000920F?Duration=00000479?ms

DSC PASS

?SIM?FileFD=FC366301?ErrorCode=43160080?DiscLBA=000000000000B43C?Duration=00000484?ms

?SIM?FileFD=FC379132?ErrorCode=43160080?DiscLBA=000000000000A04E?Duration=00000479?ms

?SIM?FileFD=FC379132?ErrorCode=43160080?DiscLBA=000000000000A04F?Duration=00000489?ms

PrgF

?SIM?FileFD=FC3B4071?ErrorCode=43160080?DiscLBA=0000000000005EA5?Duration=00000487?ms

?SIM?FileFD=FC376115?ErrorCode=43160080?DiscLBA=000000000000B438?Duration=00000489?ms

(P)?SATA?Reset

RAW?OFF

?SIM?FileFD=FC3A217A?ErrorCode=43160080?DiscLBA=000000000000BBB3?Duration=00000489?ms

?SIM?FileFD=FC3B217B?ErrorCode=43160080?DiscLBA=000000000000BBD4?Duration=00000484?ms?PASS

?SIM?FileFD=FC37D134?ErrorCode=43160080?DiscLBA=000000000000BBD6?Duration=00000484?ms

?SIM?FileFD=FC37D134?ErrorCode=43160080?DiscLBA=000000000000BBD6?Duration=00000483?ms

?SIM?FileFD=FC3B3348?ErrorCode=43160080?DiscLBA=0000000000006498?Duration=00000487?ms

?SIM?FileFD=FC3A6068?ErrorCode=43160080?DiscLBA=000000000000C35C?Duration=00000484?ms

?SIM?FileFD=FC3A5069?ErrorCode=43160080?DiscLBA=000000000000C34C?Duration=00000489?ms

?SIM?FileFD=FC39013A?ErrorCode=43160080?DiscLBA=000000000000BBB9?Duration=00000484?ms

?SIM?FileFD=FC39013A?ErrorCode=43160080?DiscLBA=000000000000BBB9?Duration=00000484?ms

?SIM?FileFD=FC37E135?ErrorCode=43160080?DiscLBA=000000000000BBB5?Duration=00000484?ms

?SIM?FileFD=FC3B51EB?ErrorCode=43160080?DiscLBA=000000000000C755?Duration=0000047E?ms

?SIM?FileFD=FC30121E?ErrorCode=43160080?DiscLBA=000000000001B400?Duration=00000484?ms

?SIM?FileFD=FC3B7181?ErrorCode=43160080?DiscLBA=000000000000CE58?Duration=00000489?ms

?SIM?FileFD=FC3981D1?ErrorCode=43160080?DiscLBA=000000000000920F?Duration=00000484?ms

?SIM?FileFD=FC3971D0?ErrorCode=43160080?DiscLBA=0000000000008FA1?Duration=00000488?ms
[MCMT]?Primary?is?corruptted?
(POR)?Recover?Primary?MCMT?Opened?Recovered

Starting?LBA?of?RW?Request=000EF0EDB3??Length=00000001

ProcessRWError?-Read-???at?LBA?000EF0EDB3??Sense?Code=43160080
Out:?

Starting?LBA?of?RW?Request=000EF0EDB5??Length=00000001

ProcessRWError?-Read-???at?LBA?000EF0EDB5??Sense?Code=43160080
Out:?

Starting?LBA?of?RW?Request=000EF10F55??Length=00000001

ProcessRWError?-Read-???at?LBA?000EF10F55??Sense?Code=43160080
Out:?

Starting?LBA?of?RW?Request=000EF10F57??Length=00000001

ProcessRWError?-Read-???at?LBA?000EF10F57??Sense?Code=43160080
Out:?

6Gb?Max?Speed?lowered?to?3Gb?for?Intel?bug

Send?Status:?COMRESET?seen

CSpd=?3Gbps

FIS34?

?SIM?FileFD=FC38314E?ErrorCode=43160080?DiscLBA=000000000000B447?Duration=00000483?ms

?SIM?FileFD=FC38314E?ErrorCode=43160080?DiscLBA=000000000000B447?Duration=00000484?ms

?SIM?FileFD=FC399199?ErrorCode=43160080?DiscLBA=0000000000009B08?Duration=00000486?ms
IDLE1
VC0

XI2
VC1

VC2Up
IDLE2
VC0

VC1

VC2Up
XI2
TCC:001B:0021 EMCDataErr:00000013

?SIM?FileFD=FC3A91E1?ErrorCode=43160080?DiscLBA=000000000000BFF6?Duration=00000489?ms

?SIM?FileFD=FC3AA1E6?ErrorCode=43160080?DiscLBA=0000000000000666?Duration=00000489?ms

FAFH_TRIGGER_POWER_UP
IDLE2
VC0

VC1

VC2Up
ASCII Diag mode

F3 T>^Z

ASCII Diag mode

F3 T>V40

V40

XI2
TCC:001B:0026 EMCDataErr:00000013

SIM FileFD=FC36A103 ErrorCode=43160080 DiscLBA=0000000000004FE4 Duration=00000489 ms

SIM FileFD=FC36B104 ErrorCode=43160080 DiscLBA=0000000000005014 Duration=0000047E ms

SIM FileFD=FC368101 ErrorCode=43160080 DiscLBA=0000000000004F82 Duration=0000047E ms

SIM FileFD=FC362035 ErrorCode=43160080 DiscLBA=0000000000005B03 Duration=00000488 msNonresident GList 64 entries returned
Total entries available: 80
PBA Len Flags Phy Cyl Hd PhySctr SFI
8B448A 1 0 4452 0 0 AA78D
8B4491 1 0 4452 0 7 B0334
8B458A 1 0 4452 0 100 2AD25
8B468C 1 0 4453 0 67 119C3E
8B490D 1 0 4454 0 14D 9FBE6
8B4C72 1 0 4456 0 17C FC109
8C4AD0 1 0 44F5 0 95 126538
8CE45B 2 0 4555 0 0 396C3
8CE45D 1 20 4555 0 2 3B0C5
8D3307 ED 0 4586 0 1 1BB8E
8DDECF F 0 45F1 0 0 D027B
8DDEDF 4 0 45F1 0 10 DD40B
8DDEE4 31 0 45F1 0 15 E15B0
8DDF16 49 0 45F1 0 47 10A4E2
8DDF60 AF 0 45F1 0 91 146EEC
8DE010 58 0 45F1 0 141 85C34
8DFA1A 199 0 4602 0 0 14861D
8E48C5 199 0 4633 0 0 129E07
8EAAB4 199 0 4670 0 0 FD041
8F96B5 27 0 4703 0 0 A17FF
8F96DD DB 0 4703 0 28 C2427
989A28 1 0 4CA0 0 64 7EC6D
BCAAD2 1 0 5094 0 18F 58B0B
F836B4 1 0 646D 0 0 2C6C1
F897AF 2 0 64AA 0 0 3
F8B44D A 0 64BC 0 0 91B3F
F8B458 F 0 64BC 0 B 9AB55
FAA455 3 0 65F4 0 0 6E2A7
FB0A15 4 0 6634 0 0 91B3F
FB251C 3 0 6645 0 0 108C09
1505A32 1 20 9875 1 78 65BA8
157E04E 1 20 78BD 0 8A 3737D
1753B6A 1 0 8A57 0 0 BB5A9
17C0247 1 0 8E6C 0 0 CDE75
2759770 1 20 CFF3 0 116 B6467
EAC28DD 27 0 5C0BA 0 79 960B5
EAC2905 28 0 5C0BA 0 A1 F6B4
EAC29F6 2A 0 5C0BC 0 0 4BF3E
EAE78BA 1 0 F50 0 15D 7D5AE
EAE78BC 1 0 F50 0 15F 7F008
EAE7986 1 0 F51 0 72 142055
EAE7989 1 0 F51 0 75 1447DC
EAE7A5A 1 0 F51 0 146 87413
EAE7A5D 1 0 F51 0 149 89B9A
EAE7B2E 2 0 F52 0 63 1527E0
EAE7B31 1 0 F52 0 66 154F67
EAE7C02 1 0 F52 0 137 97BE0
EAE7C05 1 0 F52 0 13A 9A325
EAE7CD6 1 0 F53 0 54 162F5B
EAE7CD9 1 0 F53 0 57 1656E2
EAE7DAA 1 0 F53 0 128 A836B
EAE7DAD 1 0 F53 0 12B AAAB0
EAE7E7E 1 0 F54 0 45 A980
EAE7E81 1 0 F54 0 48 D0C5
EAE7F52 1 0 F54 0 119 B8AE6
EAE7F55 1 0 F54 0 11C BB278
EAE8026 1 0 F55 0 36 1B10B
EAE8029 1 0 F55 0 39 1D850
EAE80FA 1 0 F55 0 10A C9271
EAE80FD 1 0 F55 0 10D CB9F8
EAE81CE 1 0 F56 0 27 2B896
EAE81D1 2 0 F56 0 2A 2DFDB
EAE82A2 1 0 F56 0 FB D99FC
EAE82A5 1 0 F56 0 FE DC183
EAE8376 1 0 F57 0 18 3C021
EAE8379 1 0 F57 0 1B 3E7A8
EAE844A 1 0 F57 0 EC EA187
EAE844D 1 0 F57 0 EF EC90E
EAE851E 1 0 F58 0 9 4C7AC
EAE8521 1 0 F58 0 C 4EF33
EAF4E76 1 0 FCD 0 BE 3649E
EAF4E78 2 0 FCD 0 C0 37EF8
EAF5BA2 1 0 FD5 0 32 BAEC5
EAF5BA4 1 0 FD5 0 34 BC91F
EAF5C6E 1 0 FD5 0 FE 162747
EAF5C71 1 0 FD5 0 101 164E8C
EAF5D42 1 0 FD6 0 1B C4D6C
EAF5D45 1 0 FD6 0 1E C74B1
EAF5E16 1 0 FD6 0 EF A12A
EAF5E19 1 0 FD6 0 F2 C8B1
EAF5EEA 1 0 FD7 0 C D54F7
EAF5EED 1 0 FD7 0 F D7C3C
EAF5FBE 1 0 FD7 0 E0 1A8B5
EAF5FC1 2 0 FD7 0 E3 1D03C
EAF6092 1 0 FD7 0 1B4 C8A5D
EAF6095 1 0 FD8 0 0 E8409
EAF6166 2 0 FD8 0 D1 2B040
EAF6169 1 0 FD8 0 D4 2D7C7
EAF623A 1 0 FD8 0 1A5 D91E8
EAF623D 1 0 FD8 0 1A8 DB92D
EAF630E 1 0 FD9 0 C2 3B80D
EAF6311 2 0 FD9 0 C5 3DF52
EAF63E2 1 0 FD9 0 196 E9973
EAF63E5 1 0 FD9 0 199 EC0B8
EAF64B6 2 0 FDA 0 B3 4BF88
EAF64B9 2 0 FDA 0 B6 4E6CD
EAF658A 1 0 FDA 0 187 FA0FE
EAF658D 1 0 FDA 0 18A FC885
EAF665E 1 0 FDB 0 A4 5C713
EAF6661 1 0 FDB 0 A7 5EE58

SIM FileFD=FC362035 ErrorCode=43160080 DiscLBA=0000000000005B03 Duration=0000047D msNonresident GList 1C entries returned
Total entries available: 80
PBA Len Flags Phy Cyl Hd PhySctr SFI
EAF6732 1 0 FDB 0 178 10A879
EAF6735 1 0 FDB 0 17B 10D000
EAF6806 1 0 FDC 0 95 6CE9E
EAF6809 1 0 FDC 0 98 6F625
EFD6B7F 1 0 2C9D 1 DF DE084
F0A0E62 1 0 27EA 0 153 13C87A
F0A0E66 1 0 27EA 0 157 13FCEC
F0A0E6F 1 0 27EA 0 160 14733F
F0B43F4 1 0 28A0 0 ED A41EE
F0BDBD2 1 0 28F9 0 137 138968
F0BEB95 1 0 2902 0 1A6 12EB15
F0C1D4F 1 0 2920 0 48 AD88F
F0C2496 1 0 2924 0 BF 2C59C
F0C2721 1 0 2925 0 196 F981F
F0C43A2 1 0 2936 0 123 11AD2A
F0C67E5 1 0 294B 0 1A2 11FF97
F0C9E11 1 0 296B 0 14E 4BFA1
F0DCBD2 1 0 2A1C 0 19B 11E0A2
F0E4AEB 1 0 2A67 0 F8 B4C61
F0E4F6C 1 0 2A6A 0 5D 8B4C4
F0E4F6E 1 0 2A6A 0 5F 8CEDC
F0E62FE 1 0 2A75 0 133 120560
F0E6311 1 0 2A75 0 146 12FEF1
F0E7A30 1 0 2A83 0 8D C1F68
F0E7A32 1 0 2A83 0 8F C39C2
F0ED09E 1 0 2AB6 0 1F A2BBC
F0ED0A4 1 0 2AB6 0 25 A7A88
F0FCB72 4 0 2B49 0 97 F9D9A

F3 T>^T

ESLIP mode

IDLE2
VC0

ASCII Diag mode

HDD Repair and Data Recovery Steps:

Backup ROM;
Generate unlock ROM;
Write unlock ROM and send unlock key to unlock firmware area for firmware repair;
Backup important SYS files;
Clear g-list and smart;
Clear ng-list;
Fix media cache issue;
Regenerate translator.

HDD Repair and data recovery tools required within this case study:

DFL-WD hdd firmware repair tool
DFL-DDP hdd data recovery tool

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

This is one typical western digital hard drive firmware repair and data recovery case study.

Patient HDD iD:

WD20NMVW-11W68S0
PCB: 2060-771823, originally 2060-771801
Family: SHREK
SPT:1437
Head number: 8

Failure symptoms:

Undetected, SED

HDD Repair tools and Data recovery tools required in this case study:

DFL-WD hdd repair tool
DFL-DDP data recovery tool

HDD Repair and Data Recovery Steps:

01: Enter DFL-WD firmware repair software by kernel mode;
02: Backup Rom and disable 02;
03: Restart firmware and re-enter the program;
04: Fix slow issue by ABA;
05: Test firmware modules and key modules are all good;
06: Open DFL-DDP data recovery software, one click to decrypt the data;
07: Set up one file extraction project, and all the lost folders and files were listed and available for data recovery.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

This is one data recovery case offered by Dolphin Bangladesh local sales and support center, the engineer was using the DFL-SRP USB3.0 for data extraction to detect the 8TB Seagate hard drive and recover the data.

Within the SRP DE interface, the engineer could easily connect the COM cable and enter the COM terminal mode and enter the F3 T> to input commands to repair the common firmware failures. Read more

This is one Seagate ST3320813AS hard drive data recovery case study, recovering lost data from capacity 0 Seagate drives.

To recover lost data from Seagate hard drives, the very first thing users need to learn is to connect the COM port and get the terminal mode working. Users need to enter the T> or F3 T>, as this is one F3 hard drive and therefore, users need to enter F3 T>. Read more

According to users’ feedback, we have had a quick fix to our DFL-DE USB2.0 and DFL-DDP USB3.0 data recovery equipment within the following three functions:

1, Fix the bug of imaging USB drives connected to PC;
2, DMA abnormal read error was fixed after mounting the disks;
3, Optimize the running compatibility with the PC so that DDP works more stably. Read more

To all potential users of Dolphin Data Lab data recovery tools:

Dolphin Data Lab is now offering free online demo to our data recovery tools including DFL-DE data recovery tool, DFL-DDP USB3.0 data recovery equipment and DFL-WDII hdd repair tool.

New clients can make an appointment with us at a convenient time and we will offer demo by teamviewer so that users can check how our tools work and what detailed functions are included inside. Read more

Since the release of DFL-DE data recovery tool, it has been selected mainly as one start-up data recovery equipment or one replacement data recovery equipment of other similar data recovery tools due to its quick-turn-around features.

All users with this tool can make best use of its unique disk imaging, file recovery and common hdd repair modules to handle more data recovery cases at higher success rate and efficiency.

From version 1.0, 1.3, 1.35 to this new version of 1.4,  within half one year, we have upgraded this tool for three times and users get all these upgrades and new functions for free. We are one data recovery technology-based company and more of our company staffs are engineers and we are able to add all necessary and important data recovery functions which may help users enhance their data recovery capabilities. Read more

We’ve talked about some parts of logical data recovery in a previous article on How To Fix Data Loss By System Error and Bad Tracks and this article is going to look inside of logical data recovery for other logical data loss causes.

File Loss

If a file is lost due to deletion, drive format, or a Ghost clone error: it is possible to recover the deleted files using special Data recovery software designed for this purpose. It might be necessary to try different data recovery software to find all lost files. Read more